FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
March 31, 2021 at 9:35 AM

Excellent customer service

Andrew Clower and his team were great and made the refinancing process stress free and easy.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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March 31, 2021 at 9:33 AM
Recommend's Stephanie

Remote experience was very good

We were building a house in Florida while still living in Texas. They made the loan process easy.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Tampa, FL
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March 31, 2021 at 9:25 AM

Excellent

Greg and his team did a phenomenal job. They made the refinance process quick and easy. Thank you!!!

Loan Officer
Conventional Wyoming
Branch: City of Westlake, FL
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March 30, 2021 at 6:34 PM

I'm not sure what this field is for.

This has been an interesting process processing this load because USDA changed their system for March 2021 they had to redo everything that was already ion the system. I can't blame anyone for system changes so Karen & FBC did whatever they could for me to get this loan processed jumping through hoops for me.

Ernest's Tip: Keep in touch by way of email & phone calls

USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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March 29, 2021 at 4:04 PM

Heaven Licon

Heaven was amazing through my whole process. I had tons of questions as a first time home buyer and Heaven was always available. I will definitely recommend anyone who is looking for a home to contact Heaven's Team!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
March 29, 2021 at 11:47 AM

She gets it Done...

Amanda has always done an A+ job on all of my transactions. Detail oriented and on top of every detail, she is my go to Lender.

Conventional California

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March 28, 2021 at 9:34 PM

A Pleasant Experience

This was the first time in 26 years my wife and I have bought a house. Gordon made it a very pleasant experience. He answered our questions quickly and helped us with many details. I would be happy to work with him again if the need every arose. You would be well served by Gordon's knowledge and expertise. Gina Leonovich was our loan processor and did an excellent job getting us down the road to closing.

Norman's Tip: Be sure to fill out all that online paperwork, especially for the closing. It does make a difference!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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March 28, 2021 at 11:24 AM

Thank you!

I am very thankful, work with Ana Maria and her team (Lesli thank you very much) Ana Maria was very professional and effective. Thru the process everything were explained in a very good manner. Ana Maria is a very good loan officer. All the up dates videos came at the right time . Thank you Ana Maria for all your hard work!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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March 26, 2021 at 11:07 PM
Recommend's Kyle

Exceptional!

FBC closed my refinance in 30 days flat. I received incredible service from Kyle Straub. He was always accessible and prompt to respond to any communications I sent him. When US Bank and Chase are telling me 90 days to close and FBC gets it done in 30, that tells you everything you need to know about the type of workers they have at FBC and the quality of the service they provide. Outstanding!

Salvatore's Tip: Closing on a loan is a two-way street. The loan officer requested information from me and I promptly provided the information. Everything submitted on my end was accurate and complete and this helped move along the processing of the loan. Although you expect the loan officer to provide good communication and prompt service, you must do the same on your end. Work together as a team and you'll see how fast things move toward closing.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 26, 2021 at 9:27 PM
Recommend's Maria

Everything I Needed

Maria is AMAZING! She was everything I needed. She is a professional, ethical, and knowledgeable. At the beginning of the process, I didn’t know her and didn’t know if she would work hard for me to get us the approval even though I was referred to her by a trustful friend. Another thing is that I’m a visionary and Maria is a realist but she definitely made the vision, the dream, and the prayer into reality. Today, I trust that she is knowledgeable and she can make it happen! Throughout the process, I spoke with Maria every day. She would never leave me with any doubts. Best of all, when we talked I knew she had my interests in mind she never sold me dreams that she couldn’t deliver. I am beyond thankful and grateful for Maria. The best decision I made was to have her in my team. She can make it happen! She made it happen for us. We actually closed earlier. If you’re wondering if you’re in good hands like I did, well let me assure you that you’re on the winning team.

Yangtse's Tip: Trust her, she knows what she’s doing. Don’t give up this process feels like a rollercoaster ride.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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March 26, 2021 at 4:01 PM
Recommend's Kristin

Nailed it again!

I’m a repeat customer and am once again blown away by the level of expertise and the efficiency of my loan officer. Kristin made the entire process very easy and got me everything I was asking for.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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March 26, 2021 at 2:22 PM

Felt lied to

Overall, the service was no different than any other time I've refinanced. Everything was done online and that made it quick and easy. What I absolutely did not like is that I felt like I was lied to. I was told in the beginning that there would be no credit check and wouldn't you know it, there was a credit check. I was not happy but what could I do? Lo and behold what happens? ANOTHER CREDIT CHECK! And when I sent an angry email to the loan officer it was never addressed, not by phone or email. Again, what can I do about it? Nothing. So overall, if you're told you're not going to get your credit checked, expect it to be done twice.

YOLANDA's Tip: If you're told you're not going to get your credit checked, expect it to be done twice.

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 25, 2021 at 4:19 PM
Recommend's Casey

Casey Smith - 5 STARS

Casey did an incredible job during the whole home buying process. He kept me informed at each step of the process, he had answers to all my questions and returned all calls quickly. He has a great sense of humor that keeps the process painless but maintains a high level of professionalism.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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March 25, 2021 at 8:58 AM
Recommend's Greg

Boris Bekker

Grag is very professional and I’m very satisfied with his work

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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March 25, 2021 at 8:01 AM
Recommend's Jeff

FBC Mortgage

From the first call until after closing, Jeff Duncan and his team were efficient, friendly, patient, professional and thorough. They made me very comfortable throughout the lending process. Jeff was in constant communication with me and I cannot thank him enough. This is my second time working with Jeff. He and his team guided me through the whole process every step of the way.

Melanie's Tip: I highly recommend Jeff Duncan and his team for all your mortgage needs. 5 stars!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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