FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14019 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
February 06, 2020 at 10:17 AM

Responsive and Flexible

I travel for work. Was very easy to refinance. Everything was done via email and very few phone calls. They even sent a notary to finish the paperwork when I was 800 miles away.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 06, 2020 at 10:16 AM

Excellent

My entire process was quick and efficient.

Brione's Tip: Be prepared and the process goes well.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 06, 2020 at 10:12 AM
Recommend's Shelly

Best Team Ever!!! You can not be in a better place...

I have had many experiences over time with teams as a consumers and individuals of all types. Shelly and her team are absolutely the best, professional, and personable as well. I was delighted kept informed given extra knowledge on things I was unaware of. If in the future I have to do business again that team is the one I would go with I wouldnt consider anyone else. FBC is lucky to have that team..

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2020 at 10:09 AM

Amazing Customer Service

Amanda was incredible, she went above and beyond for my family and I. With her help we were able to easily and smoothly purchase our home. Thank you for everything, we will definitely be using your services again.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 05, 2020 at 10:07 PM

Exceptional Service

Goes above and beyond for customers excellent service.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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February 05, 2020 at 1:13 PM
Recommend's Shelly

Great team to work with

Shelly and team were absolutely great to work with. They never failed to answer a phone or return messages and was in touch with us frequently to check in and to update us on what was happening. As a first-time home buyer, Stephanie was wonderful in helping us secure our mortgage, providing great advice, and always looking out for our best interest. The entire experience was stress free and left us incredibly satisfied. I would highly recommend FBC to anyone buying a home!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 05, 2020 at 12:13 PM

Service

Working with Daniella was an awesome experience. She was always professional and available. Her customer service during our loan process was second to none. She was very prompt and ALWAYS responded to our emails and phone calls right always. FBC should be proud to have someone of her caliber to represent their company. I would definitely recommend friends and family to her for future home purchasing. AWESOME CUSTOMER SERVICE!!!!!!!

Charles's Tip: None

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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February 05, 2020 at 6:47 AM
Recommend's Sonya

Excellent

Though we where in England during most of this processing, we where able to finalize most of it while we where there.

Robert's Tip: Have all the documentation you need.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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February 03, 2020 at 8:55 PM

Above and Beyond

My husband and I went through a closing on our old home that we sold and a purchase on our forever home with this lender. We cannot appreciate enough, the professionalism that was provided us with a couple of the officers appointed. We believe they went above and beyond to provide us with a clear way of communication so that this process was easy to understand. Thank you very much for your services and we will absolutely be recommending any friends or family to use this business in the future!

Melissa's Tip: As long as you follow their direction, you should have an efficient process on selling or purchasing your new home.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 03, 2020 at 8:22 PM
Recommend's Keith

Refi VA Loan for Richard Ahern

Very Professional, great/responsive communication and clear and detailed disclosure all along the process

Richard's Tip: Do the same

Loan Officer
VA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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February 03, 2020 at 6:35 PM
Recommend's Jennifer

FBC Lending Experience

The service was excellent, however being from out of town, I think things could have went a little more smoothly. Borrowers should get a list of all the necessary documents up front and not bit by bit. This would alleviate stress and anxiety.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 01, 2020 at 11:44 AM
Recommend's Greg

15073 Goldfinch Circle

Very professional, made the flawless process. Gave us the best rate compared to other lenders.

Alexis's Tip: Definitely consider FBC for your home loan.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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January 31, 2020 at 6:14 PM
Recommend's Bambi

Great experience!

I had an absolutely fantastic experience working with Bambi & FBC and would recommend them to anyone looking for a lender.

Loan Officer
USDA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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January 31, 2020 at 4:47 PM
Recommend's Kristin

Excellent Service!

I have used Kristin Hawkins and FBC Mortgage for several home loans and refinances - each time, she has made the process simple and as painless as possible - we were able to close on our most recent deal within 3-weeks. I would highly recommend her!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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January 31, 2020 at 2:53 PM

refinance

John was very helpful and knowledge about what needed to be done and made allowance for us because of our computer problems. FBC Mortgage, LLC has been very good.

USDA Oklahoma
Responds quickly
Loan met my needs
Branch: Edmond, OK
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