Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Superb
I couldn't have done it without Lee team. They were the sweetest people and kind and very polite. They want you to get approved and close on your home. They give you all there attention and get the job done. They want you to have the house of your dreams. They were better than I could have ever imagine , they did they beat to get me closed in 30 days and succeeded. I was beyond pleased.
Regina's Tip: If you are in the Jacksonville Florida use FBC Mortgage and tell them you want Lee Utley team, Tyler and Leigh Ann they go to work for you, and they are very kind and polite.
FHA 30 Year Fixed Florida
Great Experience
FBC Mortage was very responsive and the whole process went very well.
Kelvin's Tip: Make sure that you keep good records and the process will go smoothly
Loan Officer
Conventional 30 Year Fixed Florida
Delays at end of process
There were delays at the end of the process. Explanations were and remain vague (not that it matters at this point). First scheduled for 5/24, then 5/25, then 5/29, at which point I had to do all of the follow-up as to the time of actual closing. I called around 11 am to confirm 1pm closing was still on, and was told to call back at 12. REALLY?? Very unprofessional, disorganized, and confused.
Sandra's Tip: Heidi Harper was on top of it! Enjoyed working with her.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of our industry, we apologize if there was something was missed or unanswered. We regret any miscommunication. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Kentucky
Mortgage Professional is elated by excellent service!
After being in the mortgage business over 35 years, this had to have been the smoothest mortgage loan process ever! Thanks so much to Steve, his processor and his closer. What a great team.
Sue's Tip: Be sure to have all the paper work your loan officer or processor requests and send to the immediately. This helps the process go smoothly and quickly!
Conventional 15 Year Fixed Texas
Excellent and Responsive Service
I imposed a complicated and difficult loan on Dave, requiring multiple signers, a complex POA and several other conditions that complicated the situation even further. Dave and Cathy flawlessly followed up on every time, were really quick to respond to any calls or questions, and even anticipated and proactively handled several issues. I have done many loans, with many lenders, and this was by far the best experience I've had in a long time. I completely understand why the person who referred me to Dave did so. I'll be keeping Dave on my speed dial for future loans. Highest quality experience. Highly recommend
Other 30 Year Fixed Florida
Saddow review
The FBC team did an amazing job. One of the most seamless and simple/transparent mortgages I ever setup (and this was my sixth!). Many thanks to Shelly and her team, they were great to work with throughout the entire process.
Stephen's Tip: none, all was great
Loan Officer
Conventional 30 Year Fixed Florida
Not the smoothest Refinance, but FBC did a lot of work to make sure it went through
While everything did not go exactly as planned and it took a lot longer and cost a bit more than I had hoped, Jeremy and FBC did a lot of work to help us refinance when other companies just gave up. They were always helpful and polite, even in difficult situations and they went out of their way to help us schedule our closing and get our refinance done. They could have been a bit better on getting things done quicker, but it may have been out of ntheir hands,
Loan Officer
Conventional 15 Year Fixed Texas
Very Great Company
Awesome people to work with, will recommend to others.
FHA 30 Year Fixed Alabama
Home Loan
Had the pleasure of working with John's team on our mortgage over the last few weeks. The experience quick, smooth, and the staff were so knowledgeable they helped me every step of the way. Specifically Christina, Allison, and Renee. I would highly recommend them to anyone in search of a lender.
Conventional 30 Year Fixed Florida
Easy, Efficient, and Friendly
Chuck was awesome - from the get-go, he made sure I understood everything that was going on, kept me involved at every step, provided progress updates, and generally made this an extremely easy and stress-free process for such a big purchase. He and his team were available to answer questions and keep the loan moving forward via phone, text, and email, which kept everything running smoothly and on-time. In fact, I closed several days earlier than anticipated, which was great!
Conventional 30 Year Fixed Nevada
Great Service - Quick Delivery
We started our journey in CA seeking a vacation home in Las Vegas, NV. From start to finish, FBC answered all of our questions and kept us well informed throughout the whole process. Communication exceeded our expectations. They were dedicated to helping us get the lowest price possible. We were able to lock in a GREAT rate in an extremely competitive market. Thank you to the entire FBC team for helping us purchase our very first vacation home!!
Conventional 30 Year Fixed Nevada
Lisa Wheeler is the best
Highly recommend Lisa! She was always available to answer my questions. She made the mortgage process so easy for me. Thank you so much!!
Conventional 30 Year Fixed Florida
As painless as possible!
We had some snags along the way, but Scott and his team made things as easy as possible. They were wonderful and I would definitely recommend them!
FHA 30 Year Fixed Florida
Great job for a long distance/extended period transaction.
We moved from South Dakota to Florida and were only getting a small mortgage. We were not certain of specific time for our move and many other details. FBC was very good at getting the information from us that was needed and getting things arranged as required.
Loan Officer
Conventional 15 Year Fixed Florida
Smooth Process!
I was very pleased with the service I received from Ana Maria. She was very professional and answered all of my questions timely. She made my mortgage process smooth from start to finish! I loved the dedicated service, although I wasn't her only client, Ana Maria made me feel like I was!! Thank you!!
Sabrina's Tip: I would definitely recommend Ana Maria for an excellent experience!
FHA 30 Year Fixed Florida
