Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Thank you
Grateful to Michael, Jenny and their team for helping me make this dream come true! Very smooth and direct process!
Nyriesha's Tip: Turn in requested docs and let the team handle the rest!
Loan Officer
VA 30 Year Fixed South Carolina
LOAN PROCESS
Courtney was a great person to work with, she keep me informed through out the loan process on every thing . it there was some question I had she answer it in a timely manner.I would referred other people to her to do their loans.
FHA 30 Year Fixed Georgia
Amazing Speed and Efficiency
Audrey was extremely responsive throughout the process of refinancing our primary residence. Her follow through and communication was terrific. Application start to close was less than 3 weeks, so it was perfect timing.
Conventional 20 Year Fixed Colorado
Felt Cared For
From the very first phone call to the last I felt like Ana Maria and her team treated me like a dear family member. Everyone was so patient, thorough, responsive and truly concerned for our success in obtaining this loan.
Nona's Tip: Ask whatever question you want. You will never be treated as though your question is dumb.
FHA 30 Year Fixed Florida
Very Professional and Quick
Dabney Martin and Team are very professional and quick and easy to communicate. They guide you and help you every step of the way. They would reply to our emails on weekends, holidays and after hours. They processed our transaction in 3 weeks.
VA 30 Year Fixed Florida
Great experience
From the very first contact I had with Jackie Hohman I could tell that she really cared about individuals. She explained options with me. She told me about FBC and policies. At any time that I had a question she had a answer for me. She helped all the way threw the process and would help me to fill out the application and the many forms. She was very pleasant every time I contacted her. I wish there was a lot more people in the world with her attitude and love. You can tell she enjoys her job and she enjoys helping people. She even followed up to be sure everything went well at signing.
Donald's Tip: If you do not like the person you are talking with ask for Jackie Hohman you will be very pleased with her.
Conventional 30 Year Fixed Texas
Best Loan Officer Ever
Working with John made our home buying experience go very smooth. He is very knowledgeable and expremely helpful with all of our questions.
VA 30 Year Fixed Connecticut
Frustrating and Unprofessional Experience
Long story short, my experience was poor. The loan officer, Anthony Edwards, was not proactive throughout the process. The job of the loan officer is to make sure that the loan process is moving forward in a timely way by checking off all needed items as submitted and requesting additional items ahead of time. In this case the loan officer was reactive instead of proactive, asking for documents that were missed very late in the game (to be fair I had not submitted some items by error, but was not aware nor notified until too late). This resulted in serious timing issues, a pushed back closing date, and the need for a manager to step in. The real reason for the low review is due to an unprofessional interaction I had with Mr. Edwards. When things got tough and timing was crucial, he turned defensive against myself and my realtor and spent time trying to cover his own tracks instead of helping close with the purchase. Without going into further details, it was unpleasant, frustrating, and an experience I would not recommend.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Oregon
Walker review
From start to finish we were treated with the utmost of respect. Everything was explained to us. All of the employees returned our calls in a reasonable time. It was a great experience. It won't let me change branch location to Riverview, Florida. It has Louisville, Kentucky. All of our processing took place in Florida.
Rogers's Tip: Locate documents for past 7-10 years, any previous properties you own. Stay open and honest. Don't try to purchase anything during your loan process.
Loan Officer
FHA 30 Year Fixed Florida
A+ Customer Experience
Molly and her fellow associates were nothing less than amazing. They made the process smooth considering I am a first time home buyer. Any questions and concerns I had were answer speedy time manner. I would definitely recommend her services to ours.
Gail's Tip: Consider building a good credit score to lower your rates.
FHA 30 Year Fixed Florida
ExcellentExperience
From our first contact with FBC to the closing, the FBC team made every step of the process easy to understand and complete. Any questions I had about the process were answered quickly and skillfully. FBC made our dreams of owning a home in Florida a reality.
Loan Officer
Conventional 30 Year Fixed Florida
Great experience
From pre approval to closing it was the smoothest homebuying process and we closed 30 days from our offer. Scott Kennedy and his team were friendly, knowledgeable, and informative throughout the process. As first time home buyers we felt lucky to have such a great team.
FHA 30 Year Fixed Florida
Great house buying experience
FBC was amazing to work with, they very on top of the whole process requesting any needed documents from us as soon as they needed not waiting until the last minute. They answered any questions we had and always responded to our emails within a timely manner. I would recommend FBC to anyone looking for a mortgage company especially first time home buyers!
Loan Officer
USDA Florida
Coral Springs Single Family Home
Excellent, fast team of professionals who know their job and how to get it done.
Penny's Tip: Asked for exactly what they needed, responded quickly. No red tape. Very easy process.
Loan Officer
Conventional 30 Year Fixed Florida
FBC STINSON TEAM ROCKS
Amazing company to deal with Scott and his team are the ones to get it done with excellence. Extremely happy
Loan Officer
FHA 30 Year Fixed Florida
