FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14049 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
February 11, 2021 at 10:52 AM
Recommend's Jody

Lender Review

FBC was phenomenal. Jody and Lisa were extremely helpful and responsive. I am a very meticulous person and want to know every detail of the process and this team were very patient and understanding.

Shawn's Tip: Get your documents to them quickly. This expedites the process and makes life easier on you and the lender.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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February 11, 2021 at 10:33 AM
Recommend's Keith

Keith Bice and Team are EXCELLENT!

Keith Bice and his team were so incredibly helpful. We closed on a home in January and there were a few hoops to jump through to get us to closing. Keith and his team were willing to take on the challenge to get through the hoops and made our closing happen in 30 days! Despite the challenges we faced. Keith and his team guided us through the process and helped us with every step of the process. They explained things well, got us the best interest rate possible, and communicated with our realtor to make sure everyone was kept in the loop. I will recommend them to everyone I know. I was so impressed and their customer service was unmatched.

Lizzy's Tip: Keith will make it happen! Trust his guidance.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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February 11, 2021 at 10:00 AM

Nashville office not proactive

Never heard anything but generic videos from Scott Fosgate. His team was courteous but not well versed in VA loan rules. Several hurdles arose due to lack of understanding or foresight on my and their part. For people that work on loans every day, they should have been better able to handle them. I had to find solutions as they weren’t proactive in solving them.

Douglas's Tip: Do your research on your loan type

VA 30 Year Fixed Tennessee
Closed on time
Loan met my needs
Branch: Orlando, FL
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February 11, 2021 at 9:34 AM
Recommend's Scott

Excellent Service

FBC mortgage made the home buying process simple and stress free. They kept me informed on all issues and were very responsive to any questions or concerns I had. If your search for a mortgage company this is where I would go.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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February 11, 2021 at 9:03 AM
Recommend's Scott

Amazing service

Scott and the entire FBC team made this process an easy and stress feee one. They communicated with us at every step and responded quickly to any question or concern. Best in the business.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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February 08, 2021 at 2:53 PM

Not pleased

Not pleased with our refinance process. Not sure where the blame falls but we started the process sometime at the end of May or beginning of June and did not close until the middle of January. Had to submit the same documents several times. Got bounced from brand to branch and loan officer to loan officer. Will avoid using FBC in the future.

Loan Officer
USDA South Carolina
Loan met my needs
Branch: Orlando, FL
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February 07, 2021 at 10:34 AM
Recommend's Mike

Jack Flaherty

Working with Jack throughout the process was an excellent experience. His knowledge, guidance and follow up along with his confidence is what I was so impressed with. Thank you Jack!

Loan Officer
Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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February 07, 2021 at 7:52 AM
Recommend's Yvette

Very satisfied

FBC mortgage gave me the opportunity to live my dream of having a new home when other lenders had excuses. Kelly and the rest of team Taylor thank you. I am forever grateful. You were more than awesome.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2021 at 10:41 PM

Exceptional customer service!

Working with Yael made my first time buying a home a smooth and fun experience. She made sure I had all the info required to make smart decisions.

Jacqueline's Tip: Watch the videos they send you because they make sure you stay on the right track.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2021 at 1:24 PM

Great Customer Service

I have zero complaints, Ronald made the entire process easy and simple which I definitely needed as a first time home buyer!

FHA Georgia
Loan met my needs
Branch: Monroe, GA
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February 05, 2021 at 7:55 PM

FBC Mortgage,llc

You were extremely professional and helpful throughout the process. I wanted to say a big thank you and let you know your help is much appreciated. Thanks for your patients through our loan process. You have been a joy throughout.

FHA Texas
Closed on time
Responds quickly
Loan met my needs

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February 05, 2021 at 6:45 PM

Very satisfied

Gordon and his team did an excellent job getting the loan closed on time. The rate was competitive. Gordon has been very responsive and helpful with answering questions. I would recommend him for your mortgage needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 05, 2021 at 9:31 AM

Amazing Service

It was an amazing opportunity to work with Gordon. It didn’t matter how many times I had to call him with questions or not understanding something this man always answered the phone. Even if it was after hours. Always kept us in the loop on the process and called if he needed something. Was always polite and caring. I would definitely recommend Gordon to everyone.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 05, 2021 at 9:19 AM

Great Job Gordon

My experience with FBC, and more specifically Gordon Palmeri, was amazing. I had many moving parts as I built a new house and sold an old house and I had what seemed like a million questions and a thousand scenarios. Gordon was always there to help me brainstorm and answer all of my questions. You could not ask for a better banker or a better experience.

William's Tip: If you are with FBC, you have already made the best first step!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 04, 2021 at 3:29 PM
Recommend's Wes

Couldn’t be Happier

Wes/Chris and the rest of the processing team made this super easy. Access to everything online and clear communication would make me do this with them all over again if I had to.

Lindsey's Tip: Don’t think about it, just do it. You won’t regret it.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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