FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
January 10, 2020 at 10:55 PM

Excellent Loan Officer

Gordon is an excellent loan officer. While processing my mortgage loan he left no stone unturned. He was thorough and precise leaving the underwriter to ask for little to nothing in addition recommend documents. Gordon did not promise anything that was not possible. He got the job done! I absolutely would recommend him to anyone, and have already recommended him to my brother.

Charles's Tip: Get all required/recommend documents to him ASAP no matter how tedious, he knows what he is doing.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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January 10, 2020 at 9:08 AM
Recommend's Sonya

Mortgage for Second Home

Working with FBC made the loan process seamless. The Loan Officer and staff were extremely helpful throughout the process.

Dianne's Tip: Being able to easily scan documents is helpful for uploading documents to the FBC portal.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 09, 2020 at 2:31 PM

Excellent and Fast Service

I had a great experience getting our loan funded through FBC Mortgage. Kelli and the rest of the team stepped up their game and we were able to close in less than 2 weeks. The whole process can be very stressful and they made it very easy. Great service, I would highly recommend!

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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January 09, 2020 at 1:56 PM

Great Homebuying Process

Gordon and FBC Mortgage by extension, were a great help to the homebuying process. Every step of the way is documented and available to you online, while Gordon is always around to answer questions. I think the best compliment I can give is that everything was efficient and made sense - even if Gordon had to explain it to me a few times.

Davon's Tip: As a first-time homebuyer, a lot of things may not make as much sense as you want. Gordon was great because he answered my many questions about the process and timelines. If you're confused, I suggest looking up your problems first, and then asking your lending team to clarify.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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January 09, 2020 at 1:46 PM

Yes

Sheri and Sara are Efficient, friendly and patient- they explained everything to me and made me feel comfortable

James's Tip: Keep doing business the same way you are doing it!

VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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January 08, 2020 at 10:24 PM

Piel Review

Stormie has been great through the entire process she wa always answering our questions. Though this got pushed back about 5 times we are very satisfied with Stormie. Not so satisfied with FBC.

Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.
VA 30 Year Fixed Texas
Responds quickly
Loan met my needs

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January 08, 2020 at 8:06 PM

Jerry Knight

Thank you for taking care of my loan needs

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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January 08, 2020 at 5:22 PM
Recommend's Quita

Great service

I had a loan with Chase Bank who 4 days before closing informed me of a 1.5% rate increase. I switched to FBC with Quita Williamson and in less than 3 weeks over the Christmas and New Years holidays she got me a new loan set up and finished in time for me to move in before I had to head back to work. Very easy and professional to work with.

Rudolph's Tip: Have a good scanner available and scan and send your documents in PDF format. Much easier and I was lucky enough to have the unit to do it.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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January 08, 2020 at 2:16 PM
Recommend's Greg

Professional service

Very knowledgeable for my situation to get me the property I needed.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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January 08, 2020 at 1:11 PM

Super Job

FBC took great care of me. The process was as easy as it could possibly be. Thanks to all the folks involved.

Loan Officer
Conventional 30 Year Fixed Florida
Branch: Tampa, FL
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January 08, 2020 at 1:10 PM

Great work guys!

My original loan was with FBC which they quickly sold. I contacted them a few month after closing to shop for a lower interest rate. My original loan officer was still with them. He gave me some advice and told my to hang on for a bit. I couldn't do much yet anyway. I did and it paid off. He kept me in the know and on his radar. A few months later, it was time. He had found a ridiculous rate for us. We locked it in and within a few weeks, we had a new mortgage and a fantastic interest rate that saved us about 200+ per month. (We had a pretty good rate before. That's why only 200p/m savings). Thanks guys. Awesome work on your part.

Edmundo's Tip: Call them and asked them to check rates for you.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 08, 2020 at 12:01 PM

Sally is great!

We loved Sally! She was super helpful! She was able to help me get documents to her when I was lacking the knowledge in how to. She always answered our questions even on a weekend or two. Sally kept us updated as to what was going on.

Cody's Tip: Always ask questions, these guys have the answers and will help you understand things.

Other 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs

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January 08, 2020 at 9:57 AM
Recommend's Matt

Easy and stress free experience

Matt and his team were incredibly easy and helpful. They work as one cohesive unit and it made my experience buying my new home stress free. They advised on different options I could pursue, they gave me frequent updates, and ultimate the process was incredibly stress-free working with them. I would recommend them to anyone.

Kari's Tip: There are a few documents that require an actual signature, so you’ll have to print just one or two things out and send back to them.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 08, 2020 at 9:40 AM

11377 River Hollow Lane, Jacksonville, FL - Staci Williams

Brian was absolutely wonderful to work with. We are first time home buyers and he made the process so easy while answering all of our questions. He was extremely knowledgeable, handled everything with time sensitivity and was always there to help us. Highly recommend him!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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January 07, 2020 at 6:47 PM

Knowledgeable

Matt is very easy to understand and helpful through the process.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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