FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14019 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
February 20, 2019 at 12:22 PM

Great experience

We were very happy with our experience with Maronda, Molly, and the rest of the staff. She made the process easy and told us exactly what we needed to close on time. The only thing I wish was better was the communication in the beginning but towards the end it got better. We have had some issues in the home but a supervisor is looking into it, we put in a request and I got a fast response. As long as we get a quick response if anything else happens (hopefully nothing else does) we will be happy. Thank you we are happy to be home owners!

Diego's Tip: Submit all paperwork on time, that’s how we were able to close quick.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 20, 2019 at 11:36 AM
Recommend's Kristin

Review

We have bought 3 homes with Kristen's help and we really enjoy working with her. She's always very clear and timely with the information we need. We count on her a lot as we go through the process.

Lee's Tip: The videos that are sent each step along the way have been really helpful--they make it really clear where you are in the process and what's coming next. At first, I didn't think they'd offer information I wasn't already aware of, but even if you've done mortgages before, they are really helpful.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 20, 2019 at 11:26 AM

Very Happy

Pat and Erin did a great job getting a loan in place for my property in Boston. Thank you very much

Other Massachusetts
Closed on time
Responds quickly
Loan met my needs

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February 20, 2019 at 10:47 AM
Recommend's Chera

Never Give Up

Chera did a great job in keeping things moving and explaining all of the options and challenges that could be faced. She was open and honest when needed, and kept us encouraged when things were challenging.

Justin's Tip: Make sure to ask about things not to do while in the process. Example: What do I need to do with what is on my credit and what do I need to not do?

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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February 20, 2019 at 10:14 AM
Recommend's Matt

New home loan

FBC Mortgage was professional, attentive, and answered all my questions quickly. They made sure everything worked smoothly to close on time.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 20, 2019 at 10:12 AM
Recommend's Mike

Outstanding customer service!!!

I was referred to Mike Bedell by the listing agent for one of the homes I was interested in purchasing. I chose not to use a buyers agent hoping to be able to negotiate a lower purchase price since the seller wouldn't need to pay a buyer's commission and I was already doing all of my own research on recent sales etc. I was able to save over $10K on the purchase price doing it this way but it's definitely not for everyone. Even though I purchased a different home with another listing agent, I still went with FBC as my mortgage lender simply because Mike's customer service was so exceptional. He pre-approved me within 10 minutes of my first call with him and his response time with any questions I had was almost immediate. This was my first home purchase but Mike and his team made it so stress free and kept me updated throughout the entire process that I will recommend him to all my friends and family going forward.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 20, 2019 at 10:04 AM

Amazing Efficient Service

It was truly a pleasure and a joy to work with Kaity. She made home ownership an option for me and was with me every step of the way. I have rarely felt so supported by someone I am doing business with. Even during stressful times Kaity left me feeling at ease and secure with the services FBC Mortgage provides. She even took the time to drive up on the day of my closing to welcome me to my new home. I will highly recommend Kaity to anyone I encounter who is considering a home purchase. She is a gem.

Veronica's Tip: Save for unexpected costs (home renovation, surprises). Wire transfers required by the title company may cost money (mine was $35.00). Try not to change your closing date once it is decided (this complicated my closing but Kaity once again saved the day)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 20, 2019 at 10:03 AM

Amazing Efficient Service

It was truly a pleasure and a joy to work with Kaity. She made home ownership an option for me and was with me every step of the way. I have rarely felt so supported by someone I am doing business with. Even during stressful times Kaity left me feeling at ease and secure with the services FBC Mortgage provides. She even took the time to drive up on the day of my closing to welcome me to my new home. I will highly recommend Kaity to anyone I encounter who is considering a home purchase. She is a gem.

Veronica's Tip: Save for unexpected costs (home renovation, surprises). Wire transfers required by the title company may cost money (mine was $35.00). Try not to change your closing date once it is decided (this complicated my closing but Kaity once again saved the day)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 20, 2019 at 10:03 AM

Amazing Efficient Service

It was truly a pleasure and a joy to work with Kaity. She made home ownership an option for me and was with me every step of the way. I have rarely felt so supported by someone I am doing business with. Even during stressful times Kaity left me feeling at ease and secure with the services FBC Mortgage provides. She even took the time to drive up on the day of my closing to welcome me to my new home. I will highly recommend Kaity to anyone I encounter who is considering a home purchase. She is a gem.

Veronica's Tip: Save for unexpected costs (home renovation, surprises). Wire transfers required by the title company may cost money (mine was $35.00). Try not to change your closing date once it is decided (this complicated my closing but Kaity once again saved the day)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 20, 2019 at 9:58 AM
Recommend's Kelly

Keaton Smith

Kelly and her team made my life so much easier, I can easily say this was the EASIEST part of buying my house. They made me feel welcomed and took care of all my problems. They are only a phone/email away and they response very quickly. BEST LENDER EVER!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 20, 2019 at 9:55 AM

Good

Had a good experience with this company.

FHA Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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February 20, 2019 at 9:55 AM
Recommend's Kristin

Great service

Kristen was very quick and helped a lot

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 20, 2019 at 9:53 AM

Easy process

This is my third house purchase and this by far was the easiest and smoothest.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 20, 2019 at 9:40 AM

James is awesome

James helped me so very much and I will Never be able to thank him enough!! He worked hard to get me the best rate and into my house being able to afford it!!!

Jessica's Tip: Ask for James Maddox he is the best!!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 20, 2019 at 9:36 AM
Recommend's Jeff

Excellent experience!

Excellent experience overall! First time home buyers here and they made the whole process as painless as possible! Would definitely recommend!

Tyler's Tip: Patience is key!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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