FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13796 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
September 08, 2017 at 10:28 AM
Recommend's Leonard

Great Broker; Terrible Underwriting Process

I can't say enough good things about Lenny and Susan. However, the underwriting process I had to go through was horrendous. Apparently this is standard, and due to all the rules and regulations, but it was really awful. I was missing a $400 W2 and had to jump through hoops to track it down. Had to pull bank statements showing I transferred money from my savings account to my checking account over and over. Even though I submitted my docs immediately and weeks in advance, when it came time for my commitment letter, I was asked for MANY documents the DAY BEFORE. The process was absolutely horrible and caused me a ton of stress.

Benjamin's Tip: If you're moving, pull all of your documents before your move.

Loan Officer
Jumbo 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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September 07, 2017 at 9:55 AM
Recommend's Sam

Mrs

This was the smoothest and quickest loan process I have ever been through. Staff were friendly and helpful.

Loan Officer
Conventional Other Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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September 06, 2017 at 8:30 PM
Recommend's Jay

Job Well Done

FBC did a great job. They are experienced in new construction.

Donovan's Tip: FBC is great at working new construction

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 06, 2017 at 7:33 PM

Very Happy

I am very pleased with the whole process and how quickly and smoothly it went. Than you very much.

Virginia's Tip: Choose FBC Mortgage everytime!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 06, 2017 at 2:50 PM

Fantastic thorough job

Lee and Tyler did am absolutely incredible job of getting our mortgage done in a short time frame.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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September 06, 2017 at 11:39 AM

Good

FBC made things very easy and was always there to answer questions and explained things very well.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 06, 2017 at 10:56 AM

Amazing! And Helpful

Super polite, always willing to anwser questions, went out of her way to make sure we understood what was going on step by step.

James's Tip: Ask questions

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 06, 2017 at 10:08 AM

Excellent Service

Jackie Hohman was absolutely one of the best mortgage loan officer I've had the pleasure of working with. When no one else would help me she stepped in an offered to help me. She kept me updated, provided info, always readily available & made me feel so at ease throughout the process.

Monica's Tip: Trust that FBC has your best interest at heart.

Conventional 30 Year Fixed Rhode Island
Closed on time
Responds quickly
Loan met my needs

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September 06, 2017 at 10:00 AM

Awesome experience - easy process

We had an awesome experience from our first call to the final closing day meeting. Meg and team made this process easy, simple and enjoyable. Would definitely recommend using Meg and the FBC Mortgage team again. Thank you for making our home purchase experience easy!

Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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September 06, 2017 at 8:57 AM
Recommend's Christine

Outstanding customer service

It was an awesome experience completing the process through my smart phone. And when I had questions Team Heath was very pleasant and helpful. I would definitely suggest this lender to others.

Loan Officer
Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 06, 2017 at 8:15 AM
Recommend's Kelly

Awsome service

Kelly was very professional and a pleasure to work with for my morgage

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 06, 2017 at 12:18 AM

Top Notch

I am a first time home purchaser with lots of anxiety etc. and made my application on Aug... 9 closed on Aug.31...a mare 22 days.. Gordon and Laura are top notch ..They are the best in the field

Wayne's Tip: Chose to work with Gordon and Laura.. Period

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 05, 2017 at 10:38 AM
Recommend's Jennifer

Overall Alright

House closed on time and the rate I was given seemed to be fair. I didn't really appreciate having to pay for and take an online course in order to 'qualify' for the rate I was quoted. It wasn't brought to my attention until I asked about the fee showing up on the estimate. The course was not all that informative for me (I bought a house just two years ago) and just another hidden cost in my opinion. I did have to submit a couple things twice but not as much as I did with a previous lender on that previous purchase. Everyone was polite and professional and was willing to answer questions. A couple of the answers, they even admitted, didn't really make complete sense. I know there are some confusing descriptions and terms in the home financing world but things needs to be able to be communicated. I never did get a couple questions answered completely. i.e. "junk fees" total. There were a couple minor errors that I found as far as what I had already paid for directly. But 'minor errors' still cost home buyers hundreds of dollars, and when you find minor errors you start to worry about the larger ones a lot more. Loan Officer came to the closing in place of my realtor who couldn't make it so that was very nice of her/them

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 04, 2017 at 12:33 PM

Exceptional Service

Eric and his team were great. They answered all our questions and helped us purchase our new home.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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September 04, 2017 at 7:12 AM

Buying your dream home

My wife and I received the best assistance in the loan process that one could ask for. Very professional in helping with loan process. couldn't ask for more.

William's Tip: Be prepared to submit all documents needed for loan process to speed up loan process.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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