FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
10347 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 139
January 03, 2020 at 7:10 AM
Recommend's Amanda

Amazing

This was my first time ever buying a home. FBC made this experience easy for us. They were organized and kept the communication open for any questions that I had for them.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 02, 2020 at 11:43 PM
Recommend's Lee

A Step Above All Others

FBC Mortgage Company made the experience of buying a home enjoyable as they pay attention to the many details needed and made everything go perfect. Someone on their team was always there to guide and answer the many questions. They do not disappoint.

Melodie's Tip: Relax and trust their guidance.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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January 02, 2020 at 10:13 PM
Recommend's Matt

Closing 12/30/19

Did not appreciate the grief I was put through on closing day. When I called, never got a satisfactory answer. FBC was not concerned at all.

Carmen's Tip: N=A

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We 100% care about our customers. The issue was between the bank and the Title Company. We will also use this experience as a training opportunity for our entire company.
Loan Officer
FHA 30 Year Fixed Florida
Branch: Lake Mary, FL
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January 02, 2020 at 10:10 PM
Recommend's Scott

Awesome Customer Service

We are very grateful for FBC Mortgage. We had a terrible end with another mortgage company, but FBC had no problem stepping in and assisting with the process. The whole team was wonderful and helpful at all times of communication and addressing any questions we had. Thank you Kegan, Ashley, Scott, Donna and anyone else who assisted. We are very grateful.

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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January 02, 2020 at 9:57 PM
Recommend's Maynard

Great!

So thankful that we had a great loan officer. Everyone was great to help us when we didn’t fill out all the paperwork. We had got a great rate, too!

Bennie's Tip: Check your email frequently.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 02, 2020 at 7:26 PM
Recommend's Jennifer

Very helpful

Jennifer was so helpful to get my approval in less than 30 days. She has been kind and answered all my questions, I’ll be always grateful with her service

Evelyn's Tip: Don’t give up and trust in the process

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 02, 2020 at 5:22 PM
Recommend's Matt

Florida Home

Everyone that I worked with was very helpful and always ready to answer all my questions and made my move from Chicago to Florida an easy transition!! Thank you all for doing a great job!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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January 02, 2020 at 11:13 AM
Recommend's Matt

Brighton Purchase

My wife and I started the process to purchase our first home. We initially started the process with a different lender who ended up refusing to proceed with little basis. We were then transferred to FBC mortgage per our sales agent and were blown away by the attention to detail and professionalism of the team. We are extremely happy with the service we recieved and would recommend them to friends or family for future home needs.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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January 02, 2020 at 11:04 AM
Recommend's Dabney

Spectacular

From Begin to End and the hurtles in between the Martin team was exceptional!. Our loan process could not have gone as smooth and expeditious as it did if it were not for their Knowledge, Professionalism and Care. I Would like to personally Thank Dabney, Michelle, Jeniffer and all of the underwriters involved in our loan. Thank you for making our Dream Home a reality. Choose the Martin Team at FBC Mortgage for your home loan needs! You will not be disappointed!

Honna's Tip: Knowledgeable! Professional! Prompt and Caring !!!!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 02, 2020 at 10:56 AM
Recommend's Mike

Mike is outstanding

Mike made the process of buying the home very easy. You hear nightmare stories from other homebuyers, then you meet Mike. He goes above and beyond to meet your needs and looks out for you during the entire process. I will recommend him to all my friends and family going forward!

Leland's Tip: Ask for Mike!

Loan Officer
VA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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January 02, 2020 at 10:31 AM
Recommend's Matt

Team Andre is the Best!

The team was perfect..Matthew,Nancy, Chris were all very helpful and responsive throughout this process. I will forever be greatful to Team Andre at FBC!

Curt's Tip: Give FBC a call to experience a very pleasant home buying experience.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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January 02, 2020 at 10:13 AM
Recommend's Jay

Exceptional Service

I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.

Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.

Loan Officer
FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Weymouth, MA
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January 02, 2020 at 10:13 AM
Recommend's Jay

Exceptional Service

I recently closed on my home refinance and received nothing but exceptional and informative service from start to finish. From day one I knew I was in great hands working with Jay. He was able to guide me through the process and the informative emails/videos I would receive throughout each step gave me the information I needed as well as his knowledge of the process was comforting. Even my closing was perfect. Extremely happy customer and will be sure to send any and all I know to Jay.

Anthony's Tip: Trust your lenders knowledge. Working with Jay was a great experience.

Loan Officer
FHA 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Weymouth, MA
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January 02, 2020 at 10:08 AM
Recommend's Matt

FBC Team was awesome.

Matt Andre and his team are top notch professionals. The info requested from us was precise and clear. Their procedures enabled us to have a stress free mortgage process. We are truly thankful for their efforts.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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January 02, 2020 at 10:06 AM
Recommend's Dabney

Wonderful Experience

Dabney was an excellent loan officer. He was super attentive. If he didn't know an answer right away, he would let me know and then get the answer. I appreciated his willingness to help and walk me through the entire process. Buying a house can be very confusing but Dabney was great about explaining everything. Him and his staff did a fantastic job.

Christina's Tip: Don't be afraid to ask questions. Get a great Realtor that is as responsive as Dabney.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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