FBC Mortgage, LLC

94% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
6522 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 127
29 days ago at 10:45 AM
Recommend's Matt

Great Team

Very knowledgeable, diligent with replies to questions and delivering information. Excellent service and communication. Kept me posted on the progress of my application all the time. It was a pleasure having them walking me through this process. The capability of using their web page for managing e-documents was superb. A great experience!

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 15, 2018 at 8:20 AM
Recommend's John

Great Exoerience!

FBC Mortgage worked with us very diligently in closing our Dream New Smyrna Beach Home! They went the extra mile to make everything go smoothly. My husband and I couldn’t be more pleased with the professionalism and genuine interest they took in us and our new home. We can’t wait to be permanent NSB folks!!!

William's Tip: If you need a mortgage company to work with...contact FBC.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: New Smyrna Beach, FL
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December 14, 2018 at 4:52 PM
Recommend's Bambi

Bambi Wiggins Review

Overall it was a great process with Bambi Wiggins and FBC. They made the process as easy as possible and informed me of options and what needed to be done and when it was required. Good job Bambi!!

Jason's Tip: The only helpful tip that I can advise on is estimated monthly payment and closing cost. When they estimated my monthly cost it was $1400 and when all was said and done my final monthly payment was $1650. So that was a little shock but understand it is due to insurance and taxes. The second is closing cost amount.

Loan Officer
Conventional 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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December 14, 2018 at 4:50 PM

Excellent!

Great experience overall . . . highly recommended

Loan Officer
Conventional Florida
Branch: New Smyrna Beach, FL
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December 14, 2018 at 7:35 AM
Recommend's Bobby

FBC is great

We are very happy with the service we received at FBC. Bobby kept us informed of all processes during our approvals. He was always available for questions. We were very happy to meet him at the closing

Bobby's Tip: Bobby is a true professional and he will be suggested to anyone interested in buying our former home.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Magnolia, TX
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December 13, 2018 at 9:53 PM
Recommend's Matt

Excellent

Exceptional customer service answered every question I had.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 13, 2018 at 9:43 AM
Recommend's Kristen

Kristen review

Very helpful and always answered my questions in a timely manner. Even after hours!!

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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December 12, 2018 at 2:48 PM
Recommend's Jeff

Very Professional and Easy Closing

The whole office is very professional and helpful in getting your loan closed. They are happy to answer any questions you may have. Very smooth process! Thank you Jeff and Alice for your professionalism.

Stuart's Tip: Use FBC Mortgage!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Merritt Island, FL
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December 12, 2018 at 12:56 PM
Recommend's Marcos

Felicia Svaighert

Marc, Marcos, and Canice Cannales was awesome to work with. Had the opportunity to speak to all of them. It was evident that the team wanted to meet our expectations and have us in our home. Every time we spoke you can tell she was doing everything she can to ensure closing was successful. She was positive and very energetic even though we didn't initially close on time. She knew what our needs were and she was always timely with her communication. Whether it was a phone call or email there was no delay from her.

Felicia's Tip: Have everyone communicate at the level of Canice Cannales and that would be a great help to future clients.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 12, 2018 at 12:28 PM
Recommend's Matt

Kissimmee

Overall, a pleasant experience. To ease the process, return to FBC the information requested. Your expedited return makes their job easier, even though, you feel it's over-redundant.

Jon's Tip: Return the info asap.

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 12, 2018 at 12:09 PM

Good.

Overall it was a good process they were in communication with what I needed and if I had questions I didn’t hesitate to call them

Loan Officer
FHA Nevada
Branch: Las Vegas, NV
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December 12, 2018 at 10:31 AM
Recommend's Matt

Loan

The entire staff was very cordial, helpful and understanding. I would definitely recommend your Company. Steve, Matt and their entire staff deserve credit for the smooth processing of my loan.

Mary's Tip: I was completely satisfied and pleased. If you are new to the process FBC is the Mortgage company to go.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 12, 2018 at 10:03 AM
Recommend's Tammy

AMAZING Loan Officer and TEAM!!

Tammy Brown and FBC Mortgage were amazing in helping me through the mortgage process! As a Realtor, I work with mortgage lenders everyday and the informative, patient, diligent manner in which Tammy and the team handled my personal transaction and the transactions for my clients is hands down THE BEST !

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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December 10, 2018 at 6:06 AM
Recommend's Kelly

Difficult But Worth the Challenge

It was a very paperwork intense challenge to develop this loan since the VA has apparently made it even tougher for veterans to receive a VA Loan, but the interest rate provided by FBC Mortgage and the zero down, made the extra effort worth the challenge.

John's Tip: If you are veteran and decide on a VA Loan, be prepared for an intense scrutiny of your personal and financial profile, which can only be satisfied with a lot of paperwork.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 09, 2018 at 8:37 PM
Recommend's Keith

100

Yes all paperwork was discussed & reviewed through a phone call, and various emails.

Michael's Tip: Would highly recommend Keith Bice and Bice team, along with FBC Mortgage. The whole process was seamless, and the Bice Team where great ambassadors for the company.

Loan Officer
Conventional 15 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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