Top Loan Officers for Jet HomeLoans, LP
Are you a customer of Jet HomeLoans, LP?
Reviews for Jet HomeLoans, LP
The buyer experience
My overall experience was excellent with Chris Austin. He got my process started off on the right foot. He kept me informed of what was needed and assisted me when I had question.
STANLEY's Tip: It need to be more clear on what can be block out on documentation.
VA 30 Year Fixed Florida
Outstanding service
George Stone and his team delivered on a timely basis as promised and considering the COVID-19 delays all lenders and borrows are currently experiencing. I will definitely use George and team for any home financing needs in the future.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent
My loan officer Alan lamphere and loan processor Gina did an awesome job. There worked side by side with me throughout the whole process. It was an amazing experience.
Diavetta's Tip: Be patient and committed everyone on your team is there to help you.
FHA 30 Year Fixed Florida
Had Higher Expectations
The saying to never climb the mountain before the project is finished, because the fall is harder to endure, stands true to this whole situation. Nobody talked with each other and everyone was quick to blame the other. I don't know if Marta is over worked and responsible for to many clients but maybe that is something you need to look into. The process was one struggle after the other. We have closed on several houses through the years and this one was the worst!
Jennifer's Tip: communicate with everyone involved and keep up with the changing paperwork don't ask to have everything sent in and not get to it in time and have to send all new follow through, if you lock the rate, lock the PMI
Conventional 30 Year Fixed Florida
Where to begin...
In the beginning it was fine. Then about 2 weeks in, it got chaotic. When they need something they email and call you in a heart beat, but if you need anything from them, they do not reply or answer your phone call. It is about the 10th time you call that they happen to pick up, then when you ask them about the email you sent a week ago, they have no clue what you’re talking about because they haven’t read your email. You have to complain to the seller or someone for them to get their stuff together. Everything is last minute. If you need anything thing from them, its like pulling teeth to get it. And when you ask them what the hold up is, they give you some kind of excuse that doesn’t really give you any answer. They made the whole house buying process frustrating and stressful.
Lee-Ju's Tip: Go with someone else...
Loan Officer
Conventional 30 Year Fixed Florida
Great Experience
George and his team were wonderful. They kept us updated all the way through the loan process. This was the fourth home we have purchase and it was the easiest process we have ever experienced. Thank you for your hard work and help in getting us into our new home.
Loan Officer
Conventional 30 Year Fixed Florida
Communication could have been better
Not really the originators fault but I didn't hear from Jet Home Loans for almost 2 months after my loan went into underwriting. After reaching out to them come to find out my original loan officer is no longer there and I have to start over with less than 30 days to close (completion of my new construction home). I'm a pretty understanding person, things happen but this was egregious and they never said anything that resembled an explanation. Communication was further complicated by me being out of the country and probably COVID as well to some extent. In the last few days til closing which changed 3x (frustrating and the most frustratingis that the last time was on the day of) the explanation as to why the delays was lacking. The process itself seemed rather easy and efficient some nuances that may not apply to all situations could stand to be reviewed as they are a bit redundant and antiquated. Overall the experience was ok and I think my loan originator did okay given the circumstances.
VA 30 Year Fixed Florida
Virginia's Review
The process was very easy. All questions asked were answered quickly. That help alleviate anxiety.
Loan Officer
Conventional 30 Year Fixed Florida
It all worked out in the end
Our experience was a little stressful because we didn't know if we were going to close until the last minute but it all worked out in the end and Amanda was able to get us across the finish line.
Conventional 30 Year Fixed Florida
New Home Purchase
George was really helpful throughout the entire experience. Always reachable whether it was via email and phone. There were some bumps in the road but George was always there to help.
Loan Officer
Conventional 30 Year Fixed Maryland
New Home Purchase
This was a very easy and stress free process. We were updated in a timely manner on every aspect of purchasing the home. Enjoyed working with JetHome loans through this process
Charles's Tip: Just follow what they are asking of you and you will be fine.
Loan Officer
FHA 30 Year Fixed Florida
Easy and Quick!
The helpful team at Jet HomeLoans made our first house buying experience easy and understandable. Fast to respond and process documents as they became available. We are very grateful we decided to go with JHL!
Spencer's Tip: Sign your paperwork quickly to stay on time and on track for closing!
Conventional 30 Year Fixed Florida
First time buyer
Dan and the team made the entire process simple, personalized, and stress free. We were nervous as first time buyers but Dan made sure to explain every step in detail. The online platform for reviewing and signing documents is also very easy to use. Overall enjoyable experience and will use them again in the future.
Loan Officer
VA 30 Year Fixed Georgia
Good Lender
My lender George Stone was the nicest lender ever. Although at times I felt like I was a difficult customer, George never made me feel like I was. He was super nice throughout the entire process and helped me in every way possible that he could!
Loan Officer
Conventional 30 Year Fixed Maryland
Honest Review
My original loan officer left the firm abruptly without warning and with less than 30 days to closing Dream Finders had to scramble to find me a new loan officer which in itself was not a smooth process. I called daily and received the same generic message that everything would be ok and to keep going with the flow. Finally, I was able to reach my loan officer Tracy and he was a little flustered that I was two weeks from closing without a lock in rate and little information in my file. He asked me if we could start the process again by submitting all new documents and pulling my credit again. I agreed and he was able to get my file pushed out and rates locked in by the following day, which made up for the previous loan officer dragging her feet and abruptly leaving. After working with Tracy, I started working closely with Trevia Walker to close the loan and she was awesome. She was always one call or one text away. She kept me updated as much as possible, which I really appreciated. She worked really hard to close the loan by the closing date. Although we didn’t close on time because the construction portion was not completed we were able to close the following week. Also, I want to say my sales rep Maggie Layton was fantastic from start to finish. She really sold the dream product and has amazing customer service. Overall my experience wasn’t bad and it certainly wasn’t smooth on the financing side. However Tracy and Trevia did a great job fixing the issue and getting me numbers two weeks prior to closing. I would recommend Dream Finders! One more thing, I wish there weren’t so many restrictions and limitations on structural and builder upgrades based on the dream finder level your home is. If the client is willing to pay for it why can’t we have it.
Tyler's Tip: Even when the dream team is telling you everything is “great” or “good to go” please follow up and stay on them. Your file could potentially be seating somewhere not being worked.
FHA 30 Year Fixed Florida
