FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
February 05, 2019 at 11:22 AM

Wonderful experience on our refi

We had a wonderful experience with Home Loans Today and FBC Mortgage. Our loan officer, Chelsea Smith, was fantastic. The process could not have been easier from start to finish. We are very pleased with the entire experience.

Conventional Illinois
Closed on time
Responds quickly
Loan met my needs

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February 04, 2019 at 10:00 PM

First Time Home Buyer

My husband and I are first time home buyers, our real estate agent did 90% of the work on letting us know what we needed to do, what deadlines we had, when we needed to reach out to our loan officer. Donna did not provide much assistance without me reaching out to her 3 to 4 days in a row, leaving voicemails and sending her emails. It would be helpful if (especially for first time home buyers) the loan officer would communicate each step of the way and let you know what your next step is. My processor on the other hand, Simone, was amazing and very helpful and always quick to respond.

FHA 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Vero Beach, FL
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February 04, 2019 at 5:40 PM
Recommend's Angela

Frank Pio Fisher

Friendly, professional, knowledgeable. They let me know what to expect every step of way in a timely manner. I never got lost in the process and it was a very good experience.

Frank's Tip: Ask questions because they will happily keep you informed and never let you get lost in the process.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 04, 2019 at 5:19 PM
Recommend's Bambi

New Home Loan - Weeki Wachee FL

We where very pleased with our loan process. Loan Officer - Bambi Wiggins and Debbie Rachetts, Loan Processor and their team where truly amazing. Whenever we had a question, Bambi Wiggins and Debbie Rachetts where both fast in responding and providing us detail information. They kept us post on information throughout our entire loan process. They exceeded our expectations and for that we are forever truly grateful for them.

Marisol's Tip: Bambi Wiggins, Loan Officer and Debbie Rachetts, Loan Processor are both truly amazing, caring and knowledgeable at what they do. They truly care about their clients and never make you feel like you are just another loan for them. We can not say enough great things about them, truly exceeded our expectations. We totally recommend them.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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February 04, 2019 at 2:23 PM

Very Positive

It was a pleasure woriking with Sheri during the entire process in which she kept us advise on our loan. He resolvement to ensure that any glitch were resolve in a timely manner was superb.

Alejandro's Tip: Keep the contact with the client and resolve minor problems that could arise.

VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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February 03, 2019 at 12:29 PM
Recommend's Kelly

Loan officer, were very informative

The loan processor handle the loan very appropriately

Enis's Tip: Make sure to have all yours paper work in order

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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February 02, 2019 at 11:52 AM

Extremely efficient

We would like to thank Ana Maria for helping us out on our extremely difficult road to obtaining a house here in the US. Having just moved from Canada 8 months ago she was able to accomplish the impossible with God's help! she truly is amazing and we would highly recommend her expertise to anyone.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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February 01, 2019 at 7:56 PM

Informative

Seymoine kept me well informed and calm thru a process where I was totally unfamiliar .

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 31, 2019 at 9:27 PM

Excellent service!

Stormie was absolutely wonderful! She helped my husband and I in every way possible! When we thought things wouldn’t work out she helped us push through and showed us that it was all ok! I would definitely recommend Stormie to anyone!

FHA 30 Year Fixed Texas
Responds quickly
Loan met my needs

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January 31, 2019 at 9:10 PM

Maybe He Was New...

I never really felt like things were explained thoroughly enough, especially as a first-time buyer. I felt like the relationship could have been tighter, but there was a feeling of rushing without being sure, and my agent was a fast talker who I felt like was sweeping things under the rug, but it's over now. He was a nice guy, but I didn't feel confident about my purchase.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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January 31, 2019 at 8:53 PM

Very Professional

Great experience. Quick email responses, Kept us informed throughout the process. Very pleased with the level of professionalism!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 31, 2019 at 1:50 PM
Recommend's Sonya

Long term application, last minute financial requests

Everything was fine until the underwriter started asking for additional proof of money 1 - 2 weeks before settlement ( investments to cash), right before the Christmas holiday.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, All lenders are required to source funds that go to the closing table. If you transfer money around to various accounts before the loan closing, you will always be asked to source the origination of the funds. This is standard banking procedure.
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 31, 2019 at 1:14 PM
Recommend's Mike

Excellent

Mike is always extremely helpful, very responsive, and knowledgeable. Couldn’t have asked for better!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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January 31, 2019 at 8:35 AM
Recommend's Greg

Great Experience

Working with Greg and FBC was a wonderful experience. All questions were answered promptly. The whole process-was explained and went smoothly. Best mortgage experience I have had.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 31, 2019 at 6:56 AM
Recommend's Matt

FBC

Very helpful and great communication very step of the way

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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