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Reviews for Christine Forest
Underwhelmed
With our new construction build we were required to use one of their lenders. I was very disappointed in the care that was given to us during the last 6 months of our build. Any time I had a question or didn’t completely understand the process I would be met with repeatedly the same response like it was a script or at the very least a defensive agent. I would call with a question and then be returned with a problem that needed to be solved to move forward. It was like every event was almost too late. They weren’t calling me to resolve issues I was stumbling across issue when I would call to talk about something. Even up to the closing I was getting new forms(72 forms to be exact) to be signed that should have been done well before. It’s just unfortunate that it was such a negative experience. If I had to build a house again and a builder required me to use this lender I would have to find another builder that’s how dissatisfied I am.
Lender Response
Ms. Priest, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)FHA 30 Year Fixed Florida
A Five-Star Experience with FBC Mortgage and Christine Forest
I recently closed on a house with the help of FBC Mortgage and I cannot praise them enough for the exceptional service they provided throughout the entire process. From the moment I first contacted them, I knew I was in the right hands. Their professionalism, expertise, and dedication to their clients are unparalleled, and they surpassed all of my expectations. Christine Forest, my Loan Agent, was an absolute joy to work with. Her responsiveness and attention to detail made me feel confident and at ease every step of the way. She went above and beyond to accommodate all of my requests, ensuring a smooth and stress-free experience. Christine's vast knowledge and unwavering support made all the difference in my home buying journey, and I am truly grateful for her guidance. If you're considering a mortgage lender, look no further than FBC Mortgage. Their top-notch service and commitment to their clients will leave you impressed and satisfied. I wholeheartedly recommend FBC Mortgage and Christine Forest to anyone in need of a mortgage loan. Trust me, you won't be disappointed!
Anthony's Tip: Communication is key! Don't hesitate to ask questions and clarify any concerns you may have during the mortgage process. Christine and the FBC Mortgage team are always eager to help and provide the information you need. By maintaining open communication and staying organized, you'll be well-prepared for a smooth and successful home-buying experience.
USDA 30 Year Fixed Florida
Great Customer Service - A+ Team!
We are extremely pleased with the level of customer service we received from "team Heath" during our mortgage process. They worked very hard to process our loan and got everything done within a three week period. They were always available to take my phone calls and to answer any and all my many questions. I was kept up to date of every step of the loan process and I would definitely recommend Christine and her team to anyone that needs a mortgage and would definitely use them again, should the need arise.
VA 30 Year Fixed Florida
Outstanding customer service
It was an awesome experience completing the process through my smart phone. And when I had questions Team Heath was very pleasant and helpful. I would definitely suggest this lender to others.
Conventional 20 Year Fixed Florida
Rohr Mortgage
Everything went very quick and smooth A+.
Conventional 30 Year Fixed Florida
Micanopy Home
Team Heath performed in an exemplary and professional manner. Always courteous and quick to respond to any questions or concerns. They made the whole process less stressful than we have experienced in past transactions of this type. We would without reservation recommend FBC. Our compliments and thanks to Christine, Karen and the rest of Team Heath and to FBC for putting together an outstanding team.
Dennis's Tip: Keep close contact with your team and respond as quickly as possible to requests for info or documentation. It will make things go smoother and you happier.
USDA 30 Year Fixed Florida
Simple & Stress Free
The loan process could not have been simpler. The entire team guided us through the loan process. Most correspondences were emailed, but the "Heath Team" were always available by phone when we had questions. We would absolutely use them again for a home loan. Friendly, professional, simple and stress free!
FHA 30 Year Fixed Florida
Outstanding
Amazing team to work with very organized, ultra responsive to questions, highly recommend.
Conventional 30 Year Fixed Florida
The Heath Team Came Through for Us
Our realtor suggested that I contact FBC Mortgage to get pre-approved for a home loan. It took a long time to find the home we wanted, and FBC Mortgage came through with pre-qualification letters for at least five (5) homes we made offers on. The Heath Team promptly provided any information we needed and kept a close eye on the closing paperwork to make sure that all the T's were crossed and the I's were dotted. They caught a few things that needed to be corrected before the closing. We are very grateful to have them as our lender!
