FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6428 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 125
16 days ago at 12:08 PM
Recommend's Kelly

Loan Review

Yvette really go out her way to make sure that everything was great!

Loan Officer
USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
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16 days ago at 11:57 AM
Recommend's Jessica

FBC Mortgage Review

Jessica Hall-Ramos did an exceptional job in helping us refinance our home mortgage. She was very knowledgeable and very helpful throughout the whole process. I would recommend FBC to anyone wanting to buy a home or refinance their existing one. Thanks Jessica!

Loan Officer
Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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16 days ago at 11:51 AM
Recommend's April

Very Helpful!

The entire team was patient, kind, and very helpful walking my wife and I through our first home purchase. They put in the extra effort for financing and made sure that we closed on time.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Longview, TX
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16 days ago at 9:34 AM
Recommend's Matt

Laureate Park, Lake Nona Home

The loan service provided was very professional and timely in every aspect. The loan team was very quick to respond to questions and calls to explain every aspect of the documents. For this first time home buyer it was seamless.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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17 days ago at 4:41 AM
Recommend's Gordon

Gordon Was Very Efficient

Gordon was very experienced with the loan process and made it very smooth. He resolved any road blocks and issues early on and held my hand through the entire process. If there was confusion (FIRST TIME BUYER) he explained it in a way that made sense. He was quick to respond. He is an expert at problem resolution. Closed on time!!!! I would recommend him to my closest family and friends.

Yelaina's Tip: Research the loan process with family and friends. Make sure you have a 2 year work history documented. Make sure you have no foreclosures for FHA Loans in the past 3 years. Have ALL Tax documents organized.

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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18 days ago at 3:47 PM

Worst bank to finance your home.

I buy my house 2 years ago never a late payment. And this bank is trying to take away my house from me and my family saying they never received my payment when I sent a certified check always to the bank and keep track of my payments. They report I was late 90 days didn't let me pay my house and know they are charging me with lawyers fee.

Geraldo's Tip: Never use FBC

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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20 days ago at 11:52 AM
Recommend's Ana Maria

Freire

They was just amazing and very helpful outstanding experience

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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22 days ago at 4:02 PM
Recommend's Bambi

Mortgage loan process

Team Wiggins did a very great full job of helping us during the whole experience, with advice, help and recommendations. They were 110% more helpful than acceptance mortgage will ever be.

Nicholas's Tip: Keep your credit cards to a bare minimum. Keep the ratios in your favor and keep your credit scores high.

Loan Officer
FHA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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24 days ago at 8:41 PM
Recommend's Ana Maria

Freire loan

She was amazing and very helpful at every area just wonderful

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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25 days ago at 2:34 PM

marcos

Marcos did a great job bringing us to the finish line good communication very professional

Loan Officer
Other Florida
Branch: Coconut Creek, FL
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25 days ago at 12:13 PM
Recommend's Seymoine

You could not have done better

Without Seymoine and the Realtor Joe Hatin this loan would not have happened. They were wonderful and such a wonderful help. I could not have asked for more efficient help.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Hyannis, MA
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25 days ago at 8:39 AM
Recommend's Barbara

New Home

Barbara Dini was there for me every step of the way. She was there to answer all of my questions timely and always available. I would recommend FBC mortgage to anyone who is looking to buy or refinance. I really appreciate everything Barbara did for me as well as Brian Foose!! Thank you again!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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26 days ago at 6:19 PM
Recommend's Doyle

Outstanding

Doyle made the experience of buying a home so smooth. He was there to answer all of my questions and concerns in a timely manor always available. I highly recommend him and his team to anyone buying a home.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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27 days ago at 2:40 PM

Worst loan experience ever

Jackie was unorganized, lacked good communication and the e-doc website was a mess. Jackie could easily have provided a basic timeline for us of what to expect (eg: "sign applications today, two weeks later sign this, two weeks later we will schedule a closing near you, these are the options for times, etc." ). She emailed us with "this must be signed and sent back to me by 9pm today” at 2pm but we were at work and didn't see the email until 7pm. A heads-up at the beginning of the process would have been helpful. She was very concerned about closing the same month (but we didn't care) and she kept bringing that up that things needed to be completed quickly "in order to close by the 30th.” (We knew she was anxious, but we weren’t; this was a big decision for us but she kept rushing us.) The worst part of the entire process was their e-docs website; it would loop us around from logging in, signing the document and then logging the other person in to sign the same documents while wiping out the first person's signature; it was as if the password wasn't set correctly for the second person. We had issues every time something needed to be signed. We finally had to print, sign, scan and send back. Jackie kept indicating that using our phone or iPad or tablet might be causing the issue; we kept telling her we only used a desktop computer during the entire process. The forms we needed to sign at closing were not completely filled out; we had to call her to finish filling them in during the closing. Jackie also never confirmed our job titles or how we sign our names; both were wrong (we both sign with our middle initial) on the final documents but by then it was too late to correct. It was my (at least) seventh closing and the most frustrating experience.

Lisa's Tip: Go elsewhere; ask for a timeline upfront; confirm the loan officer knows how you sign your name; ask if they have issues with their e-docs program.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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29 days ago at 10:01 PM
Recommend's Matt

Mr.

Matt and his team did a great job ! I worked most of the time with Steve and Jim these guys know their stuffs. I would recommend FBC mortgage to anyone who is to buy or refinance . We really appreciate you guys and thank you very much for everything. Renette and Antoine

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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