FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14032 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
August 28, 2020 at 4:12 PM

Stress Free Purchasing

Our experience with purchasing this home was very stress free due to the professional work the loan officers provided. We would definitely use them again and refer them to family and friends. They were helpful in all our questions and concerns. We can’t wait to enjoy our new home!

Daniel's Tip: Do organize your info (docs), return needed documents quickly, and don’t be afraid to ask questions.

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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August 28, 2020 at 8:26 AM

Top Notch Service

My experience with Gordon was simply amazing!! He explained everything in great detail from start to finish. Regardless of the time of day he always answered my questions via email and phone. Gordon made me feel valued as a customer and always provided me with his professional opinion when needed. I will definitely refer anyone going through the home buying process or refinancing. Gordon is the very best and very much respected. Thanks for everything Gordon!! I also have to add that Lauryn was my processor and her service was simply amazing also!! Great job Lauryn!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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August 28, 2020 at 8:08 AM

Very satisfied

Gordon was a great help, very knowledgeable of the process and very involved with answering questions and concerns we had as first time home buyers. Would work with him again. Thanks Gordon!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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August 28, 2020 at 5:56 AM
Recommend's Matt

Excellent, Professional Service, As Always!

I recently refinanced my home with FBC and was very pleased with the entire process. This was the third time I have obtained a Mortgage with FBC and the experience has always been a positive one. I discussed different options with Matt Andre and he carefully and throughly explained various home loan opportunities to me. Even after I had decided on a 15 year fixed mortgage, I still had a lot of questions. Matt and his team were always prompt in their replies and ensured that I clearly understood everything about my loan terms and closing costs. I highly recommend FBC and specifically Matt Andre for his experience, knowledge, professionalism, and friendly demeanor.

Rachel's Tip: Be prepared to provide ample documentation. Additional documentation may be required when your home loan application is in the Underwriting phase. Do not open any new credit cards or make any major credit card purchases such as a car or lots of new furniture until AFTER you close on your home loan.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 28, 2020 at 1:33 AM
Recommend's Matthew

AWESOME

VICTOR AND EMILY WERE AWESOME. THEY WENT FAR AND BEYOND MAKING US HAPPY WITH THE PROCESS AND KEPT US UP-TO-DATE EVERY STEP OF THE WAY. IT WAS A VERY PLEASANT AND SMOOTH TRANSACTION.

Roberto's Tip: Go with Victor and Emily and this company. They are fantastic and you will not be sorry.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 27, 2020 at 10:43 PM

Excellent Service

Timely responses, accurate information. Wonderful resource through this whole process.

Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 10:33 PM

Excellent Service

I have only needed to finance a home, a couple times, but this experience, will have me returning to Amy and Cindy, for any future needs, as well as referring them to all my friends and family! They were very knowledgeable as well as quick to respond!!

Vicki's Tip: Go to Amy!! You will not regret it!!

FHA 20 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 9:18 PM
Recommend's Matt

Matt and his team are the best

Matt and his team did such a great job. This was my first time buying a home. They were on point. The whole transaction was smooth no issues. I would definitely recommend Matt and his team anytime. Thank you so much. This means a lot cause I never fill out review forms.

Michael's Tip: Keep it up!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 9:10 PM

Objective View of Services Rendered

We felt that Doug provided timely information and services all throughout the process of securing our loan.

Randall's Tip: Know that you need to have the final docs for 3 days before they can be signed.

Conventional 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 7:50 PM
Recommend's Kelly

Loan was a Breeze

Acquiring this loan I thought it to be difficult with many obstacles, but with the help and assistance of my loan officer and her team everything went smoothly and very professional. I was always contacted and up to date thanks to the teams efficiency. Again thank you all for making this process a breeze. God Bless.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 7:03 PM

Amazing

Daniella is fantastic. No matter what I needed or question I had she was always there to guide me along the way.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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August 27, 2020 at 6:46 PM

Refinance

Have all your papers ready and I'll make it go smoother give a 5

Francisco's Tip: Talk to your loan officer and have all your papers ready

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 6:33 PM

Refinance

Everything went really well and I'm very professional

Francisco's Tip: went real smooth just have all your paperwork together makes it much easier

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 27, 2020 at 5:18 PM
Recommend's Kevin

Amazing Customer Service

Working with both Kevin & Heidi was amazing! They were both so helpful & was ours always answer any questions I had in a timely manner. They went above & beyond, they both care about their customers & it shows!

Loan Officer
FHA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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August 27, 2020 at 5:02 PM
Recommend's Jennifer

Service Review

Jennifer Pitcher was very informative and was able to clearly explain the refinancing process and what to expect. She was quick to provide the required paperwork for our completion and initiated our loan request immediately. Her team of assistants that facilitated the loan processing were prompt, helpful and responsive to all of our questions. They were excellent at keeping us apprised of the status of the processing from receipt of the required paperwork, through the underwriting process and approval. Would recommend Jenifer and the team.

Christinia's Tip: FBC staff - ask at the beginning of the process if the house will titled in a Trust: Loan Applicants: Make sure you advise everyone immediately if you intend to title your property in a Trust. We did and this helped to prevent having to redo the paperwork. Also be prepared to provide copies of the Trust documents which must be reviewed and approved prior to final approval.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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