FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14032 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
September 01, 2020 at 12:20 PM
Recommend's Kristin

Another Great Experience!

Kristin is always wonderful! She was the loan officer on our original home loan and we just refinanced with her. I was amazed at how simple and easy she made the entire process. Always friendly, professional and prompt! Thanks, Kristin!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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September 01, 2020 at 8:45 AM

Excellent customer service

Gordon and his team help us tremendously with our loan process and closing Very professional and courteous Took the time to take us step by step process Highly recommend and Gordon is the best loan officer Thanks again Gordon for everything you have done for our family Many blessings to you and your team Melendez family

FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Monroe, GA
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September 01, 2020 at 8:43 AM
Recommend's Krista

Amazing service!

Krista provided amazing service and went above and beyond to help us! She guided us every step of the way and was always available for questions. We highly recommend her!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 31, 2020 at 11:39 PM

Excellent Service

I want to take this time out and thank Mr. Ronald Powell for being such a PHENOMENAL LOAN OFFICER!! This was my first time purchasing a home and he made the process a success. There were times I wanted to throw in the towel and give up, but the only words I could hear Mr. Powell telling me was, "the stress will be worth the wait". I am thankful for his encouraging words. The customer service was fantastic! Thanks for all of your hard work.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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August 31, 2020 at 10:08 PM
Recommend's Matthew

Amazing service

Matt and his team at FBC was beyond professional, he went to great lengths to make me feel comfortable in this home buying process. His personal and honest approach is refreshing during my second home buying process. I am very happy I went with FBC as my lender and they were able to secure me with a amazing rate.

Marlon's Tip: Best lender experience ever, I have absolutely no regrets choosing them as the lender of my home loan.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 31, 2020 at 9:55 PM
Recommend's Scott

Repeat Client

This is my third loan with Scott and team. They provide quick, efficient service and competitive rates. I highly recommend.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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August 31, 2020 at 6:58 PM

Exceptional Service

Gordon provided all the information I needed throughout the process. He was accessible and answered all my questions. Gordon’s friendly disposition made what could have been a stressful process very manageable.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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August 31, 2020 at 12:41 PM
Recommend's Matthew

We Loved Team McDuffee

We just closed on our brand new home and we couldn't have been more happy with FBC Mortgage's hand-holding along the way.

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 31, 2020 at 11:00 AM

Loan

Gordon was great!! Got to the point right away regarding our loan process. He did it in a very timely matter and we appreciate it greatly!!!!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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August 30, 2020 at 6:38 PM

happy customers

Brent is great to deal with... almost always answers when you call but if not you get a quick call back.. answers questions in understanding answers for those of us not vast in knowledge of loans and genuinely is there for you to get what you want without hassle..

Adam's Tip: Call Brent and tell him what you are looking for...

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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August 30, 2020 at 10:13 AM
Recommend's Marci

Very appreciative

Hello, My elderly parents are the ones who purchaes the home and I wanted to tell of my appreciation what Marci and Sarah had done. They were very patient and respectful, my parents don't understand things sometimes and you all did a great job with that, Marci answered their calls and text and emails in a timely manner. Thank you for all you did to help my parents get a great home.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 29, 2020 at 4:27 PM
Recommend's Kelly

Amazing service!

Working with Kelly A. Taylor at FBC Mortgage to refinance my mortgage was a very pleasant experience. I would highly recommend FBC. Kelly kept me updated on the status of my loan process constantly and the delivery of information was done in a very timely and organized manner. Thanks so much to Kelly and the FBC Mortgage team for making this process go so quickly and smoothly!

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 29, 2020 at 4:06 PM
Recommend's Matthew

Great Service

With buying a home, you can expect to have some minor things come. We were grateful that even during COVID 19, buying our home with Matthew and the FBC team went pretty smooth. Whenever he missed our call, he made sure to call us back same day, kept us in the loop with emails and phone calls. Our closing was over in record time and all paperwork was explained in detail. Purchasing our first home with Matthew and the team was a great experience.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 29, 2020 at 8:38 AM

Amazing service

Matthew you have given us great service from beginning to end. Thank you for the fast response when we had lots of questions. You provided excellent communication, details and most of all hard work to help us purchase our beautiful home. Rolando Garcia had also been amazing. Both you and Rolando tag teamed our file to make it happen. Thank you so much for your hard work. Being part of a mortgage company is not easy. I personally know when I was in that field years ago.. Thanks again FBC and your team.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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August 28, 2020 at 4:32 PM

Professional and excellent service!

Wendy was great to work with. She made sure to update us every step of the way and was very professional. Wendy made refinancing a breeze and we would work with her again in the future.

VA California
Responds quickly
Loan met my needs

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