FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13798 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
March 07, 2018 at 2:26 PM

Mr. Brett Butz

The team at FBC were really great in helping us secure our first mortgage. They always were quick to reply to messages, explained everything throughout the process, and I felt like they had a genuine interest in making sure we got the best mortgage for our family. I would recommend them to anyone.

Brett's Tip: Don't be afraid to ask questions

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

Share  
March 07, 2018 at 2:22 PM
Recommend's Jennifer

Thomas Pla

Jeni and her team were simply incredible. Easy to reach, quick response rate, and helped get this deal closed quickly.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
March 07, 2018 at 2:22 PM
Recommend's Barry

Highly recommended!

Barry and Diane were amazing during our home buying process. As first time home buyers, we needed a lot of guidance through the process, and they were so helpful during every step. They made the process incredibly easy and stress free, I would highly recommend!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
Share  
March 07, 2018 at 2:20 PM

Best experience ever

This has been one of the easiest home buying experiences EVER! Laura Revis was always available to answer any questions we had! FBC and Laura Revis made this process proceed flawlessly! Definitely will recommend

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
March 07, 2018 at 2:19 PM

Kevin newgent

Great customer service. Everything went smooth And they took the time to explain everything.

Kevin's Tip: N/a

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
March 07, 2018 at 1:47 PM

Great Job

Quinta was awesome to work with throughout the entire process. Being a first time home buyer, she took the time to answer all my questions and concerns.

Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

Share  
March 07, 2018 at 1:11 PM

Excellent Service

Sam was available at every turn throughout the home buying process even on Sundays. I would strongly recommend Mr. Komar for your mortgage needs.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
March 07, 2018 at 1:08 PM

home loan review

We had a great experience with Scott and the entire process was good.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
March 07, 2018 at 1:08 PM

Great experience

Donna was a definite God send. Her and the team at FBC Mortgage did a great job and made it happen when the other banks couldn’t. I highly recommend them

Stanley's Tip: Ask for Donna Davis

FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
Share  
March 07, 2018 at 1:07 PM

Amazing customer service

going in to buying my second home i knew that i wanted to get the absolute best deal for my family. Travis and FBC made sure that they did everything within their power to keep me as a customer which included going back to the table multiple times. They even helped me buy down my rate with prepaid credits that i negotiated.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
March 07, 2018 at 1:04 PM

Great Experience!

Eric is very knowledgable, professional, and a good communicator during the real estate transaction. I appreciated his professionalism and effort to push our loan through on a tight timeline. Will definitely use him again for future loan needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
Share  
March 07, 2018 at 10:15 AM

Cathy and David are awesome!!

Cathy and David worked great together in getting my loan closed earlier from what was scheduled. They were both available to answer any questions and very helpful throughout the whole process. Overall, happy with my choice in lender. FBC mortgage is the best!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
March 07, 2018 at 9:29 AM
Recommend's Johnny

Great Company

The process was quick and receive lots of support. Very organized

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
March 04, 2018 at 5:39 AM

An okay experience

As a first time home buyer, I was beyond excited to purchase my new home! The reason I went with fbc was because the townhome was offering a special where they would pay all your closing costs! Awesome right? Well also being so naive and learning the process, I put a lot of trust in my loan officer, who ended up deceiving me in the end. Because of the great deal on the townhomes, everyone in the area was inclined to work with this lender. I feel as though Mr. DuBose became lazy with his job and took his time to do everything. With that, his boss was able to speed up the process and get my loan completed in a timely matter. For that reason, my rating isn’t lower. Upon closing, I also realized there were things missing in my closing disclosure that were promised by Mr. DuBose. When I asked him about what we had talked about, (after closing) he said, “look at your closing disclosure!” Maybe that was his way of coping with the fact that he lied to me without Blatantly saying so. My loan was great, I did get a good interest rate, thanks to my credit score. There were no complaints on that end. Everyone on his team, especially Vickie worked hard to make his errors correct and the process smooth for me! I would not have continued with this lender if it wasn’t for them. Based on my experience, I am likely to use fbc on my next home, I just will definitely do more research on the loan officer first!

Sabrina's Tip: Do not use loan officers who were hired by a housing company/builder they are lazy and think they know everything.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

Share  
March 04, 2018 at 1:00 AM

Helpful

Karen did all she could to make sure me and my wife got zero down, going above and beyond.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
Advertisements