Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
FBC is the BEST!
Bud and his team are fantastic? Great terms and even better communication.
Gary's Tip: use FBC!
Loan Officer
Jumbo Other Florida
Worst lender ever ! ! ! ! ! - do NOT use fbc !
Worst lender ever - they had 12 weeks but waited until 3 weeks to go to start the review causing so much stress for my family !
Charisma's Tip: they had 12 weeks but they chose to wait until 3 weeks to go to start the review causing so much stress for my family ! ..... it was all last minute, and if I had not stayed up until 2am preparing the ridiculous number of documents - 63 to be exact - then we would not have closed on time - they kept requesting documents until the last minute rather than use the 12 weeks they had ... if there was a ZERO star then I would have chose that or lower !
Conventional 30 Year Fixed Florida
Easy tk work with
Thanks so much for making the house buying experience very easy. They walked you through every step and told you what was coming next so you were prepared. Very experienced and knowledgeable people. Everyone was super pleasant. I would definitely recommend these guys to everyone. 😀
Johnny's Tip: Easy to use, pleasant knowledgeable people
Conventional 30 Year Fixed Nevada
Kristin is my go-to for my mortgage needs!
I've used Kristin more times than I can remember for my financing needs. She always gets it done in a professional and timely matter and is a pleasure to work with. Highly recommend!!
Loan Officer
Conventional Florida
Surprised
I was surprised how many times I had to provide the same info to multiple people at FBC. It seemed like they were not communicating with each other in the office. I was surprised at how much info was required when I put down half the asking price. My retirement incomes more than covered everything required to complete this purchase but FBC was very concerned about my wife's income. We were notified very late in the process of a letter needed from the VA to close which delayed closing for a week.
VA 15 Year Fixed Nevada
Great service and very helpful
This is our first time buying a house. From the start of the process of buying our new house Jody and her team was very helpful and very informative. They guide us through out the whole process until we closed out. They answer all your questions immediately and make the whole process go smoothly. Thank you everybody that helped us buy our dream house.
Loan Officer
FHA 30 Year Fixed Florida
FBC loans/ customer service
Be truthful, email customer back/call, speak to client instead of sale person, took too long to close loan and drag out loan process if you can't close loan tell the Customer so they can have plan B. Charge customer discount points. Rates were lower and and same customer were calling from a different department to offer lower rate.
Annette's Tip: Better customer service with clients and be truthful. Offer customer different plan so they can choose.
FHA 30 Year Fixed Florida
Awesome Customer Service
Ashley Harvin and Stephanie Lucas made my lending experience absolutely easy. They are organized, efficient, responsive and patient with their clients. They explained the process well and kept me up to date throughout it.
Rose's Tip: Ask for Ashley and Stephanie
Conventional 30 Year Fixed Georgia
Speechless
There is not words to express all our gratitude,trustworthy,professionalism,knowledge,connection,interest to help us, disposition no matter if it was Saturday or Sunday or holiday, great effort to get the job for every setback that arose they always found several solutions ,never they gave up,as I said at the beginning there are no words I can only say Thank you so much
FHA 30 Year Fixed Florida
Fantastic service and excellent care
Jody was amazing, very helpful, And as a first time home buyer she was great at explaining every detail and responding to our questions as needed. I would recommend her to anyone.
Loan Officer
VA 30 Year Fixed Florida
Great Experience
Our loan officer was prompt, and so quick to respond with any information or questions that we had. She was very professional, and we thoroughly enjoyed working with her. She updated us without us even having to ask, and always was available to help.