FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13811 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 05, 2021 at 3:14 AM
Recommend's Steve

Great Customer Service

Steve and team were a pleasure to work with. They were responsive with all the questions I had and provided updates throughout the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 04, 2021 at 7:36 AM

Amazing A team headed by the magnificent Luis

We are so grateful for this A team that was the highest very professional and understanding all the time and continuous in promptness and resolving any issues or challenges. Truly the best experience we had in the past 25 years. FBC and it’s customers must be so proud to have or do business with them all. Luis, Canice and Anna. Thank you all and may the Lord bless them all times and all their loved ones💐💫🙏🏻.

Ahlam's Tip: Just have this A team be your mortgage breaker and you will enjoy you marvelous and exceptional experience.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 02, 2021 at 2:42 PM

Quick and Easy

Everything was so quick and easy with FBC! Fargo was able to get everything I needed, a great interest rate and a great monthly payment! Everyone was so friendly and was willing to answer all of my questions! It seemed I was their only client, and I know that’s not the case!

Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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July 02, 2021 at 12:23 PM

Shannon is the one to pick

I cannot tell you how amazing Shannon was at helping me and my family help us get the funding for our new family home that we love! Not only was Shannon fantastic, Sophy in her office was on top of her game at letting us know what we needed to get done. Not only do they know what they’re doing they are both very pleasant to talk to and don’t talk down or anything because you don’t know about the home buying process. The only one to go with, in my opinion, is Shannon Keller and Sophy Cabrera! They hit it out of the park!

Eli's Tip: Get the documents they are asking for in as quickly as possible and ask any questions you may have.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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July 02, 2021 at 12:58 AM
Recommend's Mark

Superior Service

Never had a loan officer who work so hard and so professional and go beyond with his duties.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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July 01, 2021 at 11:23 PM
Recommend's Barbara

Pleased With Barbara, and actually all your employees we dealt with. Impressive Experience.

I've known Barbara Stone for many years. Her competence, warmth, perseverance, and attention to detail are reasons why we seek her out each time refinance comes up. Your company is fortunate to have her.

Loan Officer
Conventional Massachusetts
Responds quickly
Loan met my needs
Branch: Newton, MA
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July 01, 2021 at 10:05 PM

Home purchase

Ana Maria and her team did a wonderful job during our loan process!!! They worked extra hard and communicated very well

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 01, 2021 at 8:15 PM

Joseph Gets it Done!!

Joseph Haddad is my hero and needs to be recognized and rewarded for all his effort that I know no one else would have ever done for me or any other consumer. I originally was going to do my refi with what was my current lender (Rushmore) and can not explain how terrible that experience was. Joseph From day one was very professional and even more impressive was very knowledgable about this process and always educated me and kept me in the loop with any update that came our way. We ran through so many obstacles that was of no fault of Joseph but with any issue that came our way he always took ownership of the situation and truly made me feel he cared about my situation. There were times where I wanted to quit because of the city and other objections was making the process too hard for me but Joseph always had an answer for anything that came our way and made this process the best experience I have ever had with any company. I wish I could redo again just to deal with Joseph again a true asset to this company.

Carlos's Tip: Learn anything you can from Joseph

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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July 01, 2021 at 1:03 PM
Recommend's Sam

Outstanding!

Great rate. Friendly and knowledgeable folks. Received e-mails with personalized videos at each step of the process so I didn’t have to wonder what my status was. Did I mention great rate?!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 01, 2021 at 12:02 PM

Fbc is the worst I have ever worked with

I have used them twice in a 3 month period and had issues both times. The first time the couldn't schedule and get the only appraisal group they will allow to be used to complete their report before the closing date requiring a rescheduling. On both occasions, even after being asked if anything or documents was needed from the seller they waited until days before closing to ask for documents. Then on the second property they didn't account for 1031 funds until the Saturday before a Monday closing and created a lot of heart ache about wanting to get the earnest money back do to it wasn't needed with all the 1031 exchange funds. Also they payed money to insurance for a property that was never closed on while not paying for insurance on a property that did close. If this doesn't show a complete inability to understand their job or who their client is,I don't know what else to say.

Kirk's Tip: Never use them. For your own sake.

Conventional 30 Year Fixed Florida

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Real Estate Professional
July 01, 2021 at 11:50 AM

Hard working team!

As a Realtor , I see the Lender as my partner. In turn communication is key. I applaud Ana María and her team for their professionalism & hard work. You Rock !

FHA Florida
Branch: Tampa, FL
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July 01, 2021 at 10:47 AM
Recommend's Jeff

Trust is the one word I would use to describe my loan officer

I have been working with Jeff Duncan and his staff for 8 years. As a Realtor, I've never worked with a more competent lender. He is always responsive to his clients, and very knowledgeable on all aspects of their options for lending. I have used him for my personal mortgages twice now. I would never think about using anyone else, and I've worked with a lot of lenders over the years.

Karen's Tip: Ask him the hard questions. He will be totally honest with you. Other lenders say, "no problem," and then they do not deliver.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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July 01, 2021 at 8:51 AM
Recommend's Heath

New home finance with FBC

As a first time home buyer, I was very pleased with the entire lending process I experienced with FBC. The builder immediately reached out to FBC to discuss my status as a military veteran and provide me with the URL to start the lending application. The online loan application was very simple to use and made uploading required documentation very simple. The FBC team kept me well informed throughout the lending process and were always very professional and courteous and quick to respond to any questions I might have.

Loan Officer
VA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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July 01, 2021 at 8:02 AM
Recommend's Scott

Professional Team

Every person that they work on my loan was a very professional and very friendly people

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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July 01, 2021 at 7:53 AM
Recommend's Steve

New Buyer

We are really happy with FBC mortgage for giving us the oportunity of buying a new home thru them. Really frendly people.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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