Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Great experience start to finish
Couldn't be happier with the ease of the loan approval process. Chris Drake was always available to answer any questions. I sincerely feel like my best interest was a priority of FHB Mortage.
Loan Officer
Conventional 30 Year Fixed Nevada
Excellent videos
Met Jadd and his team, who kept me on task with videos that made me laugh when sometimes I wanted to cry. Overall, the process was challenging and rewarding because now I am a proud homeowner.
Conventional Georgia
GREAT JOB
Jared, Pamela and Crystal did a fenomenal job, my case wasn’t an easy one, and they worked their magic to do our first home dream a reality. We will be thankful for ever with them
Rodrigo's Tip: This team really know what they are doing, trust them they will do everything in their power to help you
Loan Officer
FHA 30 Year Fixed Florida
Could have been better
Though one person did not fulfill what was needed on time, others in the company took over and rushed processing to get things done in a quick manner as requested. It all worked out in the end.
FHA 30 Year Fixed Oklahoma
Shoulinzheng
Easy work together answer questions very quick
Loan Officer
Conventional 30 Year Fixed Florida
First time buyer in Florida
Working with FBC and John Fosgate was a pleasurable seamless process from start to finish
Conventional 15 Year Fixed Florida
Loan
More communication in a timely manner
Claudia's Tip: More communication
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.FHA 30 Year Fixed Nevada
Smooth refi!
Pam is awesome! She has done a mortgage for me before but this was my first with fbc. Super smooth process, no stress, no surprises! Saved me money!
Conventional 30 Year Fixed Florida
Great Mortgage Lender
Getting a home mortgage can be very stressful, however the whole team at FBC Mortgage made the process extremely smooth. From start to finish, they have handled every step efficiently in a timely manner. Thank you FBC Mortgage!!!
Loan Officer
FHA 30 Year Fixed Florida
Mrs Hagan
We had a great experience with fbc mortgage and our loan officers. Not just during the process but even afterwards when we needed things that came up.
Loan Officer
Conventional 30 Year Fixed Kentucky
Fax, fax, fax
Paperwork is a nightmare when getting any new mortgage loan, but it was also costly in this instance. I spent $100 faxing all the required documents. They discourage email and gave no office location to drop paperwork off. I submitted everything timely, but it seemed no matter what all I sent they needed a "last thing." I was given a closing date and they were still asking for things after that. We were told everything is good, would start to get excited, then get called again with something else. We weren't sure we were going to get our house until literally the day of closing. We couldn't get excited for our house at all. In the end I was ready to walk away and rent.
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. As a side note, It is required to list the branch address where loan is originated. Thank you.Loan Officer
FHA 30 Year Fixed Florida
Newton Refinance
Excellent service from Lenny & Susan Gentile. The refi was put together quickly without a hitch & in record time. everything was on-line, doc uploads were easy, document list was complete. Lenny & Susan were on top of everything, questions, communications, rate options & loan status as it went thru the process. My wife & I could not have had a better or smoother experience.
Loan Officer
Conventional 30 Year Fixed Massachusetts
Home Owner
They were pretty great and speedy honestly.
Starry's Tip: Actually no I was pretty satisfied.
Loan Officer
FHA 30 Year Fixed Florida
Streamline
Great experience easy to work with for our streamline. Second time working with them.
FHA 30 Year Fixed Florida
Lisa and her team are amazing!
Lisa and her team communicate well and there isn’t any question what was needed. I can highly recommend them!
Conventional 15 Year Fixed Florida
