Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
4333 heirloom rose
It was fairly quick and painless.
James's Tip: Try not to use too many people in the project. It becomes confusing sometimes.
Loan Officer
VA 30 Year Fixed Florida
Terrible customer service
Things started off great. Good communication and everything sounded promising, then it all came down. Sam had very little communication with through the whole process, and at one point even "accidentally" blocked me so if he asked me to call him I was unable to reach him because he had me blocked. He constantly changed my loan around and we had to do multiple extensions with the sellers of the property because Sam kept dragging his feet when he told us from the very beginning that he could have it done in the time frame we needed. Multiple times I asked him to call me to answer my questions and he never would call. I had to go through my realtor to get my questions answered. Then he charged my credit card without my approval or discussing it with me first, when thay charge was supposed to be billed in escrow. He knew from the beginning how much money I could bring forward but because my bank statements showed more he said I needed to put it all down. All in all I would NOT recommend Sam or FBC mortgage.
Conventional 30 Year Fixed Nevada
Heath Jenkins and Team
Heath and his team provided timely and professional assistance for us in our home buying process. Through every step of the way, from walking away from a house we put an offer on, to the closing of the house we ended up purchasing, Heath and his team were stellar in the service that they provided.
Loan Officer
Conventional 30 Year Fixed Oklahoma
Friendly and Efficient
No complaints whatsoever. Matt and his team were great.
Lindsay's Tip: When in doubt, call them! They are happy to help.
Loan Officer
Conventional 30 Year Fixed Florida
New House
Bonnie Robey is very professional and provided all the information needed to close on our house. She answered all our questions in a way we could understand. The whole process was made easier because of Bonnie and her staff!
VA 30 Year Fixed Kentucky
Satisfied
My agent was extremely prompt helpful and kept me informed every step of the way.
FHA 30 Year Fixed Nevada
Incredible Service
Mike Bedell at FBC Mortgage worked tirelessly throughout the process. Excellent communication and follow through. He even called me at 9:36 PM after receiving a text from me to put us at ease. I’ve purchased 8 homes in my lifetime around the country and by far the process and service provided by Mike Bedell and FBC Mortgage of Charlotte was the most efficient, quick and easy. Most mortgage companies treat you as a number but Mike really went above and beyond to treat us with respect and dignity humanizing the experience.
Loan Officer
FHA 30 Year Fixed NorthCarolina
Very thankful
Everybody at this office was very helpful, they made my home buying process as easy as it can be. I will definitely recommend them to anyone who is looking buy a house!!
Loan Officer
FHA 30 Year Fixed Florida
Doyle Dempsey
Everyone in this process were very professional and helpful all the way through.
Conventional 30 Year Fixed Louisiana
Pleased with the Service
I had a great team! Tarah Madden was AWESOME, friendly and relatable! Chris Hartman was my first contact at FBC and he is Amazing. He made me feel comfortable and explained things to me in a way I could understand. He was very patient and I would recommend him to anyone. Matthew Walker was great as well and always responded to me quickly when I had a question.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent Loan Officers
My experience with FBC began when I talked with Lisa Amarosa in April and met with her on April 11, 2019. From the beginning she was professional, cordial, and detail oriented. All through the application process I was extremely impressed with Lisa and Marcy. They didn't skip a beat and stayed with me during the entire proccess. This was very important because I was also (during the same period of time) selling my home in Wilmington, NC and the details of both of those events, not to mention packing to move and a myriad of other requirements, were mind boggling. I would highly recommend FBC to anyone interested in applying for a home mortgage.
Loan Officer
Conventional 15 Year Fixed Florida
Reliable and professional
Maria Marquis at FBC made my process so easy and even with last minute changes she was able to provide guidance and get the job done! She was always helpful and able to answer questions whenever I needed her.
Jennifer's Tip: Prepare financial documents as soon as possible so you aren't stressed when the time comes.
Conventional 30 Year Fixed NorthCarolina
Outstanding customer service
Matt Andre team was very professional. They always answered all my questions and guided me through the whole process making me feel confident about my home purchasing experience. I want to thank Steve, Tracy and Nick for being so patient and going the extra mile. I cannot thank you enough.
Loan Officer
Conventional 30 Year Fixed Florida
5 Stars!
Thanks to Kristin for making our transition from Oklahoma to Florida as smooth as possible. She handled everthing professionally and in a timely manner.
Loan Officer
Conventional Florida
Happy
Kevin was good to work with and easy to get ahold of. Always returned calls and emails promptly.
Loan Officer
Conventional 30 Year Fixed Indiana