Marvin's Tip: Don't hesitate to ask questions. You can be assured that you will get the correct answers.
Conventional 30 Year Fixed Florida
133 center oak cir
The entire team was just fabulous. I could not have done it without them. They made it very easy and and stress free.
FHA 30 Year Fixed Florida
Exceptional service
Christine Heath and her team did exceptional job with our mortgage, updates throughout the process.
Conventional 30 Year Fixed Florida
Exceptional
Christine and her team were exceptional, in processing our mortgage loan, they communicate through the process, kept is informed,very efficient. It was a pleasure to work with Christine and her team. Thank you so much.
Conventional 30 Year Fixed Florida
VA Loan
Christine and her team were awesome. They were very knowledgeable, efficent and a pleasure to work with. They made the whole process a pleasant experience.
VA 30 Year Fixed Florida
Smooth Process and Wonderful Team!
As a first time home buyer, I had so many questions about the lending process. FBC was great in that they were very up front about everything; so much so that during closing, my closer even commented on how transparent that they were about everything as she was explaining all of the forms to me. Karen from Team Heath was wonderful. Throughout the entire process, Karen was readily available and always willing to answer my MANY questions and explain things thoroughly. She was so pleasant and she made me feel at ease during what could have been a stressful process. In addition to the aforementioned, Team Heath rocked in that they had everything processed and approved for closing in less than 30 days! Thank you, Karen & Team Heath!
Conventional 30 Year Fixed Florida
OUTSTANDING!!
I highly recommend using Christine at FBC Mortgage!!! She makes the entire loan process stress free from start to finish!! I was so impressed with all the status updates and how she always was right there to answer any questions or concerns! I also had no idea she could have my clients conventional loan approved and clear to close in 10 days!!! I, my buyers, and sellers were very happy we chose FBC!!! Thank you so very much Christine Heath!
Conventional Florida
Mortgage Review
Excellent and speedy process.
Conventional 30 Year Fixed Florida
Washington
Very pleased with the service.
Conventional 30 Year Fixed Florida
Trusting and prompt!
Christine and her team Karen and Melissa are really a great lender team. I could have gone with my local bank or credit union but I was glad I was referred to FBC. They matched the interest rate and you can't beat the prompt communication skills. Every step of the way they have gone above and beyond explaining to me all the details for the nervous first time homebuyer. Christine was always available for questions and breaking down every number and even at the end fixed an issue with the title company for me while I was at work. Will highly recommend anyone looking for a home loan!
Marian's Tip: A face to face meeting was extremely helpful during the initial loan process.
Conventional 30 Year Fixed Florida
Vinedale Ave
FBC Mortgage was simply fabulous during the process of financing a home. I would like to recognize Christine Heath, Karen Reynolds, and Melissa Jordan for their efforts. My loan was not simple and straightforward due to personal circumstances. They worked very closely with me to make it all happen and demonstrated patience and creativity at every step of the process. This team is acutely focused on closing loans on time. I would highly recommend this team to anyone seeking a mortgage. On a scale of 1-10, I give them a 12.
Conventional Florida
Wonderful Experience!!
Christine and her team were true professionals and helped us through the process of obtaining our mortgage every step of the way. We were shocked by how smooth and easy the whole process was! Christine was a pleasure to work with and we will recommend her to everyone we know!!
FHA 30 Year Fixed Florida
The best
Thank you to our team at FBC. They made this experience easy and were there to answer all of our questions
VA 30 Year Fixed Florida
Excellent Service
Christine and Karen are wonderful! Everything went so smoothly and I can not recommend them enough to everyone I know.
Conventional 30 Year Fixed Florida
Excellent Service
I have never closed on a house in such a simple and easy manner. Christine Heath and Karen Reynolds of FBC Mortgage were very professional. I was kept in the loop and everything went smoothly. Carla Gonzalez was in constant contact with me if there were any questions. The closing transpired on the exact date it was supposed to. All in all, it was an extremely positive experience and I would recommend them to a friend.
Conventional 30 Year Fixed Florida
