Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Review
Make sure when you are in the process of a loan that agreements made prior to closing are met. I had no one from the lender's company there as an advocate for me during closing to guide me through all the promises/agreements discussed. Made my closing experience a nightmare. After the fact Keith didn't seem concerned/bothered of the stress and things left undone that I had to deal with.
Kathy's Tip: Make sure that you have an advocate at closing that has your best interest!!!
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. All agreements and contracts are reviewed with the consumer at multiple points in the process. FBC does not allow documents to be executed until the consumer has a full understanding of what they are signing.Loan Officer
Conventional 30 Year Fixed Alabama
Excellent and professional service
Excellent service very attentive and professional, I recommend that if you are going to buy a house look for her. Because he is very dedicated to what he does
FHA 30 Year Fixed Florida
Nice people supporting your dreams
Very professional since the beginning. Always ahead about any needs to go over
Ildemaro's Tip: Very helpful people
Loan Officer
FHA 30 Year Fixed Florida
Great Fast Service
Edna and her team were great! They answered questions and help made the loan process a smooth and sucessful on. I would definitely refer Edna and her team and would go to them in the future!
Other 30 Year Fixed Nevada
Smart, Fast and Trustworthy
My wife and I had the pleasure of working with Mike Bedell from FBC Mortgage. Mike was incredibly kind and gracious with his time. I never had to wait for answers, and he would always thoroughly explain things and provide user-friendly documentation to help explain where we were in the loan process. He was also able to secure a fantastic interest rate for us. If we ever purchase another home, we will only be reaching out to Mike for our lending options.
Loan Officer
Conventional 30 Year Fixed Florida
Exceptional Service!
Jack is the best! We were originally working with another loan company but nothing was moving forward and we were pretty frustrated with them. When we started to work with Jack, he was highly responsive and get the job done quickly! Without his help, we would have never bought a house. He literally helped us answering every little question we had and walked through everything. As a first time buyer, we had no idea where to start or what to expect but we were so lucky that it was Jack who helped our first home buying journey. There are a lot of things to conquer along the way but thanks to Jack, we've accomplished like a breath. Even after purchasing the house, we asked for his help! (we asked to check if the letter is fraudulent or not.. ) If you need help with a mortgage, Jack is the guy. Highly recommended. Thanks so much!!
Loan Officer
FHA South Carolina
Outstanding People
I have bought and sold multiple homes and refinanced homes several times as well and never have I had to deal with a better group of people. I never met these folks in person but any time I called or emailed I talked to someone that made me feel comfortable with the process and they always were available to answer all my questions. I actually waited several months before I was ready to refinance and each week I would ask about the rates and they would give me the answer and would say we are here for you when you are ready. I refinanced several years ago and the process was the exact opposite and because of that experience I did not use them this time and would never use them again. Tiffany Brooks - It would be wrong for me not to give her a personal shout out as she was the one that had to deal with my craziness and I appreciate her dedication to helping me and for picking up the phone every time I called and was ALWAYS friendly and you could hear the sincerity in her voice. Lastly, the process was straight forward and the everyone was honest and caring. It doesn't get better than that! Ya'll were a recommendation to me from a friend and you will be getting recommendations from me to my friends! Keep up the great work!!! "THANK YOU"
Loan Officer
Conventional 30 Year Fixed Florida
Amazing experience!
It was an absolute pleasure working with Marci and Sarah. They were extremely helpful with explanations throughout the process and always returned our emails/calls/messages with very quick responses. Highly recommend!
Loan Officer
Conventional 20 Year Fixed Florida
Consumer
Very satisfied with the work that was provided.
Juan's Tip: I will be refuring this company.
Loan Officer
Conventional 30 Year Fixed California
A blessing to work with
Mike and his team worked very close with me, and explained everything that was needed. They were quick to get back with me if I had questions. While my situation may have seemed impossible, they never stop trying to help until the very end.
Nico's Tip: Ask a lot of quesitons
Loan Officer
FHA NorthCarolina
Fbc team
Greg and Juan are the best! They kept me informed and up to date from beginning to end.
Loan Officer
FHA 30 Year Fixed Florida
Three week closing
We were told three weeks was the minimum time to close and we hit our mark.
FHA 30 Year Fixed Florida
Great Experience
I felt like the proceeds moved very quickly with almost no issues. Only issue I experienced was the closing was pushed one day past the estimated date do to minor paperwork issues. But all parties involved were very helpful.
Adam's Tip: return all items to be signed promptly and ask questions about anything you’re unsure about.
VA 30 Year Fixed Florida
Review a lender or loan officer
Very nice to work with and efficent
Loan Officer
Other 30 Year Fixed Florida
SATISFIED CUSTOMER
Jackie did a great job. It was a pleasure working with her. She was vry patient and helpful for my concerns. Overall very please with service and would return if needed.
Conventional 30 Year Fixed Texas
