Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Excellent service
It is always a pleasure working with Kristin. She was helpful and timely throughout the process. Highly recommend her.
Loan Officer
Other Florida
Wonderful Experience
Had a great experience as a first time home buyer. They helped me with every question I had and returned my calls and emails in a timely manner.
Loan Officer
FHA 30 Year Fixed Florida
Refinance made easy
From day one Jay Holmes made everything so easy. whenever I had a question he answered right away and always with a thorough explanation. If there was something he wasn't sure about, he always made the time to get the information needed to share with us. I would highly recommend him.
Conventional 30 Year Fixed Massachusetts
Refi
Joe was very helpful with everything he helped me step by step
Loan Officer
Conventional 30 Year Fixed California
Highly recommend Keith Bice
Excellent process, Keith was the most informative loan officer I’ve been spoken with. Very detailed oriented and great with numbers. The process was so easy, smooth and quick!
Loan Officer
Conventional 30 Year Fixed Alabama
Couldn't be happier
Working with Casey was great. He was very open for communication and was very time efficient with all the work that needed to be done. Would enjoy working with him again in the future.
Conventional 30 Year Fixed Nevada
Excellent Service
Hi Mr. Martin provided excellent service and good communicating throughout the loan process, including weekend!!
FHA 30 Year Fixed Florida
New home mortgage
Jennifer was easy to work with although I found the entire process to confusing. I'm a real estate broker who has been active in residential sales for almost 25 years. I found the process today to be absurdly complicated and some of the demands to be ridiculous. The seemingly neverending demand for "just one more' document" nearly drove us crazy. There also seemed to be too many "fingers in the pie" and I never quite knew who I was dealing with. First it was Jennifer then it was Lucy then it was someone else. Then it was the "platform" with demands to log in a sign documents or provide documents which weren't available but no way to tell it that. There also was never a comprehensive explanation of the entire process or introduction to who the closing/title company was. All of sudden I started getting emails from another person who didn't bother to introduce herself, just me an email wanting to know when closing was supposed to be. The closer we got to closing the more confusing the whole process became. Jennifer was invariably pleasant and helpful but not always available. When Lucy suddenly appeared I had no idea who she was. There shouild have been a document with everybody's name, who they were, what their function was and my expectation would be to complete the process.
Joseph's Tip: The mortgage loan process today is a disaster. The federal gov't has made a total mess so be prepared to expose your entire financial life from birth, every document you possess will be scrutinized no matter irrelevant to today's mortgage application.
Loan Officer
Conventional 30 Year Fixed Florida
Great Experience
I can't say enough good things about the way Lisa and Marcy Hunter handled this loan. They were friendly and helpful through the entire process.
Loan Officer
Conventional 15 Year Fixed Florida
Easy transaction
Process was easy. Everything was handle on the computer or over the phone.
Timothy's Tip: Be familiar with how to scan paperwork and send attachments via email.
Conventional 30 Year Fixed Florida
Applicant
My loan officer and processer and the whole process was easy and very friendly.
Loan Officer
Conventional 30 Year Fixed Florida
Disappointed
The biggest issue we ran into with this mortgage company was that my wife and I wanted to put down more money on our home loan to lower the monthly payment. This was communicated to the loan team but this didn't happen.
Conventional 30 Year Fixed Oklahoma
Confusion
Not a fun time . There were errors made that I caught. Did not escrow taxes at first. Was a stressful process.
Conventional 30 Year Fixed Florida
Fantastic!
Mr. Gilbert was very thorough, always happy to answer questions and explained anything that I asked him to. He was in constant communication letting me know how everything was going, if there was anything he or his company needed from me and consistently available to answer questions or concerns. Mr. Gilbert went above and beyond to ensure my closing was on time. I would highly recommend him!
Loan Officer
FHA 30 Year Fixed Texas
Wonderful Experience
After working through a very difficult closing on my old home, FBC and Kristen stand out to me as a 5-Star top notch experience. Professional, curteous, and attentive is how I would describe the staff at FBC Mortgage! I am sending referrals to everyone who asks me about a mortgage or refinance.
Michael's Tip: Get your loan officer the information they need as soon as possible. Prompt action on the front end will lead to a smooth close at the finish line.
Loan Officer
Conventional 30 Year Fixed Florida
