Reviews for Leonard Jude Gentile
Lenny and Susan were great to work with. They were extremely patient with me as a first time homebuyer. They helped me to understand the process and what it took to get a loan. I am pleased with how easy they were to communicate with.
FHA 30 Year Fixed Massachusetts
Great Broker; Terrible Underwriting Process
I can't say enough good things about Lenny and Susan. However, the underwriting process I had to go through was horrendous. Apparently this is standard, and due to all the rules and regulations, but it was really awful. I was missing a $400 W2 and had to jump through hoops to track it down. Had to pull bank statements showing I transferred money from my savings account to my checking account over and over. Even though I submitted my docs immediately and weeks in advance, when it came time for my commitment letter, I was asked for MANY documents the DAY BEFORE. The process was absolutely horrible and caused me a ton of stress.
Benjamin's Tip: If you're moving, pull all of your documents before your move.
Jumbo 30 Year Fixed Massachusetts
Complicated Process Made Easy
Applying for a mortgage is a complicated process and the team at FBC was very helpful answering all of my questions. Susan, in particular, was extremely organized and all other parties involved noted how good Susan was to work with.
Neal's Tip: Clients must also be organized with their paperwork and documentation in order for the processor to do his/her job well.