FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
June 06, 2018 at 5:25 PM
Recommend's Matthew

Excellent Professional Service

We worked with Matthew McDuffee and his crew. They team is very professional and we enjoyed working with them. We found them to be very knowledgeable in all the areas that we needed. They were very attentive and we got our mortgage completed in less than thirty days. This is a team that you can trust!

Francesca's Tip: Listen to what they are telling you and follow it. As a client you too must watch your emails and complete things in a timely manner. We actually looked and worked with for a short period of time another lender. We are telling you there is no comparison as FBC was by far the very best!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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June 06, 2018 at 4:50 PM
Recommend's Quita

Refinance Blinco May 2018

I received excellent service from Quita Williamson and all the support staff at FBC.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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June 06, 2018 at 4:50 PM
Recommend's Matt

Helpful and diligent

Matt was great, always following up and keeping us informed

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 06, 2018 at 4:43 PM
Recommend's Sam

Good company

Sam was helping and so was Sarah. Communication was great in the beginning and began to fade towards the end. All in all I was pleased with the communication and efficient. Would have given a 5 star but Sam never would call me back.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of our industry, we apologize if there was something was missed or a phone call was unanswered. We regret any miscommunication. We will use this experience as a training opportunity for our company.
Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Loan met my needs
Branch: Birmingham, AL
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June 06, 2018 at 4:33 PM

Great Hometown Lender

FCB has the right business model for me. They live in my area. They service their loans. They get to know their customers. My loan was quite challenging and Jessica stuck through it with me all the way to closing and beyond. Great work FCB!

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 06, 2018 at 4:25 PM
Recommend's Wes

A breeze to work with

Buying a home is stressful, but FBC Morgage with Wes & Chris made it as easy as possible. They worked around my schedule and did all that they could to help.

SASHA's Tip: Be prepared for a lot of paperwork to sign

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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June 06, 2018 at 4:19 PM

Review

Helpful, liked the straight to the point attitude - fits with my personality. Processed review of turned in documents timely. Great and very fast process! Only advice is to make sure client completely understands what is able to be considered income. Blindsided that many sources of income were unable to be considered due to backup requirements.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Branch: Orlando, FL
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June 06, 2018 at 4:06 PM

Tammy Brown is the Person to go to when it comes to Loan Officer

Tammy Brown and her team was great and helpful. I will recommend Tammy to my friends, family and people that I will be meeting. Diana Woodruff was awesome with good communication.

Conventional 30 Year Fixed Texas
Responds quickly

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June 06, 2018 at 3:13 PM

Best Loan Officer in the Business!

Nancy is amazing! We had a tough time finding a home... the first one with a builder we cancelled because they couldn't close us on time. The second home we called Nancy. We literally had 3 weeks at this point to close on a new home because we had sold our home. Unfortunately, home 2 had a multitude of issues! Nancy was so patient and understanding and completely felt our pain. Finally, home 3 was perfect! Nancy was able to close us in 2 WEEKS! Nancy and her team turned a nightmare into a dream come true. We are so grateful for her and would highly recommend her to anyone purchasing a new home!

Tiffany's Tip: If you do your due diligence and follow the timelines, your process will be easy and stress free. FBC and Nancy are very easy to work with and they will treat you like family!!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 06, 2018 at 3:10 PM

Outstanding service

Marc was fantastic! He answered all my questions in a timely manner and made the process as simple and painless as he possible could!

Christian's Tip: Keep doing what you are doing!

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 06, 2018 at 3:08 PM

New home

It was a non stressful process. Calls and emails were returned very quickly. Questions were answered. Dabney’s team was very professional and efficient.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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June 06, 2018 at 2:57 PM

Lender Review

Working with Jay and Don was great. Both are very responsive and explain everything very well! Whenever you have a question they get back to you very quickly and answer it thoroughly. Kept in the loop every step of the way.

Conventional Massachusetts
Responds quickly
Loan met my needs

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June 06, 2018 at 12:25 PM

FCB

Excellent service Donna and her team work with me even though i missed my first closing date. Great job!

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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June 06, 2018 at 10:15 AM
Recommend's Kelly

Great customer service

It was our fist experience with getting a mortgage for our home, and it was simple and easy from the beginning until the funding of our loan. Always easy to reach and great at communicating via email, text, or phone.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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June 04, 2018 at 4:08 PM
Recommend's Matthew

Punta Gorda Mortgage

Overall all rating is very good ,,all professional help needed was provided easily and quickly, all documents via email.Victor Arreola was very helpful in all matters. Computer knowledge weak on my end, Victor was there for every step

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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