FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13798 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
October 09, 2018 at 7:23 PM

New Home

FBC made the loan an easy project. It was a painless experience. The staff in Odessa is very professional while being friendly. I would recommend FBC to any new home buyer or someone with home purchasing experience .

Charles's Tip: Follow their lead and directions and the loan will be a breeze.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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October 09, 2018 at 7:18 PM
Recommend's Greg

Excellent

Greg is awesome, everytime I had a question he'd pick up his phone and answer it for me. He even knew it was me calling and refered to me by my first name everytime. Those little things go a long way.He was very patient with me and my wife through the loan process, being that it was our first time doing this. Great dude as well.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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October 07, 2018 at 10:41 AM
Recommend's Jennifer

Exceptional!

I was referred to FBC as a first time homebuyer and I can honestly say that the attentiveness and customer service that I received from Jeni Pitcher and her team was beyond amazing. I had no confidence seeing that I had been denied before but Jeni assured me that she would do everything within her power to put me in my dream home and she did just that. Thank you Jeni and the entire team Pitcher for the exceptional service!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 06, 2018 at 12:35 PM
Recommend's Scott

Satisfied customer

I am extremely happy with the service at FSB. I am a first time homeowner and had a lot of questions but everyone was very helpful and patient. I will definitely recommend highly.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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October 05, 2018 at 5:47 PM

Awesome lender

Adam and his team at FBC has done so much to get us into our first home and help me achieve my dream of being a home owner. They help though the process if you never done it before and is always there to answer any questions you have!

Steven's Tip: Be sure to let them know that if they have had jobs that require them to go through a temp agency to get hired to get a letter from their current and previous jobs say that they do that.

FHA 30 Year Fixed Texas
Responds quickly
Loan met my needs

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October 05, 2018 at 3:01 PM
Recommend's Jennifer

Excellent service.

I'm very grateful of the speed and care that Jenni's team had with my process. They helped and guided me through the whole process.

Thamara's Tip: Try to have all your payment records in order and reply in a timely fashion to what the loan team asks you.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 05, 2018 at 9:30 AM
Recommend's Matthew

The best in town

Handle business very professional and quick

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 04, 2018 at 4:51 PM

Not organized

Disorganized and uncommunicative couldn’t get our closing numbers right

Michael's Tip: Just call them and communicate

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we may be required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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October 04, 2018 at 3:48 PM

A+ Service, A+ Team

Adam and his was team were exceptional through out the entire process. My wife and I were first-time home buyers AND were buying direct from owner. I have friends who had realtors to guide them and they still had a nightmare expeience with their lender. Not here, stunned at the attention and guidance provided by Adam and his A++ Team. We were very lucky to have worked this all out through Mr. Herrera and the FBC Team. We're extremely thankful.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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October 04, 2018 at 12:29 PM
Recommend's Matthew

Rating lender

We were very happy with Matt! He was quick and efficient when responding to questions.! Also helped us allot with our mortgage

Loan Officer
USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 04, 2018 at 11:42 AM
Recommend's Matt

Amazing team!

Matt Andre and his team are just extraordinary! They're knowledgeable, patient, and so very efficient!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 04, 2018 at 7:45 AM
Recommend's Matt

Easy and professional

From the start to finish they make it easy and help you with anything you may need.

Jerry's Tip: Go with Fbc you won’t regret it

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 03, 2018 at 9:16 PM
Recommend's Marcos

Isles of Collier Preserve

All the people that I have worked with from FBC Home Mortgage where AWESOME...

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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October 03, 2018 at 7:17 PM
Recommend's Greg

Anthony Stafford

Awesome Job! Greg Balawajder informed me that if I got him the requested documents, he close by month’s end. He did just that! I am very pleased with the process, presentation and professionalism! Thank you Greg! Thank you FBC!

Anthony's Tip: Be prepared to give documents guickly and your loan will close as requested.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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October 03, 2018 at 5:34 PM

Great service!!!

My family had a wonderful experience from beginning to sitting at the closing table. When Ashley was unavailable someone else was able to answer any questions I had. Closing was great and I enjoyed sitting and laughing at the closing table. What a wonderful experience for a first time home owner. Thanks guys! You’re the BEST!!!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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