Top Loan Officers for FBC Mortgage, LLC
Are you a customer of FBC Mortgage, LLC?
Reviews for FBC Mortgage, LLC
FBC went above and beyond
This is our sixth loan with FBC. We have used them for both our personal residence and rental homes. Each and every time they have worked tirelessly to make sure we close on time.
Crystal's Tip: Be prepared to submit lots of paperwork, but be patient and know that it’s reqires.
Loan Officer
Conventional 30 Year Fixed Florida
Painless and Rewarding Experience
The whole process only took a month to complete. The house was beautiful and move in ready the day of the closing. My wife and I could not be happier with Starlight Homes and FBC Mortgage.
EUGENE's Tip: Trust the process and know that the FBC staff is behind you 100%.
VA 30 Year Fixed Florida
Home loan
Me and my family had a wonderful experience with fbc and are so great full we chose to go with y’all!!!
Dustin's Tip: It all goes so much smoother when you have all your information all together before going to them the process is much faster!!!
FHA 30 Year Fixed Texas
Top Notch
Another smooth and easy loan using FBC. Jay at Team J&J and his staff deserve a round of applause. This was my second Mortgage and I have referred two others that have had the same results. The staff is quick to respond to My questions and always pleasant to deal with. Jay and staff thanks again for everything!
Loan Officer
Conventional 20 Year Fixed Florida
I felt like I was put through the mill
The loan officer was very nice, but FBC kept wanting more and more documents. Toward the end it felt like harassment. I was drained and was about to quit. Either approve the loan, or don't. There are other houses on the market.
Ruth's Tip: Be like quicken loans, on their site you just click the name of you bank, click pay stub.com, etc., and all of your documents are uploaded. Be straightforward.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Florida
Brenda and William M. Carlisle
Exceptional service by Sam, Dana, and entire FBC team. Very efficient process. Very personable and helpful service. All went the extra mile!
Brenda's Tip: None
Loan Officer
Conventional 30 Year Fixed Alabama
Awesome
I was very please with my application process and the very detailed information that was provide. As most say, "The application and providing documents to purchase a home is a headache". I'm please to say, It was smooth for me with the help of FBC Mortgage.
FHA 30 Year Fixed Georgia
Exceptional Service
I couldn't be happier with the service that I received from Marc. From the very first call he took the time to educate us on the process and walked us through every single step. He was extremely responsive every time I had a question and helped keep us on track by checking in as documents were due. Marc was not the only lender I spoke with during this process, but from the first call I knew FBC would be the company we would go with. We were not disappointed.
Conventional 30 Year Fixed Texas
Highly Recommend
Carl was incredibly efficient and insightful with our lending needs. I closed on a home while living in another state across the country while the team made the process as efficient as they could. Certainly would recommend Carl to family and friends in a heartbeat. The only opportunity for the team is to have more ongoing interaction with the borrower during the underwriting process. There were periods of no communication followed by an email containing a lengthy list of requested items - some of which had already been provided. The entire lending process can be stressful and Carl’s team handled it well but increased updates on the process could help mitigate undue stress for the borrower.
Brandon's Tip: Check in with the FBC team during underwriting on a regular basis.
Conventional 30 Year Fixed Florida
Syed A. Haider
It took me a long time to get the loan and requirements were step by step, I wish they were once and for all, but I believe that was the policy of the company, otherwise Jeremy Morris was good.
Syed's Tip: Try to get the requirements done soon
Loan Officer
Conventional 15 Year Fixed Texas
Excellent
The entire process was literally flawless! Thank you Jeni and the entire “TeamPitcher”!! Fast, Efficient, and always very professional!