RMC Home Mortgage, LLC

81% of customers would recommend RMC Home Mortgage, LLC

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Customer Reviews

4.3 of 5
248 Reviews
Responsiveness 84%
Product met needs 91%
Competitive rate 79%
Real Estate Pro Reviews 3

Reviews for RMC Home Mortgage, LLC

October 28, 2022 at 4:48 PM

Thank you Carolina

Without your help, knowledge, and attention to detail this would not have been possible. I thank you for your professionalism and taking your time to make sure I understood what was going on every step of the way. Also, thank you for your patience with me and my family.

Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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October 27, 2022 at 8:19 PM
Recommend's Nichol

Quality of service

It is perfect experience with Nichole

Akmal's Tip: Ask for closing approval in advance

Loan Officer
Conventional 30 Year Fixed Pennsylvania
Responds quickly
Loan met my needs
Branch: Wexford, PA
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October 24, 2022 at 3:06 PM

Outstanding service

Efrain and Jordan took care of us exceptionally. Whenever we had a question (and believe me we had a lot) they always got back to us fairly quickly and always had the answer. They made the process go very smoothly and would highly recommend them to anyone.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Melbourne, FL
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October 20, 2022 at 3:24 PM

Best Home Purchase Loan Service

Great Job! Really appreciate Pamela Johnson and Lynne Castro for making the paper process super easy and smooth up to closing day. Thank you!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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October 20, 2022 at 7:00 AM

Worked through a hurricane!

On top of being super awesome help for getting us as much as she could she also worked through a storm a power outage and kept this going to close on time even though one of the largest hurricanes in the history of Florida was on its way and knocked out her power. Pamela was instrumental in getting us in our home and we couldn’t be more thankful. From answering questions to stepping up when one of their team members left the company not getting upset or pushing us in the direction of other people even if our question was simple and silly. We were treated with dignity and respect and got the home of our dreams we are so grateful for Pamela

Eric's Tip: -understand that the general process sucks no matter where you go it is what it is in trying to make sure you can afford to stay in the home -well a lot of this can seem like a nuisance understand that in most cases these are 30 year contracts and must go through extreme scrutiny so don’t get upset if someone finds an error that someone else made, it’s there job -ask questions and stay in contact, They are great at responding so if you have a question ask right away rather than wait and slowing your mortgage process

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Sanford, FL
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Real Estate Professional
October 10, 2022 at 4:40 PM

RMC made my closing so smooth!

Thank you Jeff and Lynn and All who helped me through it!

Loan Officer
Conventional Florida
Branch: Sanford, FL
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September 29, 2022 at 4:27 PM

Steer clear of RMC

RMC has so many deceptive business practices and turnover in staff that you are better off dealing with a local lender and forgoing their "incentives" for being a preferred lender. For instance, the loan officer changed four times during the home buying process and caused the file to be out of compliance on numerous occasions. Also there was a time when nobody would call back for over two months to remedy documentation deficiencies. Finally, when it came time to lock in an interest rate, RMC offered rates that were 2% higher then the competition but offered an opportunity to buy down the rate to what everyone else was offering (and even giving lender credits for). At the end, all of the lender credits went to hiying down the rate and other fees that were exorbitent and it was no savings to use RMC, but the home builder would not consider allowing buyers who needed financing to use other lenders (through their strong-arm tactics). Overall, the experience was more stressful and unpleasant than it had to be. The loan officer did not call back with information when she said she would on 75% of occasions. Do not recommend!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Jacksonville, FL
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September 28, 2022 at 4:18 PM
Recommend's Kevin

An excellent experience

Communication was key. Kevin ALWAYS either answered his phone, or immediately returned calls and emails. I was extremely pleased with the entire process. He made it very simple.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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September 24, 2022 at 6:36 AM
Recommend's Nichol

Satisfied

Nichole was terrific, but there were a few curve balls thrown in at the last minute. She helped figure everything out.

Loan Officer
Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: Wexford, PA
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September 17, 2022 at 7:47 PM
Recommend's Zulma

Wonderful

Mrs. Zulma Rios and her team were excellent! I was very happy with her and would choose to work with her and Andrea time and time again!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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September 17, 2022 at 5:24 PM

Lack of communication

Unfortunately, it took the office several days to answer emails. There was a lack of communication and sadly because of that we lost the opportunity to lock a lower rate. Thankfully, T’Shael was a great source of communication- and only her.

Jeffrey's Tip: Keep the clients up to date more frequently and answer emails faster.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Fort Myers, FL
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September 11, 2022 at 3:43 PM
Recommend's Kevin

Florida home

Very helpful always returns calls or text which is very important. Very knowledgeable and I would give him a raise

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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September 06, 2022 at 5:15 PM

Horrible loan officer

For Carolina to be more patient with client buying a house shouldn't feel like the way I felt I bought a house before and the person that was in charge of the first house was amazing so relax with Carolina I was getting even anxiety every time I talk to her and when I had a question about something on the paper work she don't answer the phone for days and when she call sounds like I'm bothering her with my questions belive me if I'm getting into a loan I will have questions she needs to improve her social skills and don't let her emotion show if this get to someone and would like to talk to me or my wife we would gladly give any more details (407)925-2518

Roberto's Tip: If you have the opportunity to change loan officers, do it she is not a people person.

FHA 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Sanford, FL
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August 29, 2022 at 3:03 PM

Amazing and extremely knowledgeable

Yael helped us throughout the whole process. While all the craziness about the interest Ups and downs she took the tine to explain the process and options! We were able to lock the interest and saved our home! If it wasn’t for her we would be looking for another property to live!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Riverview, FL
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August 23, 2022 at 9:40 PM

Lender

It’s easy to apply and work with as a team member to finalize to close the loan in time,I really appreciate to Fargo Camerlengo and Debbie stofel for the whole process to make the closing smoothly.thanks

Conventional 30 Year Fixed Ohio
Closed on time
Loan met my needs
Branch: Dublin, OH
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