FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14049 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
November 05, 2020 at 11:10 AM

Great experience

Overall great experience. There were some snags in the road, but Rob and his team kept me informed and worked diligently to take care of any issues!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
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November 05, 2020 at 11:02 AM
Recommend's Wes

Equity Title

This was my first home purchase. Wes and his team members were fabulous. They walked me through every step professionally and in a timely manner. They helped ease my anxiety and made this an flawless experience.

Laura's Tip: I highly recommend this team!

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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November 05, 2020 at 10:50 AM
Recommend's Brooke

Absolutely wonderful experiance

I can't say enough about Brooke and her team. They were amazing and made this the best buying experiance I have ever had hands down. I wouldn't even consider going anywhere else for my home buying needs. They were perfectly clear on what I needed to provide, this made the process seamless and no hold ups at the end like so often happens.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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November 05, 2020 at 10:49 AM

Best in Town

This is the third time working with Amy and we are pleased again. Amy is very easy to work with and her staff are helpful throughout the whole process. if you want to stress free home loan and use Amy!

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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November 05, 2020 at 10:43 AM
Recommend's Bambi

Home loan

Bambi was the best! We were a little skeptical about using a lender outside our local community but she never gave us a reason to doubt her. She was constantly on top of things, always prompt when answering our questions. Answering emails or calls after hours and even getting a new package done in a matter of hours. I highly recommend using Bambi and her team. They were able to get us into our dream home!

Loan Officer
FHA 30 Year Fixed Kentucky
Responds quickly
Loan met my needs
Branch: Louisville, KY
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November 05, 2020 at 10:40 AM
Recommend's Scott

First home

Johnny was always available and willing to help me understand the process of buying my first home.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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November 05, 2020 at 10:40 AM
Recommend's Keith

Finally Done

Lot’s of required paperwork, but finally crossed the finish line !

Howard's Tip: Have all your financial paperwork available for easy access

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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November 05, 2020 at 10:36 AM

Awesome

Omg where do I start?! Doug helped us out sooo much he never gave up m. Every obstacle that got thrown in front of us he was there to make the course easier. Without him I honestly don’t know if we would have our home. He is awesome m.

Rashan's Tip: Stay patient and it is alright to scream when it’s getting overwhelming hahahaha

FHA 30 Year Fixed NorthCarolina
Responds quickly
Loan met my needs
Branch: Durham, NC
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November 05, 2020 at 10:36 AM
Recommend's Shevlin

REFI experience

Had a wonderful experience with my closing and process. They stayed in touch with me the whole time. Have already recommended Shevlin and FBC to several people.

Mary's Tip: Let them do their work and know you will be taken care of

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 05, 2020 at 10:32 AM
Recommend's Lisa

Excellent customer service followed with great efficiency in the process!

If looking for a first time home loan or a refinance look no further. I have had the pleasure working with Mrs. Lisa Amorosa and her co-worker Mrs. Marcy Hunter for both my initial home loan and my refinance. Both ladies take the time and treat you as an individual rather than “just another client” to ensure that you are making all of the right choices appropriate for you and your family. I was highly impressed that both showed a strong commitment to getting me the best possible outcome for my situation. The responsiveness from both is unparalleled and the entire process, no matter how tedious it appeared, felt very relaxed with no unnecessary stress. I highly recommend both Mrs Amorosa and Mrs. Hunter as they will provide you with excellent customer service and I strongly believe that they looked at my situation from an advocate for the client as opposed to someone that is just trying to meet their quota and sell a product without any care for the person. There was ZERO headache with waiting for a follow up call or additional information as both do an excellent job of keeping you update on the progress throughout the application all the way through closing and even did a fantastic job of explaining “what to expect next”.

Alan's Tip: Utilize the online system and have documents prepared in a PDF format for easier uploads.

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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November 05, 2020 at 10:21 AM
Recommend's Jeff

Excellent guided service

Jeff was an amazing Loan Officer. He answered very clearly and succinctly any and all questions I had about the process not only regarding the loan but buying a home in general. As a first time home buyer I found this guided knowledge from Jeff a huge tool in helping me through the process. His team and their process were helpful in making sure I got them what they needed and pushed me to make sure I stayed on track throughout the entire process. If you are in search of closing on time and have a smooth and easy process, along with helpful answers along the way, then I would highly recommend Jeff and FBC.

Daniel's Tip: Don't be afraid to ask a question, even if it isn't related to a loan. Jeff is helpful in all aspects of home buying.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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November 05, 2020 at 10:03 AM
Recommend's Kelly

Satisfied customer

Even though we used the builder approved mortgage company we were satisfied with the whole process. Kelly was helpful, understanding and committed to ensuring a flawless experience.

Frederick's Tip: Get all you paperwork done on-time.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 05, 2020 at 9:57 AM

EXCELLENT JOB

All the team is very responsible and their attentions to us where excellent!

FHA Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 05, 2020 at 9:56 AM
Recommend's Keith

Second time around!

This is the second time I have used Keith Bice. He and everyone at FBC that I dealt with was more than helpful. The responded quickly to any questions I had. They made the process of my refinance quick and easy.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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November 05, 2020 at 9:55 AM

Refi

Gina did a great job guiding me through my cash out refinance process.

Conventional 30 Year Fixed New Jersey
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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