FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
June 13, 2018 at 11:17 PM

Great job by Heath

Heath was super helpful from start to finish. Even when we asked to move closing closer Heath was able to make it happen. Would recommend him to anyone.

Loan Officer
Conventional Oklahoma
Branch: Edmond, OK
Share  
June 13, 2018 at 6:02 PM
Recommend's Joanne L.

FBC review

I can't say enough how much I appreciate Joanne and Johneen for all they did for us. We have used Joanne on our last loan, and of course, we called her again! Nothing but great service and friendly helpful information. Joanne is now considered a good friend and hope to send more business her way! Thanks Joanne and Johneen!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
Share  
June 13, 2018 at 5:09 PM

Donna

Ana goes above and beyond the call of duty to assist her clients. You will never be in the dark, she will guide you step by step and explain everything you need to understand your loan. Ana answers all inquiries very prompt. You can tell when you are getting assistance with Ana she really cares about you as a client and wants to assist with you getting into your new home. Ana has the knowledge and the customer service skills to make anyone want to interact with her. I will say I am in customer service for many years and I will recommend her to anyone seeking a mortgage!!! Can't say enough about Ana*****She GREAT.

Joseph's Tip: Honestly, I can't give Ana any helpful tips. I am going to be taking my Real Estate test at some point. I was so impressed with her skills, I inquired what it took to become a Mortgage Loan Originator.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
June 13, 2018 at 10:45 AM

Great Service

Marci and her team was very professional and helpful. Her individualized attention is unbeatable.

Loan Officer
FHA Florida
Branch: Orlando, FL
Share  
June 13, 2018 at 10:30 AM
Recommend's Barbara

ABSOLUTELY PHENOMENAL

I truly do not know what to say about Barbara BUT that she is truly an amazing person! She has always been there for myself and my husband! We came into this as first time home buyers and did not know which way was up and which way was down. She was ALWAYS available during and after business hours! She treated us as if we were part of the FBC family! Over the past month in half we grown a connection that did not feel as a transaction. She kept her word and fought for us. This lady is and will always be a GOD sent to me and my husband. FBC made our dream become reality! There are not enough "thank you's!" in the world that can be said. Barbara you are our FBC angel!!! She dealt with my endless texts/phone calls/emails but most of all my 1,001 questions! Talking to her I felt has if I was talking to a friend! FBC was our second loan company we dealt with in this experience and I would shout it from the roof top to everyone that FBC/Barbara is the way to go!

Freddie's Tip: Have patience! There were many things that were out of FBC's control. You cannot always be mad at the messenger (meaning lender), sometimes its the sender (meaning seller)!

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
June 12, 2018 at 7:15 PM

Very satisfied

Meg and the whole crew really came together and did everything they could to make our closing processes fast and easy. My stress level was put to ease for sure.

Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
Share  
June 12, 2018 at 11:29 AM

Helped us secure our loan

Gordon was great at guiding us through the process , worked with us to get a great rate , was quick to communicate , and helped us secure our loan and buy our home ! His estimates were accurate too .

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

Share  
June 12, 2018 at 11:29 AM

Helped us secure our loan

Gordon was great at guiding us through the process , worked with us to get a great rate , was quick to communicate , and helped us secure our loan and buy our home ! His estimates were accurate too .

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

Share  
June 12, 2018 at 10:39 AM

FBC

Awesome communication. Very personable and willing to help. Always available!!

VA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

Share  
June 11, 2018 at 1:11 PM

New Home

Great customer service. Always available to answer questions, making the application process simple and quick.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

Share  
June 11, 2018 at 7:45 AM
Recommend's Kelly

Downsizing

Kelly was a great resource during our search for a new, smaller home. Once we decided what to buy, Kelly helped guide us through all the red tape, kept us informed of progress and just make the whole thing easy and comfortable.

Barry's Tip: Just listen to the loan officer and ask questions if you do not understand.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
June 10, 2018 at 7:45 PM
Recommend's Matt

Frost review

My first home purchase was an awesome experience. Chris and Matt were very helpful throughout the whole process.

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs

Share  
June 10, 2018 at 7:38 PM

Great Service

Leslie was great to work with. she always had our best interest at heart and was very accessible.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
Share  
June 08, 2018 at 10:18 PM

Exemplary service

Short notice, last minute application was processed with time to spare at a very competitive rate. Incredibly smooth and reasonable processing, always with a smile. Wouldn't hesitate to go back for our next one.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
June 07, 2018 at 10:39 PM

Trustworthy.

Jim and Stephanie, along with their team at FBC Mortgage made the process of securing a mortgage as painless as humanly possible. We all know securing a mortgage is NO easy task. Their dedication to details was impressive and genuine. I truly believe Jim and Stephanie care about people and their desire of home ownership. I recommend Jim and his team without reservations. Jim and Stephanie will be my first call, when the time comes to secure another mortgage. Sincerely, K, Ababio.

Kodwo's Tip: Be ready to respond to the underwriters and your contact at FBC quickly.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
Share  
Advertisements