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Reviews for Lisa Amorosa
Excellent customer service followed with great efficiency in the process!
If looking for a first time home loan or a refinance look no further. I have had the pleasure working with Mrs. Lisa Amorosa and her co-worker Mrs. Marcy Hunter for both my initial home loan and my refinance. Both ladies take the time and treat you as an individual rather than “just another client” to ensure that you are making all of the right choices appropriate for you and your family. I was highly impressed that both showed a strong commitment to getting me the best possible outcome for my situation. The responsiveness from both is unparalleled and the entire process, no matter how tedious it appeared, felt very relaxed with no unnecessary stress. I highly recommend both Mrs Amorosa and Mrs. Hunter as they will provide you with excellent customer service and I strongly believe that they looked at my situation from an advocate for the client as opposed to someone that is just trying to meet their quota and sell a product without any care for the person. There was ZERO headache with waiting for a follow up call or additional information as both do an excellent job of keeping you update on the progress throughout the application all the way through closing and even did a fantastic job of explaining “what to expect next”.
Alan's Tip: Utilize the online system and have documents prepared in a PDF format for easier uploads.
Other 30 Year Fixed Florida
Best Mortgage Team Ever!
Lisa and Julie make the most formidable mortgage loan team ever. You want them and FBC Mortgage on your side. They helped me close on time the refinancing of two (2) mortgage loans @ the most advantageous rate on the market available to me. And they made it relatively pain free by walking alongside me every step of the way.
Donna's Tip: Be flexible and responsive to work as a team with your Loan Officer and Loan Processor for your loan to close on time and you will experience the best, most painless mortgage loan experience ever!
Conventional 30 Year Fixed Florida
Communication
Lisa and Marcy always kept a line of communication with me. Whether it was in the event or weekends.
Dean's Tip: Keep doing what your doing. This is my 2nd loan process with FBC and if there is ever a 3rd I will definitely give them the opportunity.
Other Other North Carolina
The Best of The Best!
FBC Mortgage and Lisa Amorosa helped put me in both my condos back in 2015 and 2017. So when it was time to refinance @ a lower interest rate, I wouldn't have gone anywhere else but to Lisa & FBC where I have ALWAYS been treated like family!
Donna's Tip: Be organized and keep ALL your important papers properly filed so as to make applying for a first-time mortgage or a refinance with FBC Mortgage easy on yourself, your loan officer and loan processor. You will thank yourself and they will LOVE you for it!
Conventional 30 Year Fixed Florida
Refinancing Made Easy
THe FBC prepared an estimate with all expense included that made it easy for me to make an informed decision decision. Once I decided to proceed I was provided a list of items required. I printed out my list to utillize as a checklist. I transmitted the information as requested and we were a matter of several weeks until we completed the refinancing.
Conventional 30 Year Fixed Florida
Refinance Made Easy!
We used Lisa Amorosa with FBC Mortgage for our original home loan when we first purchased our home in Vero Beach and customer service was exceptional. When it was time to refinance with these new low rates, we didn't even consider another mortgage company. Went straight back to FBC and got the same exceptional service. Lisa and Marcy made the refinance process painless, got us a great rate and worked to reduce our fees as a benefit of being a prior customer. Highly recommend!!!
Colleen's Tip: Excellent customer service. Explain everything each step of the way.
Conventional 30 Year Fixed Florida
Excellent Loan Officers
My experience with FBC began when I talked with Lisa Amarosa in April and met with her on April 11, 2019. From the beginning she was professional, cordial, and detail oriented. All through the application process I was extremely impressed with Lisa and Marcy. They didn't skip a beat and stayed with me during the entire proccess. This was very important because I was also (during the same period of time) selling my home in Wilmington, NC and the details of both of those events, not to mention packing to move and a myriad of other requirements, were mind boggling. I would highly recommend FBC to anyone interested in applying for a home mortgage.
Conventional 15 Year Fixed Florida
Rating of Lisa Amorosa
Lisa did an excellent job in facilitating my loan. She was always available in a very timely manner, answered calls and e-mail immediately (even on the weekend). She was clear in the documentation needed, and always gave an explanation for any thing that there were questions on. Overall, an excellent job!
Douglas's Tip: Don't be intimidated over the documentation asked for and realize that there is a good reason for asking for it in the new regulatory climate.
Conventional 30 Year Fixed Florida
A Wonderful Adviser and Guide
We are delighted we found Lisa Amorosa and we recommend her without reservation to anyone seeking financing in Vero Beach and environs. She is a great communicator who impressed us with her prompt responsiveness and attention to detail. She is knowledgeable and self-assured and has a relaxed air of confidence that instills confidence in those around her even when the inevitable glitch pops up. That and her engaging personality made it a pleasure to deal with her.