Marcos Rivera

96% of customers would recommend Marcos Rivera

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Customer Reviews

4.8 of 5
25 Reviews
Responsiveness 96%
Product met needs 100%
Competitive rate 96%

Reviews for Marcos Rivera

15 days ago at 6:38 PM
Recommend's Marcos

HOME LOAN

Mr. Rivera and team were very professional and helpful throughout my process

Danny's Tip: This team work fast, professional, answers all your questions in a prompt timing, and make sure they work with you all the way to the end. Always keeping you up to speed at all time. Mrs Canales was top notch. Thank you guys.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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21 days ago at 11:36 AM
Recommend's Marcos

Seemless Refi Service

Marcos did an excellent job with our refi. Process was seamless, document delivery and signing was not a problem during Covid-19. We have used Marcos twice now and would recommend his service to anyone.

Conventional Florida
Responds quickly
Loan met my needs

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April 29, 2020 at 3:29 PM
Recommend's Marcos

Excellent

super grateful to the FBC Mortgage team for all the help and access to everything to get my new home.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 10:10 AM
Recommend's Marcos

FOUNDERS TITLE

The team was professional and diligent throughout the process

David's Tip: Supply all documents requested in real-time, and if requested a second time supply the same, the team is working with you and not against you.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 21, 2020 at 9:17 AM
Recommend's Marcos

Mortgage

Easy process. Secured a good rate.

Conventional Florida
Loan met my needs

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April 15, 2020 at 10:43 AM
Recommend's Marcos

Fast and Extremely Efficient

My family and I are impressed with the speed, service and clarity of the services provided by professionals Marcos Rivera of FBC Mortgage and Juan Camilo Arias. We have always had very quick feedback on any real estate financing questions.

Edson's Tip: My family and I are impressed with the speed, service and clarity of the services provided by professionals Marcos Rivera of FBC Mortgage and Juan Camilo Arias. We have always had very quick feedback on any real estate financing questions.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2020 at 11:10 AM
Recommend's Marcos

refinance

Great experience, we've dealt with FBC and Marcos in the past. They were great to deal with, we recommend them highly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 04, 2020 at 2:10 PM
Recommend's Marcos

First Time Buyer!

I had a great experience with FBC and Marcos! He was prompt in his response to my emails. He explained everything in details and answered all of my many questions and concerns in every step of this process. Being first time home buyer is a scary thing, but thanks to Marcos everything went smoothly. Gracias!!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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January 29, 2020 at 9:55 AM
Recommend's Marcos

Purchase

Marco's and team provided exceptional service, communication and delivery. I would recomend to all.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 02, 2019 at 5:41 PM
Recommend's Marcos

The winner

my experience was amazing, he helped me all the time with all my questions at any time, and I felt that I was being supported all the way.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 29, 2019 at 3:54 PM
Recommend's Marcos

Thank you

I am a first time homebuyer and was nervous, but I had a wonderful experience all around. Marcos was very helpful in all aspects of this process. I couldn't be happier! Thanks again.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 20, 2019 at 12:01 PM
Recommend's Marcos

Investment Property

Marcos was super helpful and always available to answer any questions and find solutions for us. We really appreciated his effort in this transactions.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 07, 2019 at 10:16 PM
Recommend's Marcos

2 for 2

Second purchase and second time using FBC Mortgage. Our agent was Marcos Rivera for both transactions, and he was the most professional and helpful. We also recommended Marcos to some friends, when they were shopping around for a lender and they went with Marcos. Overall experience with FBC has been great!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 12, 2018 at 12:56 PM
Recommend's Marcos

Felicia Svaighert

Marc, Marcos, and Canice Cannales was awesome to work with. Had the opportunity to speak to all of them. It was evident that the team wanted to meet our expectations and have us in our home. Every time we spoke you can tell she was doing everything she can to ensure closing was successful. She was positive and very energetic even though we didn't initially close on time. She knew what our needs were and she was always timely with her communication. Whether it was a phone call or email there was no delay from her.

Felicia's Tip: Have everyone communicate at the level of Canice Cannales and that would be a great help to future clients.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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December 06, 2018 at 10:15 PM
Recommend's Marcos

What a trial!

I have only minor issues with Marcos Rivera and Juan Arias, although they managed to lose or mis-request items on occasion. The real problem was with the nit-picking of the person(s) (unnamed) who had to approve the loan. Some of the material they requested was absurd. Why would anyone be concerned with a $50 balance on a credit card (having paid entire owed amount every month for years!) when evaluating our suitability for a $450,000 loan? The whole process started in August 2018 and did not get completed until 4pm the afternoon before closing at 11 am the next morning! It took so long the credit checks and paperwork had to be resubmitted several times. Why? We were assured several times that our income and credit worthiness was not in question. Sadly, we were practically forced to use FBC by the lender. A $30 K credit towards upgrades was dependent on our choosing FBC or one of two other mortgage companies. The builder did not tell us about the other companies until we complained about FBC more than two months into the mortgage process.

Alan's Tip: Pay cash!

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, all lenders are required to source funds that go to the closing table. If you transfer money around to various accounts before the loan closing, you will always be asked by our Underwriting team to source the origination of the funds. This is standard lending procedure.
Jumbo 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2018 at 2:34 PM

marcos

Marcos did a great job bringing us to the finish line good communication very professional

Other Florida

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October 11, 2018 at 7:49 AM
Recommend's Marcos

New Home

Marcos worked very hard to get us approved after another mortgage company leaf us behind.

Ryan's Tip: Communication

FHA 30 Year Fixed Florida
Loan met my needs

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October 03, 2018 at 9:16 PM
Recommend's Marcos

Isles of Collier Preserve

All the people that I have worked with from FBC Home Mortgage where AWESOME...

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 15, 2018 at 6:45 AM
Recommend's Marcos

Loan review

Everything went smoothly and everyone was always there to help you

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 03, 2018 at 10:18 AM
Recommend's Marcos

15934 Rain Lilly Way - Westlake

Marcos was excellent. He kept me updated, explained every step of the process, and was professional at all times. The title agent was awesome as well. D. Stewart was very helpful and thorough!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 29, 2017 at 12:03 PM
Recommend's Marcos

Surpassed Expectations

Marcos Rivera, was always very professional, knowledgeable and committed to help us achieve this milestone. We started working on this back in June 2017. Always very patient and pleasant to speak with, he explained and guided us through this tedious and complicated process. Marcos went above and beyond, and we are grateful for all his help. We would certainly recommend him to anyone going through this process. THANK YOU!

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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November 29, 2017 at 11:21 AM
Recommend's Marcos

Surpassed Expectations

Marcos Rivera, was always very professional, knowledgeable and committed to help us achieve this milestone. We started working on this back in June 2017. Always very patient and pleasant to speak with, he explained and guided us through this tedious and complicated process. Marcos went above and beyond, and we are grateful for all his help. We would certainly recommend him to anyone going through this process. THANK YOU!

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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September 08, 2017 at 10:47 AM
Recommend's Marcos

Outstanding services

Marcos made the home buying experience a smooth process. As a first-time home buyer I was clueless about the process and all the paperwork involved; Marcos was always ready to answer any questions and more than happy to help with anything he could, making the process as simple as possible. He goes above and beyond to help and I couldn't have asked for a better experience!! Would definitely highly recommend Marcos!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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