FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14049 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
February 17, 2021 at 1:59 PM

Gregory M. Stroup

Very convenient and efficient process. The loan process and the figures presented to us were accurate from beginning to end.

Conventional California
Closed on time
Responds quickly
Loan met my needs

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February 17, 2021 at 1:08 PM

5 Stars!!!

I've used Robin in the past and recommend her to all my family and friends, she is wonderful!!! She takes great care of her clients, and meets deadlines. Would definitely recommend!!

Conventional California
Branch: Victorville, CA
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February 17, 2021 at 12:30 PM

Refi

Brent has helped us multiple times with purchasing to refi our homes. He is amazing, we refer everyone to FBC and Brent Lawerence

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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February 17, 2021 at 12:13 PM
Recommend's Jennifer

Great professional and friendly service

I am extremely satisfied with the prompt, precise and friendly service from FBC Mortgage. They surpassed my expectations by far which made the process of buying a house enjoyable and fast. Jeni, Tiffany and the entire team are superb in every way!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 17, 2021 at 12:13 PM
Recommend's Jay

Amazing and Fast.

Great service. Amazing team! Very fast. I would def recommend using them.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 17, 2021 at 11:13 AM

Excellent Customer Service

I worked with Daniella on my loan application. She constantly monitored progress of the process, and offered useful recommendations as I evaluated various options. I found Daniella to be very professional, knowledgeable and pleasant to work with. She’s also conscientious and very responsive. I had a great experience working with her and her team.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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February 17, 2021 at 10:35 AM
Recommend's Heath

Wonderful people, wonderful company. They are there with you from beginning to the end .

My experience with them were Excellent I would love to continue doing business with them Lisa Sein is jut amazing. 👍👍💯💯

Loan Officer
Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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February 17, 2021 at 10:04 AM

Work local

I went to our existing mortgage holder and after continuous communications issues with releasing locks on our credit freeze and slow response times I moved on to an online contact. That was no better. They promised a better interest rate but as the paperwork progressed things began to change. I was reminded of the old adage, "If you lie down with dogs you get fleas!" I asked my realtor wife what I should do and she referred me to Seymoine at FBC here in our town. It was like coming home. Communications was easy. The online follow-up kept us appraised of the forward movement along with videos to make sure we understood the process. The rate did not change from our first application until our closing and all went without a hitch. When your largest investment is on the line, I learned that we are best served when we are served by a local. Thanks Seymoine.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 17, 2021 at 9:44 AM

Amazing!

Ronald Powell was amazing! He and the entire company made my loan process extremely easy. The communication throughout the process exceeded my expectations. Ron and his team were always available and answered any questions I had in a timely manner. I definitely recommend FBC Mortgage to anyone looking for a home loan.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 17, 2021 at 9:10 AM

Ronnie and Olivia

OMG! I don't even know where to begin. This whole first time home buying process is stressful. Not like what you see on HGTV. LOL I worked mostly with Janet, and she is AMAZING! Her patience, persistence, knowledge, and honesty was just so wonderful to be apart of during this process. I can't thank this team enough for all you have done! Thank you!

Ronnie's Tip: They are extremely knowledgeable

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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February 17, 2021 at 8:55 AM

Service of excellence

5 stars is not enough for the team of Melyssa and Sumrah These girls I met trough a seller ! They recieved my paperwork when I was just denied for a loan that was processed by a lender that handled everything wrongly!! Melyssa and Sumrah made me a promise that they are going to get me a loan Well 3 houses later , change of job in between and a baby we found our forever home and a loan that match to it These two girls made it an easy task I was not stressed like I was before ! Girls I like to give you all the stars in the sky because you both deserve it ! Thank you for the hard work and the happiness you are giving my husband and myself!!!

Catharina's Tip: Don’t waste time with an other lender I give Melyssa number to all that need a loan Her team is on point

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 17, 2021 at 7:55 AM

So much help!

Matt is amazing! He helped so much with my VA loan to get me my first house! I’m so grateful and excited! Thank you again!

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 16, 2021 at 9:21 PM

Professional

Gordon was very professional and diligently on the loan process and I will definitely recommend him to other potential customers.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 16, 2021 at 7:28 PM
Recommend's Stephanie

Attention To Detail

First and foremost, Stephanie has been an absolute pleasure to work with. Her attention to detail, her amazing customer service skills (which so many people lack nowadays), the constant communication, rapid response to emails is non-existent in most businesses these days. Her follow-through on each task speaks volumes! This isn't my first rodeo and surely it isn't my first with FBC Mortgage. Not trying to criticize anyone, but if I'm being honest, none of the other staff have been as efficient as Stephanie! I can't thank her enough. I wish her much continued success and I look forward to working with her again in the future! Let me know when those rates drop another percent! 😊 Secondly, thank you for the Starbucks gift card and the bottle of wine. Your kindness did not go unnoticed & is extremely appreciated. I'm a firm believer it's always "the little things" that have the biggest impact!

Sharon's Tip: Complete tasks immediately, once assigned! Stay on top of YOUR loan/refi!

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: La Jolla, CA
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February 16, 2021 at 12:14 PM

Pamela Crowley at FBC Mortgage, LLC was AMAZING!

As a first time buyer, Pamela Crowley made the entire process a richly satisfying experience. Her expertise in handling my loan from start to finish was wonderful. And I greatly appreciated her warm and friendly attitude. I will highly recommend Pamela to all of my family and friends who may be in the market for a professional, outstanding Loan Officer. Thank you!

Kathleen's Tip: Just call Pamela Crowley and you can be assured of great service with FBC Mortgage, LLC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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