FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
9058 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 133
January 12, 2020 at 6:21 PM
Recommend's Miguel

friendly and efficient

Miguel was very patient in explaining to us the whole process and our options in refinancing. It was easy to communicate with him without taking so much of our time coz he was being flexible working on our schedule.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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January 11, 2020 at 2:43 PM
Recommend's Tammy

Great experience

It was a pleasure to work with Tammy. She kept me updated as to what documents I needed and was very helpful in ensuring everything was done by closing day. Tammy is professional and courteous and always made me feel at ease. I would recommend her highly.

Loan Officer
Conventional Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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January 11, 2020 at 12:25 PM
Recommend's Norman P.

Refinance of existing mortgage

Went smoothly except for the finalization of the payoff amount to existing mortgage. Should have verified that amount before we were at the closing table.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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January 10, 2020 at 10:55 PM
Recommend's Gordon

Excellent Loan Officer

Gordon is an excellent loan officer. While processing my mortgage loan he left no stone unturned. He was thorough and precise leaving the underwriter to ask for little to nothing in addition recommend documents. Gordon did not promise anything that was not possible. He got the job done! I absolutely would recommend him to anyone, and have already recommended him to my brother.

Charles's Tip: Get all required/recommend documents to him ASAP no matter how tedious, he knows what he is doing.

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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January 10, 2020 at 9:08 AM
Recommend's Sonya

Mortgage for Second Home

Working with FBC made the loan process seamless. The Loan Officer and staff were extremely helpful throughout the process.

Dianne's Tip: Being able to easily scan documents is helpful for uploading documents to the FBC portal.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 09, 2020 at 2:31 PM
Recommend's Kelli

Excellent and Fast Service

I had a great experience getting our loan funded through FBC Mortgage. Kelli and the rest of the team stepped up their game and we were able to close in less than 2 weeks. The whole process can be very stressful and they made it very easy. Great service, I would highly recommend!

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Roseville, CA
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January 09, 2020 at 1:56 PM
Recommend's Gordon

Great Homebuying Process

Gordon and FBC Mortgage by extension, were a great help to the homebuying process. Every step of the way is documented and available to you online, while Gordon is always around to answer questions. I think the best compliment I can give is that everything was efficient and made sense - even if Gordon had to explain it to me a few times.

Davon's Tip: As a first-time homebuyer, a lot of things may not make as much sense as you want. Gordon was great because he answered my many questions about the process and timelines. If you're confused, I suggest looking up your problems first, and then asking your lending team to clarify.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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January 09, 2020 at 1:46 PM
Recommend's Sheri

Yes

Sheri and Sara are Efficient, friendly and patient- they explained everything to me and made me feel comfortable

James's Tip: Keep doing business the same way you are doing it!

Loan Officer
VA 30 Year Fixed SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Beaufort, SC
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January 08, 2020 at 10:24 PM

Piel Review

Stormie has been great through the entire process she wa always answering our questions. Though this got pushed back about 5 times we are very satisfied with Stormie. Not so satisfied with FBC.

VA 30 Year Fixed Texas
Responds quickly
Loan met my needs
Branch: San Angelo, TX
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January 08, 2020 at 8:06 PM
Recommend's Norm

Jerry Knight

Thank you for taking care of my loan needs

Loan Officer
VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Bakersfield, CA
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January 08, 2020 at 5:22 PM
Recommend's Quita

Great service

I had a loan with Chase Bank who 4 days before closing informed me of a 1.5% rate increase. I switched to FBC with Quita Williamson and in less than 3 weeks over the Christmas and New Years holidays she got me a new loan set up and finished in time for me to move in before I had to head back to work. Very easy and professional to work with.

Rudolph's Tip: Have a good scanner available and scan and send your documents in PDF format. Much easier and I was lucky enough to have the unit to do it.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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January 08, 2020 at 2:16 PM
Recommend's Greg

Professional service

Very knowledgeable for my situation to get me the property I needed.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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January 08, 2020 at 1:11 PM

Super Job

FBC took great care of me. The process was as easy as it could possibly be. Thanks to all the folks involved.

Loan Officer
Conventional 30 Year Fixed Florida
Branch: Tampa, FL
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January 08, 2020 at 1:10 PM
Recommend's Dylan

Great work guys!

My original loan was with FBC which they quickly sold. I contacted them a few month after closing to shop for a lower interest rate. My original loan officer was still with them. He gave me some advice and told my to hang on for a bit. I couldn't do much yet anyway. I did and it paid off. He kept me in the know and on his radar. A few months later, it was time. He had found a ridiculous rate for us. We locked it in and within a few weeks, we had a new mortgage and a fantastic interest rate that saved us about 200+ per month. (We had a pretty good rate before. That's why only 200p/m savings). Thanks guys. Awesome work on your part.

Edmundo's Tip: Call them and asked them to check rates for you.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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January 08, 2020 at 12:01 PM
Recommend's Sally

Sally is great!

We loved Sally! She was super helpful! She was able to help me get documents to her when I was lacking the knowledge in how to. She always answered our questions even on a weekend or two. Sally kept us updated as to what was going on.

Cody's Tip: Always ask questions, these guys have the answers and will help you understand things.

Loan Officer
Other 30 Year Fixed Oklahoma
Responds quickly
Loan met my needs
Branch: Jenks, OK
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