FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
February 19, 2020 at 1:03 PM

Valenitne Home Purchase

David Rodriguez, FBC Mortgage Branch Manager and Salina Zaragoza, our realtor were both professional, transparent, efficient and supportive. Purchasing a home is usually a very stressful situation; however, with Team David and Salina, the process was smooth and efficient. We were very motived to close on our anniversary and they worked so hard to make that happen. They both went above and beyond for us and were supported of us every step of the buying process. My husband and I are very happy with the empathy, professionalism and respect we received from both of them. Thank you both so much for helping us find and purchase our dream forever home.

John's Tip: Future clients, it is a digital world and that makes the buying process so much easier. If you are living in the analog world like my husband, brace yourselves and get prepared. Relax though, it is an easy process. Digital signing is not scary.

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

Share  
February 19, 2020 at 11:52 AM
Recommend's Kevin

Maldonado

Very quick to answer emails, calls, and all questions. Explained things in a way that was easy to understand. Love the fact that they helped with closing costs.

Loan Officer
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
Share  
February 19, 2020 at 11:32 AM

Claudia Vega

Highly recommend David And FBC Mortgage to anyone looking for Mortgage company who knows what their clients need. Loan was processed in a timely matter.

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

Share  
February 19, 2020 at 11:21 AM

no explanation what this is

The worst treatment I have ever experienced applying for a loan.

Everett's Tip: go elsewhere

Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Please contact Jennifer Green at 407-284-4893 to discuss further. Thank you.
Conventional 30 Year Fixed SouthCarolina
Branch: Beaufort, SC
Share  
February 19, 2020 at 11:11 AM
Recommend's Scott

Thank You

Thank you for everything. Very easy process!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
February 19, 2020 at 11:05 AM
Recommend's Jeff

Review for 570 Timuquana Dr

Jeff was absolutely awesome! He made everything so easy and made this process pain free. We are super happy we went with FBC, thank you so much!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
Share  
February 19, 2020 at 11:03 AM

5 Star Rating.

Sandy Schooley is the best ! I cant’t say enough about how wonderful she was to work with. She is very knowledgeable and explained things well. She made it easy to meet with her around our schedules and even came to our home. She was quick to return texts and phone calls. She kept us informed on what we needed to do and on the progress of the loan. I would highly recommend her.

Conventional 30 Year Fixed Missouri
Closed on time
Responds quickly
Loan met my needs
Branch: Lee's Summit, MO
Share  
February 19, 2020 at 10:54 AM

Incredible experience!

The team FBC made this process of buying our first home so painless and stress free! We are so happy with them and could not have hoped for a better experience.

VA SouthCarolina
Branch: Beaufort, SC
Share  
February 19, 2020 at 10:47 AM
Recommend's Kevin

Best Experience

This experience was made to be so easy! Every step was explained perfectly and went super smooth.

Loan Officer
Other 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
Share  
February 19, 2020 at 10:36 AM
Recommend's Kelly

I got back up!!

My loan officer was phenomenal she stayed professional even when I wanted to give up. It was times we would move forward and because of things on my end get knocked back. She kept me up to date with the good and bad at all times. I never had to keep calling and emailing she stayed on point from the beginning to the end. I absolutely would recommend the ladies at FBC to anyone for home ownership. Thank you for a excellent experience and not giving up on me when I became difficult. YOU ROCK KELLY!!! Mrs.Tammy my processor was amazing and very professional. It takes a strong attitude to deal with a borrower and these ladies were more than amazing.

Loan Officer
USDA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
February 19, 2020 at 10:34 AM
Recommend's Mike

Excellent Communication and Customer Service

Mike and his team, were great from start to finish. They came in with a very short timeline and operated quickly and extremely efficiently. This was an out of state purchase which presented some additional obstacles that were minimized by the knowledge and hard work of this team. I would highly recommend them to anyone looking for a mortgage company, especially those looking at VA loans which adds an extra layer of complications.

Loan Officer
VA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
Share  
February 19, 2020 at 10:31 AM
Recommend's Bambi

Refinanced

Bambi and Heidi were both great to work with and the process was very easy. Couldn't have done anything different to make it any easier.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
Share  
February 19, 2020 at 10:24 AM

Amanda Spor and FBC

We are extremely pleased with all aspects of obtaining a mortgage with FBC and Amanda Spor was FANTASTIC!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
February 19, 2020 at 10:07 AM

Quick and easy to deal with

Buying a house was definitely a stressful situation for me but David made sure to properly communicate and set the right expectations.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

Share  
February 19, 2020 at 10:06 AM

Very patient and professional

Mr Utley and staff very extremely professional and kept me informed through every step of the process..they were understanding and made this process smoother in spite of some obstacles.thank you Fbc team

Gary's Tip: Dont hestitate to ask as many questions about the home buying process ...no matter how minor ypu may think they are

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
Advertisements