FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
February 19, 2020 at 9:55 AM
Recommend's Jay

Efficient service

Great service, since the beginning with open lines of communication via email and via phone. FBC surprised us with a smooth and flexible process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 19, 2020 at 9:52 AM

Excellent communication and step by step help

The process was very long and extremely detailed especially on the underwriters side. FBC was extremely patient and worked well and communicated well with me throughout the process.

Melvin's Tip: I would suggest that the underwriters twin themselves better in immigration laws as any form of misinterpretation adds a lot of unnecessary work on clients side.

FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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February 19, 2020 at 9:49 AM
Recommend's Scott

Awesome company

I really liked work with FBC mortgage, they answered all the questions I had worked with me to get me approved and seen that the whole home buying process was a breeze.

Brandon's Tip: Choose FBC

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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February 19, 2020 at 9:25 AM

SUPER GREAT!

FBC Mortgage was very helpful. Super responsive. The emails they send updating you on what step your on was very informative. I've already recommended them to a few people and will continue to.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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February 19, 2020 at 9:15 AM

Refinance-"Streamlined"

Overall the experience was a good one. End result was a good one, but the road to get there was bumpy. I feel that better communication would have eased the process.

Timothy's Tip: Stay on top of them, they do this for a living and you only buy/refinance a couple of times in your life. Ask lots of questions and do your homework

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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February 19, 2020 at 9:08 AM

Much Appreciated

I was in need of reducing my interest rate and the FBC staff worked very hard at reducing it. With success, my interest rate dropped. Thank you for all of your hard work.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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February 18, 2020 at 11:38 PM
Recommend's Kristin

Very Satisfied!

Kristin was extremely helpful and very prompt on preparing all documents and making sure everything was taken care of for me! I didn’t have to worry about a thing because I knew she was on top of it making sure every aspect of the loan process was taken care of. I was able to just sit back while she took care of everything and got me the best, most competitive rates possible while giving much helpful advice along the way! I can’t thank Kristin Hawkins and FBC Mortgage enough for making my first home buying experience an excellent one!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 18, 2020 at 9:35 PM

Excellent customer service

Thank you Shaun! This was an excellent experience. Communication via Email, Phone calls or text was superb. We will definitely recommend Mr. Stackhouse for your mortgage needs.

Carless's Tip: Superb communication, extremely knowledgeable.

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 18, 2020 at 3:55 PM
Recommend's Leonard

Amazing to work with

Dealing with Leonard and his team is an absolute pleasure. They have done a few mortgages for me and it is a seamless process every time. They keep you informed along the way. Amazing to do work with.

Loan Officer
Conventional 5/1 Adjustable Rate Mortgage (ARM) Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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February 18, 2020 at 1:56 PM
Recommend's Matt

Refinance

Mat Andre and his team are the best. The process was seamless and the communication was top notch.

Loan Officer
Other Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 17, 2020 at 1:24 PM

Fantastic end to end process

Working with Shelly and team far exceed our expectations. The communication was seamless and constant!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 16, 2020 at 3:23 PM
Recommend's Matt

First home

Tad hard to reach on the phone but always fast responding on email. Patient with the customer and willing to work with you.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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February 16, 2020 at 9:13 AM

The Connolly

Clear and concise, very good communication, texts and calls answered/replied to quickly, easy to work with, knowledgeable, competent and pleasant when explaining required documentation

Ann's Tip: watch the emailed videos and feel free to ask all questions- quick and concise answers

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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February 16, 2020 at 8:00 AM

Easier than I expected!

I'm a first time homebuyer and didn't quite know what to expect. Working with David made everything easy, quick and painless! He answered my questions right away and let me know exactly what he needed from me.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 14, 2020 at 5:28 PM

Informative and Prompt

Knowledgeable team fully equipped to answer all your questions and help you through the process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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