FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14049 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
March 25, 2021 at 8:01 AM
Recommend's Jeff

FBC Mortgage

From the first call until after closing, Jeff Duncan and his team were efficient, friendly, patient, professional and thorough. They made me very comfortable throughout the lending process. Jeff was in constant communication with me and I cannot thank him enough. This is my second time working with Jeff. He and his team guided me through the whole process every step of the way.

Melanie's Tip: I highly recommend Jeff Duncan and his team for all your mortgage needs. 5 stars!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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March 24, 2021 at 11:49 PM

Responsive and always accessible

Very easy and straightforward process for getting the loan. Loan officers were friendly and quick to respond to any questions/concerns.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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March 24, 2021 at 11:15 PM
Recommend's Jennifer

Exceptional Service

Originally applied for an FHA loan and was well into the process when my situation changed (for the better). I changed my loan type to a conventional loan and Jeni and her team hit it out of the park! I closed on time with no issues! Thank you Jeni and Team Pitcher!

Frank's Tip: Know what is in your credit report as you never know what detail will need to be explained. Also, I recommend gathering all your documents in an electronic format and storing them in a cloud source like One Drive or Google Drive.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 24, 2021 at 8:31 PM

Casey Smith

Casey is the Best! Kept me informed with everything! Highly recommend him!! Thanks so Much Casey !!

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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March 24, 2021 at 7:58 PM
Recommend's Wes

FBC MORTGAGE

Very professional and informative. All my questions and concerns were answered within 24hrs

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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March 24, 2021 at 6:58 PM

WOW!!! THAT WAS FAST!!

Amanda and her team were so excellent. The communication was so thorough, I never got off the phone wondering what I had to do! I would highly recommend her services for your next home purchase, she rocked ours!!

Josh's Tip: If you’re not using The Benson Team, you are truly missing out!

FHA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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March 24, 2021 at 5:57 PM

Refinance Process

I would like to thank Natasja Melinger and her team for making my refinance process such an easy process right from the first phone call I made. I can't thank them enough for the great service they provided during the entire process. Always keeping me informed.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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March 24, 2021 at 2:44 PM

Home Buyer

Very happy with Beckie Jackson! She was very friendly and very informative. She answered all my questions and didn’t make me feel inferior! I was pleased with the whole buying process as this was my 2nd mortgage I have purchased. She kept me informed and always very positive and professional! I would definitely recommend Beckie to my friends and family!

Teresa's Tip: Loved the process for home buying, especially the emails along the way!

FHA 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
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March 24, 2021 at 2:43 PM

Home Buyer

Very happy with Beckie Jackson! She was very friendly and very informative. She answered all my questions and didn’t make me feel inferior! I was pleased with the whole buying process as this was my 2nd mortgage I have purchased. She kept me informed and always very positive and professional! I would definitely recommend Beckie to my friends and family!

Teresa's Tip: Loved the process for home buying, especially the emails along the way!

FHA 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
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March 24, 2021 at 2:43 PM

Worst underwriter ever!!!

Relocated from Indiana to Florida. Spent 6 months in underwriting and FINALLY received Clear to Close 1 day before closing was scheduled. My loan officer Matt Myers & processor Rolando Garcia did their jobs well, but I would never wish the underwriting process I experienced on anyone!! I had literally shipped my vehicles and all my belongings to Florida, wired closing costs, etc without even having a final approval til hours before I closed. The underwriter robbed me of the experience of feeling excited about building/purchasing my first home because I was nervous and unsure of the outcome til the last minute. Thankfully, the lender credit helped offset some of my frustration, and thank God it’s over!! On a lighter note, my home is Gorgeous!!

LaKeesha's Tip: Avoid using them if you can.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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March 24, 2021 at 2:38 PM

Awesome Service

I absolutely loved working with Chris Drake and Angela Servoss. They made my home buying experience easy and fun. Great job! Definitely a 10/10

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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March 24, 2021 at 2:03 PM
Recommend's Heath

Wonderful Experience

Heath and his team worked to make our dream of owning a home come true. As a first time home buyer, I had tons of questions, and they answered them promptly and with kindness. Their guidance throughout the process helped us get to where we needed to be to close. I spoke with other lenders before working with FBC, and the experience I had was so much better with Heath’s team.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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March 24, 2021 at 1:08 PM

Dylan’s Review

As a first time homebuyer, we could not have asked for a better loan officer than Janet Brown. Janet helped and guided us through the whole process. She was extremely professional, and she went above and beyond to help us with any of our needs or questions. My fiancée and I are new to the whole process, and Janet ensured that we were taken care of. Janet’s wealth of knowledge and her commitment to provide us with an efficient and quick closing was second to none. She was always on top of everything and she was always willing to help us out. Her flexibility and patience with us was a huge benefit for us. We are so thankful for all of Janet’s hard work and all that she was able to help and provide us with!! Thank you Janet!!

Dylan's Tip: Janet Brown will be sure to go above and beyond to take care of all your needs! Working with FBC mortgage and Janet was the perfect option for us. We highly recommend Janet! Her guidance, knowledge, and her commitment is unmatched. We are so grateful and appreciative for all of her hard work that she provided for us.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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March 24, 2021 at 12:36 PM
Recommend's Barry

Refinance

I have used Barry for years, he always does a great job. He is someone you can trust and that just makes everything easier.

Loan Officer
Conventional 20 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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March 24, 2021 at 11:50 AM

FBC Mortgage

Lee and his team did an excellent job for us. The team was always quickly to respond to any questions we had. Would def use them again!!

Other 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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