FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6522 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 127
December 09, 2018 at 1:58 PM
Recommend's Scott

From Co- Costomers Joe & Teddi DeVita

Excellent Lender all around to have been our loan officers...Vert professional....

Joseph's Tip: make sure you coordinate closing with move out , move in date...so crucial

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Brandon, FL
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December 08, 2018 at 8:17 PM
Recommend's John

FBC Mortgage Review

Pros: John was very friendly and professional. His assistant, Alison Friend, was quite knowledgeable and responded to all questions in a timely manner. Cons: Overall experience wasn't as good as previous experiences with FBC. There was very little proactive communication after the initial set up and back office operations didn't set correct timing expectations of loan process (ex. told a 48 hour underwriting process which took 2 weeks before we heard next steps). Very little support in regards to interest rate movement.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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December 08, 2018 at 6:49 PM
Recommend's Jonathan

My First Home

I was extremely nervous when I decided to buy a home. I have never made a purchase of this magnitude. Before I decided to build I called other banks and I really didn't feel helped throughout the process. I then decided to build a home and was referred to FBC. From my very first interaction I felt comfortable and confident that going with FBC was a great choice. Jonathan was very knowledgeable and the rest of the team guided me through the process. They truly made this a painless process. I would definitely recommend them to anyone looking to purchase a home.

Loan Officer
Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Pittsburgh, PA
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December 07, 2018 at 5:01 PM
Recommend's Kelly

Great Job, thanks!

Excellent experience with the entire process. Was kept informed at every step along the way. Questions were answered in a timely fashion. We would definitely recommend.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 07, 2018 at 1:57 PM
Recommend's Matthew

Great Team

The whole team was quick to respond and organize everything needed to process my request for a home loan. I appreciate everything that was done to help me through he process and we are very happy to have a new home.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 07, 2018 at 10:03 AM
Recommend's Keith

Wonderful Experience

Keith Bice and his team at FBC Mortgage were wonderful to work with. He and his team made the home buying experience so easy. They were always responsive and patient in explaining any questions I had. I cannot thank them enough for working with me on getting my new home!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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December 06, 2018 at 10:15 PM
Recommend's Marcos

What a trial!

I have only minor issues with Marcos Rivera and Juan Arias, although they managed to lose or mis-request items on occasion. The real problem was with the nit-picking of the person(s) (unnamed) who had to approve the loan. Some of the material they requested was absurd. Why would anyone be concerned with a $50 balance on a credit card (having paid entire owed amount every month for years!) when evaluating our suitability for a $450,000 loan? The whole process started in August 2018 and did not get completed until 4pm the afternoon before closing at 11 am the next morning! It took so long the credit checks and paperwork had to be resubmitted several times. Why? We were assured several times that our income and credit worthiness was not in question. Sadly, we were practically forced to use FBC by the lender. A $30 K credit towards upgrades was dependent on our choosing FBC or one of two other mortgage companies. The builder did not tell us about the other companies until we complained about FBC more than two months into the mortgage process.

Alan's Tip: Pay cash!

Loan Officer
Jumbo 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 06, 2018 at 9:33 PM
Recommend's Scott

Easy Process

Scott Fosgate and team (Alexis Ritchie and Connie Reeves) were a pleasure to work! I especially liked their online portal to share and upload documents (it was a better process than my last loan with Wells Fargo!).

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 06, 2018 at 7:03 PM
Recommend's Molly

First Time Homeowner Jitters

I dragged my feet a very long time about making this purchase commitment. My Dad recently transitioned to the final stage of Alzheimer's and Dementia and desire to be closer to my family overcame all my procrastination. On October 11 I filled out the loan application for a brand new Maronda Home and on November 30 I had the keys to my 1st and brand new house! Timing was critical to make this process and endeavor successful and Molly Colby and Carolina Ortega exceeded my or anyone's expectations. They helped me do this in less than 60 days!!!!!! It helped that I was prompt to answer requests for documentation but this blessing is attributed to my blind faith in God, Maronda Homes and FBC Mortgage. My Dad and Mom and my entire family are truly greatful - THANK YOU

Iliana's Tip: Be transparent with your financial background, prompt to respond to documentation and ask questions

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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December 06, 2018 at 9:28 AM
Recommend's Gordon

Evaluation of loan process

Outstanding customer service provided by Gordon Palmieri and the FBC Team.....

Loan Officer
Conventional 5/1 Adjustable Rate Mortgage (ARM) Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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December 05, 2018 at 10:23 PM
Recommend's Chera

Great people

They helped me when nobody wanted to. The took the extra mile and got me a perfect loan!

Peter's Tip: Chera and her team are amazing!!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Abilene, TX
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December 05, 2018 at 9:59 PM
Recommend's Efrain

My Fbc experience

Mr. Efrain Portas is an excellent professional and highly informative I would highly recommend him to anyone

Manuel's Tip: Follow Fbc's advice right to the t and Email everything instead of faxing

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 05, 2018 at 4:48 PM
Recommend's Jay

Excellent lenders

We are very grateful for the help in the process. The team was very attentive and always available. Veronica Freconna was excellent. I recommend it 100%

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 05, 2018 at 1:33 PM
Recommend's Jorge

Good Fast Service

They provided good fast services

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 05, 2018 at 1:32 PM
Recommend's Jessica

FBC

FBC is an easy company to work with! Our agent, Jessica, is very fast to respond to questions and issues.

Elizabeth's Tip: Keep your paperwork organized!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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