FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
14018 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
November 29, 2018 at 9:45 AM

Excellent service

This was our first time buying a house. We had excellent service and Destini went above and beyond to answer any questions that we might have had. I am very happy with the service we got and would highly recommend to my friend this company and to ask for Destini.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

Share  
November 29, 2018 at 9:12 AM
Recommend's Scott

FBC Mortgage, LLC was great to work with.

Was a complicated loan because of the business and income of my co-borrower and it was handled perfectly. Despite having many moving parts as far as getting the loan processed, the title company commented on how early they got the documents which is a huge relief when going through this process. Was very professional and easy to deal with every step of the way and very prompt in responding to any questions I had both by phone and email.

Jason's Tip: I would absolutely contact them.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
Share  
November 28, 2018 at 8:19 PM

Excellent Customer Service!

As a first time home buyer, I was a little unsure of what to expect and I was loaded with questions for my lender. My loan officer, Brad Watts was readily available whenever I needed him. He always returned my calls and he answered EVERY email and text message I sent him. The entire staff at FBC Mortgage made my home buying process a lot easier and less stressful. I constantly received updates from Bard on every step of the process and my loan was closed on time. I HIGHLY recommend Brad and the entire FBC Mortgage staff if you are purchasing a home.

Bruce's Tip: Have all your financial documents ready.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
Share  
November 28, 2018 at 7:47 PM
Recommend's Kevin

They made everything easy!

I am a first time home buyer & knew virtually nothing about the process. Kevin & the other FBC personnel made each step a breeze. They answered all my questions, including the goofy ones. Kevin stayed in touch without making a pest of himself. Kevin stayed helpful & gracious when I made a pest of myself! I highly recommend FBC MORTGAGE!

Loan Officer
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs

Share  
November 28, 2018 at 3:36 PM

Niblett review of FBC

The three ladies involved with out loan, Seymoine Schmidt, Marcy Hunter and Julie Mycroft, were truly excellent and responsive and efficient in working with me to get the task accomplished. In addition, they displayed a refreshing sense of humor and patience when I vented about the many absolutely and unnecessary stupid questions asked by the underwriters. Truly a waste of time and patience for all of us.

Charles's Tip: Educate the underwriters to ask meaningful questions and not waste everybody's time and patience. This loan is 7% of our net worth, and the underwriter was chasing a $30 late payment fee!! The property was appraised at $365,000 and our loan is $276,000. If we went bankrupt yesterday FBC already has a profit of $89,000, and they are chasing $30??? Get real here!!!

Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Loan met my needs

Share  
November 28, 2018 at 3:33 PM
Recommend's Barbara

We closed on time!

Barbara Dini held my hand through the whole process. Everyone told me what a nightmare closing would be and how long it would take and how much money I would have pay out. That was not my experience. I feel like Barb is family. She made it clear from the beginning she would be there to answer any questions, no matter how silly I thought it was. She would text me and give me pointers and heads up because she knew I was super busy with my job and baby. She walked me through obtaining whatever documents I needed and gave me support when I felt like drowning. We closed on time and now I am a homeowner when just a few months ago I thought it would be impossible in my financial situation.

Amanda's Tip: Having good credit made it all possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
November 28, 2018 at 2:01 PM
Recommend's Jared A.

Great job

Amazing experience! Could not have been better.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
November 28, 2018 at 1:18 PM

Germain-Luz

we are very confortable making bussiness with FBC because the are commissioned at all, they were very committed and as my wife and me are very happy

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
November 28, 2018 at 12:08 PM
Recommend's Kelly

Loan Review

Yvette really go out her way to make sure that everything was great!

Loan Officer
USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs

Share  
November 28, 2018 at 11:57 AM

FBC Mortgage Review

Jessica Hall-Ramos did an exceptional job in helping us refinance our home mortgage. She was very knowledgeable and very helpful throughout the whole process. I would recommend FBC to anyone wanting to buy a home or refinance their existing one. Thanks Jessica!

Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

Share  
November 28, 2018 at 11:51 AM

Very Helpful!

The entire team was patient, kind, and very helpful walking my wife and I through our first home purchase. They put in the extra effort for financing and made sure that we closed on time.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

Share  
November 28, 2018 at 9:34 AM
Recommend's Matt

Laureate Park, Lake Nona Home

The loan service provided was very professional and timely in every aspect. The loan team was very quick to respond to questions and calls to explain every aspect of the documents. For this first time home buyer it was seamless.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
November 27, 2018 at 4:41 AM

Gordon Was Very Efficient

Gordon was very experienced with the loan process and made it very smooth. He resolved any road blocks and issues early on and held my hand through the entire process. If there was confusion (FIRST TIME BUYER) he explained it in a way that made sense. He was quick to respond. He is an expert at problem resolution. Closed on time!!!! I would recommend him to my closest family and friends.

Yelaina's Tip: Research the loan process with family and friends. Make sure you have a 2 year work history documented. Make sure you have no foreclosures for FHA Loans in the past 3 years. Have ALL Tax documents organized.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
Share  
November 26, 2018 at 3:47 PM

Worst bank to finance your home.

I buy my house 2 years ago never a late payment. And this bank is trying to take away my house from me and my family saying they never received my payment when I sent a certified check always to the bank and keep track of my payments. They report I was late 90 days didn't let me pay my house and know they are charging me with lawyers fee.

Geraldo's Tip: Never use FBC

Lender Response
The last payment received was April 2018. Please contact our servicer to discuss any additional fees assessed to your account. 1-800-223-6527
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
November 24, 2018 at 12:27 PM

Shop around

The final interest rate was substantially greater than the estimated interest rate without any discussion that the rate was increasing. There was no negotiation in spite of my excellent credit. I was pressured to put a greater amount down in order to decease my rate. I feel that I got ripped off. Also, I provided Trust information so the warranty deed could be titled in the name of the trust, but they forgot and it took another 4 months to resolve the issue and had to get my attorney to do the name change. I should have been given options for 15, 20, 30 year terms.

Diana's Tip: Shop around for the best rate even if the builder provides incentives to use their mortgage lender.

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

Share  
Advertisements