FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
7916 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 131
December 05, 2018 at 10:23 PM

Great people

They helped me when nobody wanted to. The took the extra mile and got me a perfect loan!

Peter's Tip: Chera and her team are amazing!!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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December 05, 2018 at 9:59 PM

My Fbc experience

Mr. Efrain Portas is an excellent professional and highly informative I would highly recommend him to anyone

Manuel's Tip: Follow Fbc's advice right to the t and Email everything instead of faxing

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 05, 2018 at 4:48 PM
Recommend's Jay

Excellent lenders

We are very grateful for the help in the process. The team was very attentive and always available. Veronica Freconna was excellent. I recommend it 100%

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 05, 2018 at 1:33 PM
Recommend's Jorge

Good Fast Service

They provided good fast services

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 05, 2018 at 1:32 PM
Recommend's Jessica

FBC

FBC is an easy company to work with! Our agent, Jessica, is very fast to respond to questions and issues.

Elizabeth's Tip: Keep your paperwork organized!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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December 05, 2018 at 1:17 PM
Recommend's Kim

Mountains for Mouse Ears

Working with FBC was an enjoyable experience. They were always very friendly and very patient with my busy travel schedule. Using the online system was easy and sped up the process considerably.

Steven's Tip: When they ask for bank statements, make sure the statement has the account # and name on it. I sent several downloaded statements before I was cued in to make sure they had these things.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 05, 2018 at 12:53 PM
Recommend's Kelly

Well oiled machine

Nobody enjoys the mortgage process, but FBC went out of their way to make sure each step was clear, and worked exactly as they explained. The questions I did have were answered promptly and accurately.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 05, 2018 at 11:56 AM
Recommend's Yael

Excellent service

Yael was great. This was a very easy process and Yael was a pleasure to work with.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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December 05, 2018 at 10:52 AM

Krista Allred/Emily Gosche Review for Meghan M

Krista and team were BEYOND helpful! She was always available, kept me informed, explained every detail, answered every single question, made the process easy and digestible and was always my champion. I'm a big fan of Krista and team would recommend them to everyone!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 05, 2018 at 10:51 AM
Recommend's Kevin

Lender Review

This process for me can only be described with one word, stressful.

Anjanita's Tip: Once you decide to start the process, don't do anything else involving finances.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan transaction and the new contract presented, we may have had to ask for documents repeatedly due to the agency requirements and last minute conditions. We regret any miscommunication or stressful scenarios. We will use this experience as a training opportunity for our company.
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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December 05, 2018 at 10:43 AM
Recommend's Lisa

Beyond Satisfied - Easy Process

Lisa and her team where beyond helpful and quick. Couldn’t be happier with this group. Thank you.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 05, 2018 at 10:13 AM
Recommend's Jay

Jay was great

The guys at FBC mortgage were great they made it easy

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 04, 2018 at 9:04 PM
Recommend's Carl

Thank you Carl!

Carl was amazing start to finish. As a first time homebuyer he was so helpful through this process. We had some ups and downs while purchasing a new build home but Carl was there every step of the way. His team was exceptionally helpful and supportive. Our processer Crystal was amazing really enjoyed working with her. Honestly couldn’t have asked for a better experience! We are so appreciative of their patience and support.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 03, 2018 at 6:59 PM
Recommend's Ana

GREAT SUPPORT

Ana Maria and her staff were always available to answer and explain any questions. The loan application process was easy because she made it possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 03, 2018 at 6:59 PM
Recommend's Ana

GREAT SUPPORT

Ana Maria and her staff were always available to answer and explain any questions. The loan application process was easy because she made it possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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