FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
February 15, 2018 at 5:32 PM

IRRL

FBC contacted us about an Interest Rate Reduction Loan and made the process smooth and easy.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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February 15, 2018 at 9:44 AM
Recommend's Kim

Amazing Loan Officer

Kim is an amazing Loan Officer who is quick to respond and extremely thorough. She was able to offer a quick close, which was needed for this home purchase. I highly recommend Kim to anyone needing a loan.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 14, 2018 at 10:31 PM
Recommend's Jay

Excelent

We were very satisfied with the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 14, 2018 at 11:09 AM
Recommend's Matt

Customer service

My experience during the loan process was exceptional

Lorna's Tip: I would recommend the Matt Andre team, they were extremely professional

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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February 14, 2018 at 10:58 AM

They earned by working as a team

All worked as a team and beat QL on service.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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Real Estate Professional
February 12, 2018 at 11:08 AM

Business Partner

Scott Kennedy is one of my most valuable business partners. I admire Scott's professionalism, drive for success, brand awareness and need to deliver the most amazing customer service. Thank you, Scott for all that you do!

Other

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February 12, 2018 at 8:58 AM
Recommend's Marci

Guidance Through Home Buying Process

Received excellent and prompt guidance throughout the home buying process

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 11, 2018 at 12:23 PM
Recommend's Matthew

Started off Very Strong

Dealing with the original loan officer was a breeze. He was easy to communicate with and was easy to get in touch with. He never made me feel stupid for asking questions and took a lot of time to explain my options. The only complaint I had with him was that I was told we qualified to only put 3% percent down, then as we were getting ready to finalize the loan, I was told we had to put 5% down and it was a mistake. He apologized a lot, but it was deffinitely a blow to us. Once the loan moved into processing, the communication broke down a lot more. I got plenty of emails, but there was multiple times I would response back to her and would never hear anything. In fact, I asked the same question in three different emails with no mention of the answer coming back. I would also ask for clarification on instructions,and she was literally just send me the SAME ORIGINAL EMAIL back. Very frustrating. But all in all, a good experience and I would recommend them.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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February 10, 2018 at 9:00 PM
Recommend's Johnny

Customer service

My husband are very pleased with services from FBC, all the staff we encountered were courteous and professional. Johnny L and Donna Spence were exceptional. We would highly recommend FBC services to anyone

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 10, 2018 at 2:48 AM
Recommend's Jay

Fbc review

Team J and J at FBC was amazing and seem less through the whole process!!! Thanks for making it easy!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 09, 2018 at 8:34 PM
Recommend's Barbara

First Time Hombuyer

my overall experience with FBC was excellent i would highly recommend Bryan Foose and Barbara Dini and Loni Dishman to anyone that was neeed help in buying a home .

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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February 08, 2018 at 10:16 PM

Good Communication and Information

Had a very good experience working with Quinta as my house was being built. Except for an occasion or two she was out of the office, she would respond within 24 hours to any questions. Really happy she mentioned the ability to prepay PMI on our loan (we had 5% down), which will save us down the road (4-5 years of PMI upfront versus potentially 8-10 years over time).

Thomas's Tip: Make sure to keep all your required documents in an easy to find place. I prepared for it and it was still time consuming compiling pay stubs, tax records, bank statements, etc.

Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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February 08, 2018 at 9:10 PM
Recommend's Mike

Exceptional service

Mike and his team worked fast with getting us approved for a loan. He came through when another mortgage company failed to met our expectations. I would deffinantly refer this company to friends and family. We are very pleased with the outcome and greatful for his help.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 08, 2018 at 8:58 PM
Recommend's Mike

Home Buying Made Simple

Mike stepped in when we had trouble with another lender and got us to the finish line! He was very informative and always in contact with us every step of the way!! Mike took the whole home buying process and made it feel so simple.

Mark's Tip: Don't be afraid to call and ask questions!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 08, 2018 at 6:07 PM

Excellent Loan Officer

Jon Lucas was an incredible rep for me. This man did not give up on making sure my loan happened even though whenever we thought we were done the underwriter would find some other obscure issue to throw at us. Jon is a fighter for his clients and doesn’t like to take no for an answer. I am thankful he was my rep. He and his supervisor make a great team.

FHA 30 Year Fixed Rhode Island
Closed on time
Responds quickly
Loan met my needs

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