FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
June 20, 2018 at 10:09 AM
Recommend's Scott

Great service

The process of getting my mortgage was absolutely seamless and the team at FBC kept me informed every step of the way. The entire team was outstanding, but I have to give an A++++ to Ashley Francis! You’re the best!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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June 17, 2018 at 10:49 PM
Recommend's Jeff

Excellent Service

Jeff was great, answered all the questions almost ahead of time, and the documentation was timely and well explained. It was (almost) a painless process. :-)

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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June 16, 2018 at 3:35 PM
Recommend's Sonya

Our Closing Experience

My husband and I recently closed on our home at Latitude Margaritaville in Daytona Beach, FL. Over the past 38 years, we have bought and sold 11 homes in four states, so we have become quite familiar with the application, processing and closing practices of numerous lenders and title companies over the years. Our recent experience with FBC has been a pleasure, and we are very happy that we selected FBC Mortgage as our lender. Their service is outstanding in every way, and their staff members are true professionals. Will highly recommend at every opportunity.

Richard's Tip: Have all supporting documentation in order and submit in a timely manner.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 16, 2018 at 9:28 AM

Redundancy

Kept getting requests for the same info over and over. Extremely intrusive when it came to my mother’s financial info (she gifted me money toward the loan)

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your gift, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 16, 2018 at 7:32 AM

Refinancing of a construction loan

The people at fbc mortgage were very professional and easy to work with. Michael Fahey, Lesie Wertz, and the rest were great and made the process very smooth. They were quick to answer questions and explained the process in a way that anyone could understand. I highly recommend fbc mortgage

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 15, 2018 at 10:22 PM

Atkinson Home Loan

Destini Bowling was the most efficient, professional & enjoyable loan officer that I could have imagined in working with on our home loan. I highly recommend FBC Mortgage LLC & Destini Bowling.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 15, 2018 at 8:22 PM

Amazing!

Stephanie was there from the first day to closing day.She kept me informed and in the loop.If I had any questions she was always willing to help and seek out the answers if needed. She is very prompt and nice. She made this experience less stressful. She is the best!

Conventional 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Monroe, GA
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June 15, 2018 at 4:23 PM

Feedback

Scott's Team was really good and handled things on time.

Loan Officer
Conventional Florida
Branch: Winter Garden, FL
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June 15, 2018 at 3:44 PM
Recommend's Matthew

Buyer

Very happy with speed of loan. Victor was excellant to work with.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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June 15, 2018 at 1:42 PM

Ups and downs but we did it!

When i first met Destini she told us she was going to do whatever it took to purchase my wife and I's first home. We had ups and downs theoughout the process but Destini never gave up on us. In the end, we purchased our home and I'm typing this message while sitting in my new living room.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 15, 2018 at 1:33 PM
Recommend's Kim

Luke Sadowski review

Very thoroughly done. I’d do business with your company again

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 15, 2018 at 11:30 AM

Excellent Service

John and his team did a great job communicating with me through the whole procedure. Unfortunately there was some things that happened that was out of all of our hands, but John and his team was very helpful through the process. I would strongly recommend FBC to anyone looking to get a mortgage.

Alan's Tip: Great people to work with.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 15, 2018 at 9:23 AM

LaManna was exceptional

Joe was available anytime to answer any and all questions I had, and he exceeded every timeline given, including closing day.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Nashville, TN
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June 14, 2018 at 8:23 PM

Absolutely the best

From our first phone call until the day of closing Kiel was always available, accessible, and knowledgeable. He made things easy and went "above and beyond". They say " buying a home is one of the most stressful experiences", and it is stressful but Kiel made it so much easier for me.

Erik's Tip: Ask for Kiwl Ecimovic

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 14, 2018 at 4:17 PM

Refinance

Great mortgage company, very friendly and professional employees

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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