FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13808 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 22, 2020 at 5:19 PM
Recommend's Jeff

off the charts successful

this is my second loan through Jeff at FBC. I have already recommended Jeff to several of my friends in case they are looking for someone. Jeff, Alison and the whole team treated me like a member of the family. They walked me through every step and provided me with guidance I needed to purchase another town home. My first loan was a 15 year fixed and second was a 30 yr fixed.

George's Tip: I do not have any. Do NOT change a thing.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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July 22, 2020 at 5:15 PM
Recommend's Sam

Smooth transition during tumultuous times!

Sam and his staff were so helpful the entire time. We even had to change closing attorneys 3 days before closing because of COVID!

Sharon's Tip: The videos Sam sends during each phase are awesome!

Loan Officer
Conventional 20 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 22, 2020 at 3:55 PM
Recommend's Chriselda

Chriselda was awesome!

Chriselda was so helpful in making our refinance easy and painless! Very professional and accommodating. Would recommend to everyone!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 1:18 PM
Recommend's Kevin

New Home Purchase

Excellent customer service! The team was with us the entire process and were available for any questions we had.

Loan Officer
VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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July 22, 2020 at 12:49 PM

Seamless from start to end

I have known Brad for years and knew he was the person I wanted to help me with such a huge life changing experience. From the first time we talked to closing and getting into my home, Brad was amazing! He made buying a house very easy and minimized any stress.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 11:43 AM

DREAMS DO COME TRUE

AFTER DEALING WITH ANOTHER COMPANY AND A NEWBEE LOAN PROCESSOR THAT WAS CONTINUALLY SCREWING UP, I WAS PUT INTO CONTACT WITH SHANNON KELLER OF FBC. SHEN KNEW HOW TO HANDLE EVERYTHING DUE TO HER 27 YEARS EXPERIENCE AND HER CARING FOR THE CUSTOMER. THANKS TO SHANNOIN AND HER ASSISTANT HEATHER MY WIFE AND I NOW HAVE OUR DREAM HOME.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 11:43 AM

DREAMS DO COME TRUE

AFTER DEALING WITH ANOTHER COMPANY AND A NEWBEE LOAN PROCESSOR THAT WAS CONTINUALLY SCREWING UP, I WAS PUT INTO CONTACT WITH SHANNON KELLER OF FBC. SHEN KNEW HOW TO HANDLE EVERYTHING DUE TO HER 27 YEARS EXPERIENCE AND HER CARING FOR THE CUSTOMER. THANKS TO SHANNOIN AND HER ASSISTANT HEATHER MY WIFE AND I NOW HAVE OUR DREAM HOME.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 11:35 AM

Excellent Loan Officer, Underwriters and Mortgage Company (during COVID 19)

I found Ana Maria at FBC Mortgage, LLC doing an online search for fast and good mortgage companies for a refinancing. I was not sure who to work with for mortgage lending during Covid 19 but Let me tell you... FBC Mortgage and Ana Maria Tcherassi Stevens were excellent!! From starting the application, to answering phone calls, emails, following up, providing clear instructions, requesting proper documents and updating me on the loan status and next steps, Ana and her Team at FBC were professional, resourceful, efficient and extremely timely with the entire refinance process. Ana does not hesitate to answer any questions or concerns at anytime and is always friendly and patient. She will Not waste your time. She has extensive experience in her field and she will be able to assist you in reaching your mortgage needs. Her Team is also very responsive, diligent, helpful and work together to get you through each step until Closing. I am very pleased to have found Ana, her team and FBC Mortgage during a challenging time in our society. Even the title company they picked for my closing was very professional and efficient. I would not hesitate to recommend Ana and FBC Mortgage LLC in fact, I hope to use them again in the very near future!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 22, 2020 at 11:31 AM

Great experience for new loan

The team was responsive and the process was easy

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 11:15 AM
Recommend's Matthew

Highly Recommend

Process was quick, efficient and almost effortless. I am very pleased with FBC and its employees!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 22, 2020 at 11:11 AM
Recommend's Scott

Home Loan

Great people to work with. Always happy to answer any and all of our questions.

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 22, 2020 at 10:51 AM
Recommend's Kristin

Great Experience

Kristin was great to work with!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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July 22, 2020 at 10:32 AM
Recommend's Kevin

The Best

FBC was great from the beginning and all the way to the end. I knew at anytime I could call and ask questions and Kevin would do everything he could to help us and let us know what options we have. This was our first home we bought together and I highly recommend this company to anyone buying or building a home.

Loan Officer
FHA Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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July 22, 2020 at 10:15 AM
Recommend's Kevin

Baskin home

Overall FBC did a good job processing our home loan and answering our questions. We uploaded documents to their site. I don’t think the loan person checked the site before sending my wife and I e-mails stating they needed documents sent to them or uploaded to the site. This wasn’t a big inconvenience but did get frustrating.

Thomas's Tip: Upload any and all documents to the link/site FBC setups up for them. Easy to use and quick.

Loan Officer
VA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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July 22, 2020 at 10:00 AM

Sam Is The Man

I started the loan process back in September 2019 with Sam Komar for Adams Homes, while during that process i backed out of Adams Homes due to the poor quality of craftsmanship they put into their homes. I found another builder and started the whole thing over again and Sam was more than helpful and there anytime i need to ask a question no matter how late i texted him. I have already given out Sam's information to a couple of my friends who are looking to start the process!. Sam is the Man you want working on your loan!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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