FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 23, 2021 at 5:00 PM
Recommend's Kelly

It was all worth it!

We started our loan process in late 2020 for a new build home. We have finally moved in, it was stressful and a few bumps in the road but fbc was there to answer any questions and help us with any questions, we had a first time home buyers! Over all smooth experience.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 23, 2021 at 3:53 PM
Recommend's Keith

New Home

Very professional team. Prompt response. Did a great job of communicating.

Ned's Tip: Very professional team. Prompt response. Did a great job of communicating.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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September 23, 2021 at 11:50 AM
Recommend's Quita

Thank you

My loan was painless. Quita and the staff kept me informed and up to date every step of the process.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 23, 2021 at 10:39 AM
Recommend's Joanne L.

Thank you

A very pleasant experience! Thank you for always being there, answering calls, fast response and most of all your patience and knowledge of the industry.

Christine's Tip: Call Joanne for all of your mortgage needs.and refer friends and relatives. She is excellent!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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September 23, 2021 at 8:33 AM
Recommend's Chris

On point service

Working with FBC on the buying of your first home walk in the park they were there to answer questions every step of the way Carol was a joy to work with she was my point person and she the buying process easy. Chris was also there to answer questions along the way, let me say a big thank you to the FBC team job well done.

Gary's Tip: To the clients when they ask you to send them documents please do so at your earliest convenience, and if for some reason you don't understand the information give them a call they will explain it to you.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 23, 2021 at 12:52 AM

Great Service - Terribly Wasteful Process

Amanda was great in staying on top of a ridiculously convoluted and time wasting process. It is clear that this process could be simplified and reduce 90% of the the paperwork and be executed in half the time.

Stephen's Tip: Be prepared and have all your data digitized in advance. Stay on top of the multiple deadlines.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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September 22, 2021 at 10:23 PM

Making Dreams Come True!

I really thought I was unable to be pre-approved/approved for a home but Edna did it. She listened to me and my situation and understood everything. Edna is a very professional and communicative people-person. I will definitely keep Edna as my go-to Loan Officer and friend!

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 22, 2021 at 8:54 PM
Recommend's Keith

Above and Beyond

Keith and all of his staff were exceptional. Professional,polite, prompt.

Loan Officer
Other 15 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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September 22, 2021 at 8:40 PM
Recommend's Matthew

Loan

Matt and the team was great genny and andrew. Had some last minute hiccups but matt came thru and really appreciate it

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 22, 2021 at 8:29 PM
Recommend's Kelly

Thank you

Everyone involved was very helpful and patient. They all walked us through every step and very professional..

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 22, 2021 at 7:59 PM
Recommend's Keith

Review for Keith Bice

Is was a great experience working with Keith Bice and his team. They were very communicative and helpful throughout the entire process. We would definitely recommend Keith as a lender to anyone.

Loan Officer
Conventional Alabama
Branch: Birmingham, AL
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September 19, 2021 at 12:26 PM

Horrible Mortgage Company

I recommend you take your business/money elsewhere if you intend to have a comforting and informative loan experience. Communication and structure was HORRIBLE. Leonardo, who is the loan officer only cares about your money and nothing else. I sent him direct emails several times requesting information regarding my loan and he NEVER responded. One of his employees, Shaun Greene, was assigned to handle my loan. Although Shaun was available and helpful, he could not answer questions about the breakdown of my loan. He informed me that he’s not allowed to discuss interest rates and what not and that I have to speak to Leonardo about it. For the full year I waited for my home to be built, I was only able to speak with Leonardo ONCE!!! That one day was the very first day that I became involved with FBC.. After that first day, literally a full 365+ days went by where I was unsuccessful in contacting Leonardo. I sent him emails and left him voice messages. After a while, his voicemail became full and stayed full forever.. With this being my first home purchase, it was very bitter sweet because much of my joy was depleted by FBC mortgage. I really wish I would of taken my business else where. Once I finally recieved a closing date, I found out the morning of the closing that my closing would be pushed back 4 additional days because FBC failed to complete the final appraisal in time. Let this be a warning to all who are considering trusting Leonardo and FBC with one of the biggest purchases of your life. Find a different mortgage company who cares and is available for you.

Spencer's Tip: Don’t use FBC Mortgage because Lenardo will screw you.

Loan Officer
Conventional 30 Year Fixed Georgia
Branch: Monroe, GA
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September 17, 2021 at 6:25 AM
Recommend's Brooke

Well pleased

It took attempting to close on three houses but we got it done! Brooke (our lender) and Raven (assistant) were amazing. From last minute phone calls to emails to texts- they were there and worked so hard. So thankful for crossing paths with these ladies!

Darrell's Tip: Turn your paperwork in on time! The quicker you get your lender the requested information the better. If you don’t understand how something works, ask! Lastly, be kind. Understand the parameters that your lender is working in. The time restraints can be frustrating for them as well and they work relentlessly FOR YOU.

Loan Officer
Conventional Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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September 16, 2021 at 10:21 AM

Loan process made easy

The Team worked efficiently .The online documentation made life easier and less stressful for me.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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September 16, 2021 at 8:29 AM

Viet home loan

FBC Mortgage and Mr Jorge Izaguirre and his team worked closely with me and helped my loan application process so easy and got approval in less than three weeks. Mr Jorge Izaguirre and his team communicated with me frequently for any question and information that needed from me. I was very pleased with him and FBC Mortgage. I will recommend FBC Mortgage to me friends and relative if they need a home loan.

VIET's Tip: None

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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