FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
January 02, 2020 at 9:28 AM

Excellent Refinance Experience

Ryan and FBC Mortgage made our VA refinance simple and painless! Great team!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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January 02, 2020 at 9:13 AM
Recommend's Jennifer

Review

Tiffany Brooks and her team was amazing!!! I’m so happy that I used them to help me close my house. We were able to close on the house quicker then I thought. This would not have happened without this wonderful team. They answered all of my questions and crazy middle of the night fears with professionalism and quick responses. I was very happy with everything they did. I was worried that I would not be able to get a loan and buy a house. I recently graduated from law school and had student loans. Other title companies I had spoken with told me there was no way that I could qualify for any loan in the next 5 years. Tiffany took the time to go over all of my student loans and the potential loans that I could take with my loans. She said that I would be able to qualify for a mortgage and helped me with this process. I love Tiffany!

Megan's Tip: The quicker the documents can be sent to the team, the quicker the approval process will be. Trust that the entire team is following up on everything. Don’t be afraid to ask questions, they are there to explain the types of loans and was to buy a house. If you have student loans, don’t be afraid to talk to someone about them. I didn’t think I could get a mortgage with the student loans I had but they take the time to explain everything that I can qualify for and not be “house poor.”

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 02, 2020 at 8:59 AM
Recommend's Mike

Excellent

I had a hard time getting a pre approval from a lender that was giving me the run around. Thanks to our realtor who preferred FBC to get pre-approved. The process was smooth sailing from beginning to end.

Loan Officer
FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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January 02, 2020 at 8:44 AM
Recommend's Matt

Excellent

FBC bank was super easy to work with. From beginning to closing, they were prompt, professional and courteous. Stephanie and Tracey were amazing.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 01, 2020 at 11:38 PM
Recommend's Wes

Best first time and refinance experience of any one I know

Wes was great at answering all of my questions and making sure to explain things to me as they were happening. He kept me informed and in the loop through the entire process. I would recommend him to anyone.

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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January 01, 2020 at 12:19 PM

Nice job and friendly staff

Getting approval for a mortgage is now an incredibly intensive experience. I was blown away by the amount of paperwork and level of detail that was needed. The FBC staff helped us get through this - not without pain, but with a minimum. There were some real complexities with this purchase. John and his team found a path that got us the mortgage we needed at a very good rate. They even came through at the very end when our realtor put in a last minute kink. All in all a great job.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 01, 2020 at 12:21 AM

Excellent

Dabney is simply the best! professional , timely, on top of his job and no time wasted, highly recommended. Thanks Dabney!!

Pete's Tip: look for Dabney

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 31, 2019 at 7:07 PM

BRAD WAS GREAT!

Words cannot express how grateful we are to have Brad as our loan officer. He worked to get us our loan approved as quickly as possible even with setbacks of holiday delays. He answered all questions thoroughly and response time was very quick! He was very helpful with the many questions a first time home buyer would have and was able to explain everything so we knew what was happening every step of the way. Absolutely recommend him! Great home buying journey! Thank you!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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December 31, 2019 at 5:18 PM
Recommend's Kelly

Awesome experience

We had an excellent loan officer Mr Bobby, he was very helpful, caring and understanding. He kept us informed throughout the whole process. An outstanding customer service.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 31, 2019 at 11:19 AM
Recommend's Beckie

Becky is the Bomb...

Becky was the best, answered all questions , guided us thru with no issues.... We will definitely refer people her way. Thank you for making it an easy process....

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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December 30, 2019 at 4:07 PM

The best home buying experience ever

Gordon and his team were Excellent caring people!!!!

Kim's Tip: Make sure get requested documents back in a timely manner

USDA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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December 30, 2019 at 3:13 PM
Recommend's Bambi

Great Team

the whole team was very friendly and professional. They were able to assist us through all of the delays we experienced (with our buyer) and make the whole process as easy and painless as possible. Any questions we had along the way were answered in a timely and clear manner. Our only regret is that we were never able to meet any of the mortgage team. We would definitely refer business to them if the opportunity presents itself.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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December 30, 2019 at 3:06 PM
Recommend's Jay

More Transparency needed

The team struggled with following up on questions I had. I had to reach out to Jay directly because one of the associates would not return my call or reply to my email. Would like better follow-up and more transparency in future.

Desmond's Tip: Stay on top of them.

Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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December 30, 2019 at 11:27 AM

Loving my new home

Clayton and his team worked hastily to get me and my family in our home before Christmas. They were dedicated and got the job done no matter any issue that came up! Thank you so much!

Loan Officer
FHA 30 Year Fixed Texas

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December 29, 2019 at 6:35 PM

404 Summertime Place

Sheri was awesome! She walked us through the process, explained everything so that we could understand and answered any questions that we had. Her staff (especially Sarah) was also extremely helpful, any time we emailed or called.

Conventional 30 Year Fixed SouthCarolina
Closed on time
Loan met my needs
Branch: Beaufort, SC
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