Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Latitude Margaritaville
Everything was well handled in getting and processing this loan. No complaints!
Loan Officer
Conventional 30 Year Fixed Florida
Outstanding Customer Service
I experienced the utmost convenience and service from Barbara Stone. She's been the consummate professional and treated me like I was her only customer. Barbara exemplifies excellence in her service.
Loan Officer
Conventional 30 Year Fixed Massachusetts
Courteous and Professional
Kim Dorsett and Amanda Spohr were wonderful to work with. They kept us informed throughout the loan process. They responded quickly and courteously to our questions and guided us through the loan process. Very thankful for their help and support!
Loan Officer
Conventional 30 Year Fixed Florida
VA Mortgage Assistance was great
Norman and the team really helped the process go quickly and smoothly, They were there every step and answered any questions I had
VA 30 Year Fixed Florida
Exceptional!
When I needed to close in a short amount of time, my own bank couldn’t do it, that’s when I was introduced to FBC and Jeni Pitcher. Jeni and her team were always professional and extremely helpful for a first time home buyer. Jeni and her team were so kind to explain every part of the process and ease my mind. Even though it was not an easy purchase, due to the seller, FBC was ready when I needed to close. I feel very fortunate to have Jeni as my loan officer! I would certainly use FBC again and highly recommend them to anyone!
Loan Officer
Conventional 30 Year Fixed Florida
Excellent Service!!!
From the start to the finish, Ana Maria has gone above and beyond to help us through this process. She has done an exceptional job at making the purchasing experience a pleasant one. She was always supportive and encouraging.
Rosann's Tip: In order to get the best results, timely submission of documents will be in your favor.
FHA 30 Year Fixed Florida
Loan Review
Matt did a great job managing our loan process. It closed on time and they provided accurate estimates along the way.
Loan Officer
Conventional Florida
Handerhan
Emily Goesch did an amazing job of walking this computer illiterate through the on line options.
Hugh's Tip: Follow Emily"s instructions
Loan Officer
Conventional 30 Year Fixed Florida
Communication is the keys to making customers happy..
There was not enough communication from the lenders or builders.
Felix's Tip: Need to communicate more with client
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, out team was in constant communication with you. If may have had to ask for documents repeatedly due to their submission to multiple departments. We regret any miscommunication. We will use this experience as a training opportunity for our company.Loan Officer
FHA 30 Year Fixed Florida
Shayfer Early
Mr. Early was very kind and respectful during the entire process. He was a thoughtful listener and offered to assist me in any way. There were no bumps in the road and closed in less than 4 weeks!
Jill's Tip: Find and gather as many financial/legal documents as you can before you start the loan process.
Conventional 30 Year Fixed North Carolina
Mortgage for Investment Property
Heath took good care of us and walked us through everything.
Kyle's Tip: It was good that Heath would send us reminders on when things needed to be signed. Sometimes it felt like we had a few emergencies.
Loan Officer
Conventional 20 Year Fixed Oklahoma
Excellent customer service, great to work with!
Carl and his team at FBC were great to work with. At a mortgage first-timer, they were so helpful in walking me through each step and ensuring I knew what was next. All questions were answered promptly, and I always felt informed. Highly recommend!
Conventional 15 Year Fixed Florida
Great Job
Josh Locke was exceptionally good about keeping me in the loop and updated on everything as it was taking place. He was extremely helpful with getting everything completed on time. I would recommend him to anyone I know that is in the market for purchasing a home.
VA 30 Year Fixed Louisiana
Finacial lender
I was very pleased how well our process was executed.
Marcus's Tip: Prepare ahead for a big investment such as financially stable.
Loan Officer
Other 30 Year Fixed Florida
Good Professional Job
Keith and his team at FBC Mortgage made my first home purchase flawless. They answered numerous questions quickly, along with rapid answers with emails. Very professional and would recommend FBC to anyone.
Loan Officer
FHA 30 Year Fixed Alabama
