FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14049 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
March 03, 2021 at 6:48 PM
Recommend's Matt

It took awhile, but we got there!

We started off going for a refi as a VA mortgage, however, hit a snag that FBC hadn't anticipated. They redirected our application to a conventional refi, and held our rate through the process. All in all, very happy with a decreased term and great rate!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 01, 2021 at 1:41 PM

Nightmare

Communications between myself and the loan specialist was the worse. There was no way of contacting her over the phone. All was done via email. It was frustrating not receiving an answer right away, specially if you're a first time home owner. Her assistant Dylan always requested me to wait on the specialist to receive an answer to my questions so no help there. I was told by Debra that she receives 500-600 emails a day and could not respond right away. It was one questions after the other as the emails were not to the point or clear most of the time. There were many things that changed from beginning to end. There was information I was not told about until closer to closing. Debra was not informative.

Lineth's Tip: Apply with someone who is thorough with your questions and is available to you to answer any questions.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 28, 2021 at 1:23 PM

Quick

Was a little tough getting them to break down numbers to see what the loan was going to cost us, but in the end they were able to answer all the questions and get it done pretty quickly.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando Church Street, FL
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February 26, 2021 at 6:37 PM

FBC Mortgage - Outstanding Service

We recently refinanced our home for the second time with FBC Mortgage. Once again, the FBC team was outstanding throughout the entire process making it easy and affordable to refinance our home. Luis Mesquita is an outstanding mortgage loan officer who is always very professional and customer focused. I would highly recommend working with Luis and the FBC team.

John's Tip: FBC is an outstanding mortgage service provider - this is our second refinance with them - both have been great experiences - easy and very professional to work with.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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February 26, 2021 at 10:55 AM

The best Lender in Fl

We have been working with Ana Maria since 2016, she helped us with out first home and the process was so pleasant that when the time came to buy a second property we did not hesitate on contacting her. We had done 3 mortgages with her from our little condo to or primary resident and if we have to buy another property I will contact her from day one. I promise you she is the best lender in Fl.

Sandra's Tip: Just contact her I promise you will never regret.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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February 26, 2021 at 9:58 AM
Recommend's Kevin

Excellent Service

Kevin made the purchasing process easy as he was responsive and detailed throughout several months while my loan application was in process when building my home. There were no bumps in the road. I loved the online portal to upload docs and both my loan officer and processor were very professional.

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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February 26, 2021 at 9:30 AM
Recommend's Sam

FBC is great!

Sam and his team are wonderful - very easy to work with, very responsive, happily answers all your questions! Would recommend to anyone!

Loan Officer
Conventional Alabama
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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February 25, 2021 at 7:38 PM

The best all around.

This is the second time I w used Courtney Roberson as my loan processor for my mortgage and she is still the best! Courtney makes the process so easy. She’s beyond friendly & on top of every call, text, email! I’ve referred her to friends & they are so amazed how awesome she is!

Conventional 15 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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February 25, 2021 at 6:57 AM
Recommend's Cory

Professional and Supportive

Cory was very professional, supportive and a resource of knowledge for us during our refinance. Anytime we needed anything or had a question he was there to answer it. We would highly recommend Cory for your mortgage and refinance needs. Although we had a problem with our processor, Tiffany, Cory stepped up and managed everything to recover her shortcoming and lack of professionalism and support. Even with the issues with Tiffany, Cory still made it great and worth while.

Loan Officer
Conventional 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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February 25, 2021 at 6:41 AM

AMAZING!!!!

Kerwin Morns was so easy to work with. From the very beginning of our loan process he made my husband and I feel valued. Kerwin never left us in the dark, when we called with question he always responded. We had major issues with the builders sales manager neglecting to show any type of decent customer care. There were ridiculous demands put on us by the sales manager that Kerwin professionally blocked so that we could have a smooth, stress free as possible closing. Kerwin never cracked under the pressures that were pushed upon us and he got us to the closing table within 38days. I could go into great details of how awful my experience was with Lennar and their terrible customer service but because of my delightful experience with Kerwin I’m to happy to elaborate on the bad. Kudos to you SBC for having a people like Kerwin Morns on your team! I will definitely refer Kerwin to others.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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February 25, 2021 at 12:16 AM

5 stars for Lee

Lee and his team made my loan process extremely smooth! Timely updates were given to me throughout the process and we were even able to close a few days early! Made for one happy homeowner!

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 24, 2021 at 10:11 PM

Great communication

Doyle was very quick with a return answer kept me fully informed every step of the process

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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February 24, 2021 at 9:55 PM

Outstanding

John and his team were absolutely wonderful, kind and easy to work with. What is usually a stressful and time consuming process, was expedient and not stressful whatsoever. I highly recommend John and would absolutely use him again.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 24, 2021 at 8:31 PM
Recommend's Jennifer

excelente servicio.

queremos resaltar al señor ABRAHAM AGUILAR por su calidad de servicio ,una persona comprometida y muy diligente con sus clientes . recomendado ampliamente.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 24, 2021 at 3:11 PM

Highly Recommended

My experience buying my first home could have been anything but positive, but Kerwin was most excellent and kept me at ease along the way. So thankful for such a knowledgeable and intentional professional to work alongside me as I purchased my first home. I would HIGHLY recommend this company and Kerwin as your provider.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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