Brandon Haines

100% of customers would recommend Brandon Haines

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Customer Reviews

5 of 5
16 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Brandon Haines

9 days ago at 6:29 PM
Recommend's Brandon

Outstanding customer service!

I cannot say enough positive things about my experience with Brandon and FBC. As a first-time home buyer, I knew that I had a lot to learn about the process, and Brandon was so helpful and patient as he explained the process and answered all my questions. I sent him emails all the time, and he always responded quickly, day or night. He gave us helpful cost estimates. He got us a great rate. He got us an on-time closing. He helped us navigate some challenging interactions with the seller. Now, we've closed on our first ever home and are so excited, due in large part to the outstanding customer service we received from Brandon. I will recommend him to everyone who will listen!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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July 25, 2020 at 9:23 AM
Recommend's Brandon

Awesome customer service

I couldn't be more satisfied with Brandon after such an easy refinance. Eazy peezy as they say. He was very thorough with his communication and updates and he got the loan processed very quickly. Thank you for your hard work Brandon!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 12:08 AM
Recommend's Brandon

A true professional!

Brandon was recommended to me by my real estate agent. I was looking into refinancing my home and was unimpressed with the rates being offered by other banks. I gave Brandon a call and within a few minutes I knew I'd be working with Brandon and FBC Mortgage, LLC. Brandon was there (remotely due to COVID) every step of the way and before long it was time to close. Brandon even got me a great rate just days before closing. The process was very smooth and I've recommended Brandon to numerous people since. Keep up the good work sir! Thanks again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 24, 2020 at 8:17 AM
Recommend's Brandon

Refinance

Excellent customer service. Give Fbc 5 stars. Will recommend to family and friends

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 06, 2019 at 4:30 PM
Recommend's Brandon

Great Experience!

We did a refinance and they were amazing! They not only saved us so much money but their communication was top notch and everything moved so quickly. Would definitely recommend FBC and Brandon!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 11:12 AM
Recommend's Brandon

Excellent Service

Brandon was very quick and responsive in processing our loan. Every detail exactly as promised and on time.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 16, 2019 at 10:08 AM
Recommend's Brandon

FBC the best # 1.

Everything went smooth and excellent and this is not my first experience refinance my home with FBC, Brandon did an excellent job communicating and explaining every detail.

Other 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 18, 2019 at 10:33 AM
Recommend's Brandon

Very happy customer

I’m very happy that I selected FBC and Brandon as my lender. Brandon was extremely helpful, friendly, and knowledgeable. He was also very responsive when I had questions and did his best to get me the best deal. Overall, everything was pretty easy, went very smoothly, and we closed on time, I couldn’t have asked for more! I was also impressed that Brandon showed up to my closing. Thank you Brandon and FBC!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 17, 2019 at 8:12 AM
Recommend's Brandon

Exceptional!!

Brandon was an absolute pleasure to work with and helped make the process of buying our first home smoother than we could have ever imagined. He was there every single step of the way, always keeping his schedule flexible and making himself available for us on a consistent and regular basis. He had exceptional communication throughout the entire process, answering every question and concern we had, and made us feel very comfortable and confident with one of the biggest purchases of our life. He was friendly, relatable, on-time every time/ caused absolutely no delays in our closing process; an overall true professional! We are so thankful to have been blessed with such an incredible individual to work with us on the purchase of our first home. We would undoubtedly recommend him to anyone looking to purchase or refinance a home in the future! Excellent customer service and work ethic go a very long way for us this day in age and Brandon is SPOT ON!!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 15, 2019 at 5:11 PM
Recommend's Brandon

Helped with our quick close

Brandon was great through the entire process. He was on top of his emails and texts. We had to close rather quickly and he helped us streamline everything. We actually shopped around and received a lower rate from a different lender. Brandon was able to get us the lower rate. He helped us with every question we had and was present at closing.

Kristina's Tip: Shop around and get the lowest rate!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 15, 2019 at 5:11 PM
Recommend's Brandon

Helped with our quick close

Brandon was great through the entire process. He was on top of his emails and texts. We had to close rather quickly and he helped us streamline everything. We actually shopped around and received a lower rate from a different lender. Brandon was able to get us the lower rate. He helped us with every question we had and was present at closing.

Kristina's Tip: Shop around and get the lowest rate!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 15, 2019 at 5:11 PM
Recommend's Brandon

Helped with our quick close

Brandon was great through the entire process. He was on top of his emails and texts. We had to close rather quickly and he helped us streamline everything. We actually shopped around and received a lower rate from a different lender. Brandon was able to get us the lower rate. He helped us with every question we had and was present at closing.

Kristina's Tip: Shop around and get the lowest rate!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 01, 2019 at 2:02 PM
Recommend's Brandon

Loan closing

Brandon showed up at my open house doing a pop bye! With a professional marketing brochure with products fbc had to offer, and came across extremely professional. I was in the processing of starting my own loan with another bank. After Brandon professionalism I said why not. So I gave him a called and shortly after he had me Pre approved. Whenever I reached out to him for questions and answered he responded right away. His communication was excellent, and he made the home buying process exceptionally easy! I would refer him to anyone looking to purchase a home or do a refinance! His team behind was amazing as well!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 04, 2019 at 7:50 AM
Recommend's Brandon

Fantastic

From the start to the end, Brandon was great. He suggested a few things, for our situation of still being in a rental property, that work out great! He was friendly, answered all my questions, which I had many and even came to the closing. My wife and I are extremely happy with team and Brandon. Thank you to all who helped make this happen.

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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