FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 20, 2018 at 11:04 AM

Competent

I want to start by thanking Ana Maria for a smooth loan process. I own multiple homes and no two loan process experience are the same. Out of all the loan transactions that i have been involved in, this was the smoothest. I attributed that to Ana Maria's aptitude, professionalism, and confidence. Im very grateful to have worked with her in my dream home and will recommend her to friends with confidence. I considered multiple lenders and applied as well but when it was time to select one, Ana Maria/FBC was hands down the strongest. Thank you Anna Maria, let's toast to a great experience!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 19, 2018 at 10:07 AM

Best Mortgage Loan Originator!

Thank you Ms. Edna Galang Garcia for all you do! Mark and I will be forever grateful. Very professional, knowledgeable, accommodating, and caring. She answered as quickly as a possible all our emails and calls. She guide us through all the paperwork's and explained to us clearly and to my husband the whole process. If I can just give 100 stars to rate her, I will give it, because she deserves it. Definitely, I will recommend her to my colleagues, friends, and family. Thank you for your hard work and dedication. She's the best ever!

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 19, 2018 at 7:31 AM

Great Team To Work With

Seymoine was great to work with along with Julie and Marcy. They made the process easy and delivered as promised and on time.

David's Tip: Have your documents in order. It really helped that I had a number of tax years and other documents already available.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 18, 2018 at 10:08 PM
Recommend's Wes

Professional, Polite, and Personable.

When my wife and I started this process, many months ago, we attempted to do everything ourselves. From looking at homes, getting our finances in order, and even contacting different mortgage loan officers. The simplest way to put this is before we had the pleasure to work with Wes and Chris this process seemed like a complete nightmare. After connecting with them through our trusted realtor, all of our worries melted away. Every piece of misinformation we had was clarified, every mistake we made, was gently corrected toward the right path, and each choice we made was met with several supporting ideas, and alternatives giving us the freedom to choose the best path for our situation. I would absolutely recommend Wes and Chris to anyone who is looking for a simple and professional process to buying a home.

THOMAS's Tip: Whatever your financial situation, come to these guys and your worry and stress will melt away within the first meeting.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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October 18, 2018 at 1:26 PM

Refinance

Touchstone was amazing to work with! I will always recommend them!

FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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October 18, 2018 at 12:37 PM

First time home buyer

the people at FBC Mortgage in the Shreveport office or wonderful. They went above and beyond my expectations and help me succeed and buying my first home. All of their hard work and effort is greatly appreciated.

Tammy's Tip: Try to research all of the information you might need up front. So you can have all of it on hand.

FHA 30 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs

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October 18, 2018 at 11:41 AM
Recommend's Wes

Coffee and Confidence

I am typing this review while sipping a pumpkin spice latte, acquired using the gift card Wes and Chris from FBC Mortgage sent my husband and I after we closed on our new home. Truly delicious customer service! Our positive experience, however, reaches far beyond kind notes and ground beans. The method in which Wes facilitated our loan instilled confidence and a sense of calm not typically associated with home buying. All the anxiety we carried about our financial status and qualification ability were quickly quelled by the FBC team...replacing our nerves with clarity (and the aforementioned confidence). We absolutely recommend Wes, Chris, and the team at FBC to anyone looking for a mortgage loan firm, home-buying-therapists (ha!), or a fresh cup of coffee to celebrate a new home.

Rachel's Tip: Bring your sunglasses, these guys are hot!

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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October 18, 2018 at 11:27 AM

Thank you for our new home!

I would like to send my deepest gratitude for Edna Galang Garcia for helping us buy our new home. I was always highly anxious about buying the house but her team including Cheryl and Kathy helped us through the process. I would just like to suggest to add a easier way to send documents that are easily tracked for FBC so that we will not be double sending but over all the process was long but all needs were met and satisfied. You really feel that they care about you and not only your money. I would also like to shout out my realtor, Vida Santos for sending me to them. Thank you ladies!

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 18, 2018 at 9:46 AM
Recommend's Matthew

You could not ask for a better team!

Matt and his entire team are complete professionals. From beginning to end they made sure to keep us informed on process and what to expect next. The team was quick to respond to any questions that we had and made sure to explain the options to us. We would highly recommend Matt McDuffee. GREAT TEAM!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 18, 2018 at 1:31 AM

Lender satisfaction

Edna Garcia was very helpful and easy to get hold of by my realtor

Benedicta's Tip: Provide needed papers promptly

Conventional 15 Year Fixed Nevada
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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October 18, 2018 at 1:11 AM

Oklahoma home loan

John was very helpful, he answered all questions in a timely manner and if he didn't know he found out. He let me know how the process worked.

Karoline's Tip: Get to know the Loan Officer Ask questions if you don't understand.

USDA 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs
Branch: Edmond, OK
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October 17, 2018 at 7:01 PM

Great Job

You guys did a great job

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 17, 2018 at 4:55 PM

Quick and Easy

Very smooth comprehensive process. Robert was quick to ensure things were moved along and made this a pleasant experience.

VA Louisiana
Responds quickly
Loan met my needs

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October 17, 2018 at 3:13 PM

First Time Home Buyers

We enjoyed working with Team Davis with FBC Mortgage. They were very professional and worked quickly to meet our preferred closing date. My husband and I are first time home buyers. The staff was easy to work with and answered all of our questions.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs

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October 17, 2018 at 2:16 PM

fbc mortgage and Jeni Pitcher are the best!

I honestly loved working with Jeni Pitcher at fbc mortgage. Her entire team was thorough, responsive, and made the entire process so easy. They were even able to coordinate a quick closing with no hassles whatsoever. I couldn’t have asked for a better experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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