FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6428 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 125
November 11, 2018 at 12:19 PM
Recommend's Edna

Best Loan Officer!

Thank you Ms. Edna for all you do! Mark and I will be forever grateful. Very professional, knowledgeable, accommodating, and caring. She answered as quickly as a possible all our emails and calls. She guide us through all the paperwork's and explained to us clearly and to my husband the whole process. If I can just give 100 stars to rate her, I will give it, because she deserves it. Definitely, I will recommend her to my colleagues, friends, and family. Thank you for your hard work and dedication. She's the best Loan Officer!

Kristine's Tip: She's a wonder woman ;)

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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November 11, 2018 at 12:33 AM
Recommend's Michael

House

Love my house and the lenders,builders,everyone who made it possible.

Loan Officer
FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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November 10, 2018 at 11:43 AM
Recommend's Ana Maria

GREAT SERVICE AND PROFESSIONALISM

Ana Maria and her team were very responsive. Even the first time I contacted her it was a Sunday and she managed the time to do me a phone interview and try to collect al necessary information to process a pre-approval in an expedite way. She was very keen and advice me correctly, even more considering I am a foreigner. I even got to know from my realtor that they were facing some problems with the Title Company and she did not want to scare me out and she solved in a fantastic way and closing took place in the date scheduled.

Jorge's Tip: She speaks Spanish, good knowledge of international or foreign national loans.

Loan Officer
Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 09, 2018 at 7:50 PM
Recommend's Matthew

Andrew Clower and His Team

Matt, Andrew, and their team provided excellent service during this process. Andrew took his time explaining different options and making sure he helped us choose the best loan program for our future. Andrew and Lisa were also able to close our loan in 21 days! I will definitely be coming back to Andrew in the future for any refinance or purchase of another home. Thank you!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 08, 2018 at 12:19 PM
Recommend's Matt

First Time Home Buyer

Matt and his team made the process of purchasing my first home easy! Their communication skills were excellent and I was kept in the loop of each step as we moved forward. They were even patient with me as they answered my endless amount of questions.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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November 07, 2018 at 9:37 PM
Recommend's Michael

?

Notary failed to show at closing then after rescheduling with a different notary Chicago title company lost or shredded cashiers check for closing cost Micheal Fahey was very knowledgeable and helpful

Loan Officer
Conventional 15 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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November 07, 2018 at 7:55 PM
Recommend's Marci

Katherine Dixon

As a first time home buyer I was very apprehensive about this process. Working with Marci and Sarah made the experience painless. I never had a problem getting a hold of them, they always took their time to explain everything to me in laymen's terms, and I always felt like they were looking out for my best interest. I would absolutely recommend them to another buyer.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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November 07, 2018 at 4:56 PM
Recommend's Matt

Attention to Detail

Had a great experience with FBC and Nick was available as and when needed to clarify our queries.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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November 07, 2018 at 2:39 PM
Recommend's Pamela

Very helpful

Pamela and Jennifer were very nice and helped me through the whole process.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 07, 2018 at 11:54 AM
Recommend's Scott

I couldnt have asked for a more smooth and frankly enjoyable experience

The home buying process while normally a stressful ordeal was actually quite pain free! They were willing to work with us and offered an extremely competitive rate. When it came to updates I never felt like I was left out in the dark. My assigned representatives all seemed to be excited and eager to get us into our home in a timely fashion. Sometimes the calls to us would be just health check calls to see how things are going and to reassure that everything is going fine which was great. A1 customer service and A1 attention to detail!

David's Tip: -Get your basic essential documents together ahead of time (bank statements, w2's etc). This seemingly obvious tip actually is a big factor in reducing the stress of the process -As long as you respond to additional requests in a quick manner you will find the process to be a breeze -The underwriting process was actually quite tame compared to the experiences ive read from people who went to other loan processors

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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November 07, 2018 at 11:05 AM
Recommend's Nancy

Excellent Service

We are very pleased and happy with the buy process. FBC team were very professionals and always there to help us. Special Thanks to Nancy Furches and Andrea Garrett.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 07, 2018 at 10:07 AM
Recommend's Scott

FBC Mortgage made my Refi happen

I wanted to consolidate my mortgage, home equity line, and a few credit cards into one easy payment over a 15 yr term. My mortgage and HELOC was with the same bank and when I approached them, they were reluctant to help and offered me an absurd rate. Working with FBC was easy and efficiently processed. Start to finish took roughly 30 days and the communication was excellent. I worked with Kevin Houck from start to finish and I could not be happier. He was amazing! He explained every step of the process, answered my questions, and helped me sort out a few details that I was very particular about, which made this refi happen. Thank you to everyone at FBC for their help in this process, but Kevin Houck definitely deserves the credit for making this happen for my family.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 07, 2018 at 9:29 AM
Recommend's John

FBC Review

Knowledgeable, informative & interested in providing the best loan for my cindo

Edwin's Tip: All transactions were professional & accurate

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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November 07, 2018 at 9:26 AM
Recommend's Michael

Grateful for the Help!

As a first-time home owner (and someone who is not good at things to do with money or administrative paperwork), the home-buying process was at times confusing and, to be honest, a little scary. But Mike made sure to guide my fiance, Diego, and me through each step of the process and explain things so they made sense. What stood out to me the most was his willingness to help us whenever he could, even on a Saturday evening!

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 07, 2018 at 8:22 AM
Recommend's Kelly

Friendly, knowledgeable during a stressful time

This was my 1st time buying a house and between work and daily life stresses on top of learning the in's and outs about what to look for in the actual house we were buying we had a lot going on! We were grateful after our real estate agent recommended FBC as our lender, and especially Kelly Taylor and her team. Kelly was on top of communicating with us at all times, whenever we needed updated information- we were never in the dark, or if we just needed advice about something we never once felt like we couldn't just pick up the phone and ask a question, it was a very pleasant experience. We are very glad they made our dream of becoming 1st time home buyers a reality and thankful for everything they did for us. There was a lot that was done to ensure the transaction went smoothly and they always followed up with us and made sure we made it to closing on time and with all the information we needed. Special thanks to Kelly, Michelle, Bobby and anyone else on Team Taylor that helped us :)

Amanda's Tip: Have all of your documents ready i.e: pay stubs, tax information, verification of employment, if you can get as much of the required paperwork ready ahead of time then it will save you and cut down on processing time in the long run.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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