FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
February 13, 2020 at 2:32 PM
Recommend's Scott

Great team

Scott, Ashley, Kegan and Donna were all efficient. Whenever I had a question they would immediately respond whether it was by phone or email. The process was painless and easy.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: La Jolla, CA
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February 13, 2020 at 8:25 AM

First Time Buyer

Honestly, I didn't know what to expect. None of my family walked me through the process of buying a home or informed me what it would be like. Thankfully, Nate Johnson was extremely helpful and answered all of the questions I had for him. He took care of me and I'll be looking forward to future business as well.

USDA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs

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February 12, 2020 at 7:42 PM

Brownsville

Monica was very helpful and professional. She guided us through the purchase process very smoothly with no issues. Very pleased with her help.

Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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February 12, 2020 at 2:49 PM

Grateful for Team Herrera!

Being first time home buyers is a scary thing....but thanks to Team Herrera for keeping us updated on every step of the way and providing us with the informative video clips helped out a lot and put us at ease. Team Herrera is an awesome team and we are thankful we chose them as our lender. Thank you guys!!

Denise's Tip: Save up for a bigger down payment

FHA 30 Year Fixed Texas
Responds quickly
Loan met my needs

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February 10, 2020 at 9:02 AM
Recommend's Bud

FBC Mortgage, what a great experience!

Bud's knowledge and expertise made for a truly pain-free application and underwriting process. His team is very responsive, helpful and stayed in touch every step of the way.

Theresa's Tip: Have all of your tax returns and financials scanned and ready to go. By being able to send these items as soon as they were requested really sped up the amount of time to get the "clear to close".

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jupiter, FL
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February 10, 2020 at 7:30 AM
Recommend's Lisa

Refinance Loan

Lisa did a spectacular job handling my refinance loan. She was prompt in her responses and very helpful with information. The video clips she provided during the process were also very helpful.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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February 09, 2020 at 8:33 PM
Recommend's Matt

Great service, Great experience

Matt and his team were very thorough and prompt in processing our refinance, answering all questions along the way. I would definitely recommend him to others for mortgage servicing and origination.

Loan Officer
FHA 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 09, 2020 at 8:25 PM

Review

Great help! Answered all questions and concerns quickly and was very clear with every step of this process

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 09, 2020 at 4:16 PM

Refinance

Very satisfied with how and how quickly my loan was handled.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 09, 2020 at 2:52 PM
Recommend's Kristin

Very Helpful

We needed a lot of guidance to get through the mortgage and settlement process and Kristin was there for us all the way.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 08, 2020 at 6:40 PM

Awesome Job!

I had a complicated ownership schedule and Brad was able to sort it out. Thank!

Conventional Texas
Responds quickly
Loan met my needs

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February 08, 2020 at 8:38 AM
Recommend's Jared

Excellent from start to finish

Jared and the team communicated with me through each step. This sometimes came in the form of a customized video. A response to any email or voicemail was provided within 24 hours. Jared and his team helped make our first home buying experience a positive one.

Latonyia's Tip: Have your documentation ready and available at their request. It helps the process go smoothly.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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February 06, 2020 at 7:24 PM
Recommend's Matthew

Dual closing magic!

The FBC team we worked with during the sale of one house and concurrent purchase of a new home we're highly involved and knowledgeable! Throughout the entire process we found, we're approved, and closed within three weeks.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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February 06, 2020 at 3:55 PM
Recommend's Jennifer

Great service

They provided excellent customer service and their communication was outstanding during this stressful time. Thank you

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 06, 2020 at 3:18 PM

FBC Mortgage, LLC

Working with Jay and his team was great. They were extremely attentive and moved things along quickly. I would highly recommend Jay and his team at FBC Mortgage.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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